Reviews of The Amauris Vienna - Relais & Châteaux 5 stars
Kärntner Ring 8, 01. Innere Stadt, 1010 Vienna, Austria
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBeautiful property perfect location - staff exceptional
Dear Ms. Maria, Thank you so much for your kind words. We are delighted to hear you enjoyed both the property and our service. It was a pleasure having you with us, and we look forward to welcoming you back again soon. With best regards, Mike Faber General Manager
Dear Ms. Maria, Thank you so much for your kind words. We are delighted to hear you enjoyed both the property and our service. It was a pleasure having you with us, and we look forward to welcoming you back again soon. With best regards,… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation is perfect
The breakfast service is very slow
Dear Mr. Eric, Thank you very much for taking the time to review us. We are delighted to hear that you enjoyed our location and appreciate your comments about the breakfast service. As we offer an à la carte breakfast, dishes are freshly prepared to order, which can sometimes take a little longer than usual. We focus on quality and want each meal to be worth the wait. That said, your feedback is valuable and will help us improve our service further. It would be our pleasure to welcome you back to The Amauris Vienna in the near future. With kind regards, Mike Faber General Manager
Dear Mr. Eric, Thank you very much for taking the time to review us. We are delighted to hear that you enjoyed our location and appreciate your comments about the breakfast service. As we offer an à la carte breakfast, dishes are freshly… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewgreat staff , great location
nothing
Dear Mr. Abdulla, Thank you very much for taking the time to review us. We are thrilled to read that you have had a wonderful stay at our hotel. We are very much looking forward to welcoming you back to The Amauris Vienna. With best regards, Mike Faber General Manager
Dear Mr. Abdulla, Thank you very much for taking the time to review us. We are thrilled to read that you have had a wonderful stay at our hotel. We are very much looking forward to welcoming you back to The Amauris Vienna. With best reg… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewNothing
Dear Mrs. Amna, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We would be grateful for the opportunity to learn more about the specific details of your experience so that we may address any areas requiring improvement. Kindly consider reaching out to us directly, as your feedback is invaluable to our ongoing efforts to enhance the guest experience. Thank you again for your comments. We hope to have the chance to welcome you back in the future and provide the high standard of service that we are committed to delivering. Yours sincerely, Mike Faber General Manager
Dear Mrs. Amna, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We would be grateful for the opportunity to learn more about the specific details of you… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewEverything was fine.
Dear Ms. Leena, Thank you very much for your kind and thoughtful review. We are truly delighted to hear that you enjoyed your stay at The Amauris Vienna. It is always rewarding to know that we were able to meet your expectations and contribute to making your visit a memorable one. Your kind words mean a great deal to us, and we sincerely look forward to welcoming you back on your next trip to Vienna. Your sincerely, Mike Faber General Manager
Dear Ms. Leena, Thank you very much for your kind and thoughtful review. We are truly delighted to hear that you enjoyed your stay at The Amauris Vienna. It is always rewarding to know that we were able to meet your expectations and contri… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewOur chosen room had a very small bathroom, and was a little noisy as it was next to the lift. We asked to change room and we were moved to a lovely upgraded room. The staff were absolutely delightful, so warm and friendly.
Very small bathroom in our chosen room category.
Dear Mr. Jordan, Thank you for your thoughtful review. We are truly pleased to hear that you enjoyed your stay at The Amauris Vienna. It’s especially rewarding to know that we were able to accommodate your requests and help make your visit a memorable one. We greatly appreciate your kind words and look forward to welcoming you back on your next visit to Vienna. Best regards, Mike Faber General Manager
Dear Mr. Jordan, Thank you for your thoughtful review. We are truly pleased to hear that you enjoyed your stay at The Amauris Vienna. It’s especially rewarding to know that we were able to accommodate your requests and help make your visi… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGreat location, super comfy bed, excellent breakfast and friendly staff.
No fault of the hotel but on going roadworks right outside the hotel were carried out at all hours of the day and night - literally through the night.
Dear Ms. Helen, Thank you for your thoughtful review. We are delighted to hear that you have enjoyed your stay at The Amauris and that our team has contributed to making your stay memorable. More so, we hope that you were still able to relax during your time with us. We greatly appreciate your kind words and look forward to welcoming you back on your next visit to Vienna. Best regards, Mike Faber General Manager
Dear Ms. Helen, Thank you for your thoughtful review. We are delighted to hear that you have enjoyed your stay at The Amauris and that our team has contributed to making your stay memorable. More so, we hope that you were still able to re… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe hotel is beautifully set in a historic building with stylish, modern décor. Its central location made it easy to explore the city, and the two restaurants on the ground floor were excellent; great food and atmosphere. The front desk staff were very attentive and welcoming, which added to the overall positive experience.
Overall a pleasant stay, but a few areas could be improved. While the room was comfortable, the pillows weren’t quite to my liking, perhaps offering ergonomic options could further enhance guest comfort. Also, it would be great to have more English-speaking TV channels beyond just news, to provide a wider range of entertainment options for international guests.
Dear Mr. Udochukwu , Thank you very much for choosing The Amauris Vienna for your recent stay. It was a true pleasure to host you during your time in Vienna. We truly appreciate your kind words towards our property. More so, we appreciate the feedback shared with us. We truly do hope for the opportunity to welcome you back in the future. Best regards, Mike Faber General Manager
Dear Mr. Udochukwu , Thank you very much for choosing The Amauris Vienna for your recent stay. It was a true pleasure to host you during your time in Vienna. We truly appreciate your kind words towards our property. More so, we appreciat… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBeautiful interiors, friendly staff
Scrambled eggs
Dear Ms. Laura, Thank you very much for choosing The Amauris Vienna for your recent stay. It was a true pleasure to have you as our guest. I am delighted to read that you had a marvelous stay with us. Your feedback is very much appreciated. We truly do hope for the opportunity to welcome you back in the future. Best regards, Mike Faber General Manager
Dear Ms. Laura, Thank you very much for choosing The Amauris Vienna for your recent stay. It was a true pleasure to have you as our guest. I am delighted to read that you had a marvelous stay with us. Your feedback is very much appreciate… Show more