Reviews of Imperial Riding School, Autograph Collection 4 stars
Ungargasse 60, 03. Landstraße, 1030 Vienna, Austria
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Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewVery nice looking hotel in a quiet area, beautiful rooms and a delicious breakfast, I don’t think I’ve seen such a wide selection elsewhere. I particularly liked the spirulina smoothie. The pool is very nice as well, perfect to unwind after walking so much during the day. You can take the tram or walk around 15 minutes to the closest subway station.
Parking is not included, read the reviews beforehand and parked in the parking next to the hotel.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocated in a charming neighborhood, not far from the city center, new, clean and frindly and professional staff
Water pool a bit cold for our taste
Dear Florentina, Thank you very much for your kind feedback. We’re happy to hear you enjoyed our location, the cleanliness of our property, and the friendliness and professionalism of our team. We also appreciate your note regarding the pool temperature. We will share this with our team, as such feedback helps us to continually improve the guest experience. We look forward to welcoming you again on your next visit. Best regards, Ana Shorey Assistant Front Office Manager
Dear Florentina, Thank you very much for your kind feedback. We’re happy to hear you enjoyed our location, the cleanliness of our property, and the friendliness and professionalism of our team. We also appreciate your note regarding the p… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNewly Renovated property Great breakfast and quality of food Cozy location away from crowd but at same time close to tourist attractions Underground parking for car
The shower drain was clogged On cover of mattress was dark stain which was visible through sheet On the day of arrival I gave my card for blocking deposit and then I was charged at night during my stay with different amounts total around 2 days stay After I came to reception they said it was mistake and money will return It returned in two days, but what if I rely on this amount on my card
Dear Anna, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed our newly renovated property, the breakfast, and the convenient yet quiet location, as well as the underground parking. At the same time, I sincerely apologize for the shortcomings you experienced. The clogged shower drain and stained mattress cover do not reflect our usual standards, and we will address these issues with our teams immediately. Regarding the credit card authorization, please allow me to clarify that this was a technical error with the pre-authorization process. I am very sorry for the inconvenience and understand how stressful this can be when relying on available funds. While the release was processed promptly, we are reviewing our procedures to ensure better clarity and avoid such situations in the future. Your feedback is greatly appreciated, and I truly hope to welcome you again for a flawless stay. Best regards, Ana Shorey Assistant Front Office Manager
Dear Anna, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed our newly renovated property, the breakfast, and the convenient yet quiet location, as well as the underground parking. At the sam… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat hotel, good location (15-25min walk to most central sights). A nice place to relax before and after seeing the sights.
Dear Andrew, Thank you very much for your kind words. We’re delighted to hear that you enjoyed our location and found the hotel to be a relaxing place both before and after exploring the city. Knowing that you had such a positive experience means a lot to us. We look forward to welcoming you back on your next visit to Vienna. Best regards, Ana Shorey Assistant Front Office Manager
Dear Andrew, Thank you very much for your kind words. We’re delighted to hear that you enjoyed our location and found the hotel to be a relaxing place both before and after exploring the city. Knowing that you had such a positive experienc… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewconvenient location. Beautifully design hotel.
Nothing
Dear Yuko Morimoto, Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our convenient location and the design of our hotel. It’s wonderful to know these aspects contributed positively to your stay. We hope to have the pleasure of welcoming you back again soon. Best regards, Ana Shorey Assistant Front Office Manager
Dear Yuko Morimoto, Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our convenient location and the design of our hotel. It’s wonderful to know these aspects contributed positively to your… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAn incredibly we designed and beautiful hotel - I particularly enjoyed the sauna & pool facilities and I found our room to be comfortable & well cleaned. The staff were helpful and friendly. The beds were very comfortable and and sheets were incredibly soft!
We ate at the restaurant and were a little surprised at how high the prices were. On top of that, we were unaware that there was a “seating charge” per person at 4,50€. We ended up not booking the breakfast, because we felt that 34€ per person to be quite expensive. The food, service & atmosphere were amazing though). Besides that, I went down to use the sauna facilities & the Finnish sauna hadn’t been turned on & the other sauna wasn’t at the right temperature (this was at 11-1130am - sauna & pool opens at 10am!) It would have been great to have somewhere to relax/lay down after using the sauna (Ruhe Bereich).
Dear Jessica, Thank you very much for taking the time to share such detailed feedback about your stay with us. We are delighted to read that you enjoyed our rooms and facilities, and that our team’s friendliness and helpful service made a positive impression on you. At the same time, we truly appreciate your constructive remarks. Thank you also for your comments regarding our restaurant. For breakfast, we would like to mention that in-house guests have the option to book a package at €25 per person if reserved for the entire stay. We continuously work to improve both our services and guest experience. While space does not allow us to place loungers directly in the sauna area, we do offer relaxation options by the pool area as well as in our garden. We are grateful for your honest review, as it helps us to identify areas where we can improve. We hope to welcome you back in the future, so that we may provide you with an even more enjoyable stay. Best regards, Ana Shorey Assistant Front Office Manager
Dear Jessica, Thank you very much for taking the time to share such detailed feedback about your stay with us. We are delighted to read that you enjoyed our rooms and facilities, and that our team’s friendliness and helpful service made a … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location is awesome. It’s close to many popular attractions. You can get public transportation close to the hotel, or you could just walk if the weather is nice. There is a supermarket close by. They have a very good breakfast buffet. It’s worth the upgrade to get breakfast. The hotel is very clean, and well maintained. The rooms are very spacious.
I couldn’t find a fault if I tried
Dear valued Guest, Thank you for your fantastic feedback. We are thrilled to hear you enjoyed the convenient location, spacious rooms, and our breakfast buffet. It is great to know everything met your expectations and more. We truly appreciate your kind words and hope to welcome you back soon. With best regards, Nina Prinz Front Office Manager
Dear valued Guest, Thank you for your fantastic feedback. We are thrilled to hear you enjoyed the convenient location, spacious rooms, and our breakfast buffet. It is great to know everything met your expectations and more. We truly appr… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewVery stylish and comfortable hotel. The room was pristine, spacious and had everything we needed. Nice and quiet location close to Belvedere and 20 minutes on foot to the city centre. The hotel has a very convenient undergraound parking for those travelling by car. Very nice pool 😊 The staff was very helpful and welcoming.
Everything was perfect.
Dear valued Guest, Thank you so much for your wonderful feedback! We are delighted you enjoyed your stay — from the comfortable room and quiet location to the pool and helpful team. It means a lot to us that everything was perfect for you. We hope to welcome you back soon! With kind regards, Nina Prinz Front Office Manager
Dear valued Guest, Thank you so much for your wonderful feedback! We are delighted you enjoyed your stay — from the comfortable room and quiet location to the pool and helpful team. It means a lot to us that everything was perfect for yo… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewRooms very spacious and clean.
Swimming pool very small for the number of people. Only one bottle of water between 2 guests. Seemed a bit penny pinching - they wanted to charge us €10 to borrow an ice bucket and 3 glasses.
Dear Matthew, Thank you very much for your valuable feedback! We are glad that you appreciated the cleanliness and spaciousness of our rooms. At the same time, we take your comments regarding the swimming pool and the amenities very seriously. We continuously work on improving our service, and your input helps us better meet the needs of our guests. We hope to welcome you again soon! Kind regards, Ana Shorey Assistant Front Office Manager
Dear Matthew, Thank you very much for your valuable feedback! We are glad that you appreciated the cleanliness and spaciousness of our rooms. At the same time, we take your comments regarding the swimming pool and the amenities very serio… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewThe hotel was located in an incredible building, beautifully refurbished and exceptionally clean. The location was just outside the centre but within easy walking distance of the city. The staff were exceptional and the breakfast was a high standard.
Nothing to dislike, there could be more options in the min bar.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewthe room was amazing, was way more than I thought of, had a nice view as well. Initially thought it was just the room, bed & bathroom but there was also a nice coffe table and a couch so totally worth
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Dear Valued Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that your room exceeded your expectations and that you enjoyed the view, as well as the extra touches like the coffee table and couch. It’s great to know you found it truly worth it. We look forward to welcoming you back for another memorable stay! Best regards, Ana Shorey Assistant Front Office Manager
Dear Valued Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that your room exceeded your expectations and that you enjoyed the view, as well as the extra touches like the coffee table and couch. It’s great to k… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe staff were so helpful. Very courteous nothing too much bother. The decor was beautiful and elegant. The rooms beautiful and comfortable. The bar staff were amazing remembering us at each visit
I liked everything
Dear valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you found our staff helpful and courteous, and that you enjoyed the beautiful and elegant decor throughout the hotel. It is great to know that your room was comfortable and that our bar staff made your visits memorable by remembering you each time. We truly appreciate your kind words and are very pleased that you liked everything. We look forward to welcoming you back soon. Best regards, Nina Prinz Front Office Manager
Dear valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you found our staff helpful and courteous, and that you enjoyed the beautiful and elegant decor throughout the hotel. It is great to know t… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAn excellent hotel. Beautiful building, clean well-designed rooms, extraordinary breakfast, very helpful staff. Right near Belvedere, too.
A bathrobe and slippers would be nice
Dear valued Guest, Thank you very much for your excellent feedback. We are delighted to hear that you enjoyed the beauty of our building, the comfort and design of your room, as well as the extraordinary breakfast and the service provided by our team. It is also wonderful to know that you appreciated our location near the Belvedere. Regarding your comment about bathrobes and slippers – they are always available upon request, and our team will be happy to provide them at any time. We hope to have the pleasure of welcoming you back in the near future. Warm regards, Nina Prinz Front Office Manager
Dear valued Guest, Thank you very much for your excellent feedback. We are delighted to hear that you enjoyed the beauty of our building, the comfort and design of your room, as well as the extraordinary breakfast and the service provided… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewI had an absolutely wonderful stay at this hotel. Everything was perfect from start to finish. The staff were incredibly welcoming, friendly, and always ready to help. My room was spotless, comfortable, and well-equipped with everything I needed. The atmosphere throughout the hotel was calm and relaxing, and the facilities were excellent.
Dear valued Guest, Thank you sincerely for your wonderful feedback. We are truly delighted to hear that your stay was perfect from start to finish and that you felt so well cared for by our team. It is a pleasure to know that you appreciated the cleanliness, comfort, and amenities of your room, as well as the calm and relaxing atmosphere throughout the hotel. Your kind words mean a great deal to us and will be shared with the entire team. We very much look forward to welcoming you back in the future. Best regards, Nina Prinz Front Office Manager
Dear valued Guest, Thank you sincerely for your wonderful feedback. We are truly delighted to hear that your stay was perfect from start to finish and that you felt so well cared for by our team. It is a pleasure to know that you appreci… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location, lovely facilities.
Staff were a little forgetful, bbq was disorganised.
Dear valued Guest, Thank you for your feedback. We are glad you enjoyed our location and facilities. We apologize for any inconvenience caused by the staff and the BBQ service. Your comments are important to us, and we will work on improving these areas. We hope to welcome you again in the future. All the best, Nina Prinz Front Office Manager
Dear valued Guest, Thank you for your feedback. We are glad you enjoyed our location and facilities. We apologize for any inconvenience caused by the staff and the BBQ service. Your comments are important to us, and we will work on impro… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location, amazing lobby
Restaurant terras could be nicer for the ambiance
Dear Walter, Thank you for your kind words about our location and lobby. We appreciate your feedback regarding the restaurant terrace and will consider ways to improve the ambiance. We hope to welcome you back soon. With best regards, Nina Prinz Front Office Manager
Dear Walter, Thank you for your kind words about our location and lobby. We appreciate your feedback regarding the restaurant terrace and will consider ways to improve the ambiance. We hope to welcome you back soon. With best regards, … Show more