Reviews of The Kaprun Edition - Luxury Chalets & Style Suites
Schulstraße 15, 5710 Kaprun, Austria

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood location, great reception, would book again
No shower shampoo
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewA great stay in Kaprun, the room was clean and nicely furnished.
The ground floor aparment were we stayed had a very bad smell in the bathroom, coming constantly from the pipe system. They have a problem with it.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation is great. Rooms are clean. Kitchenette available. I was in the 2 bedroom apartment.
One toilet only in the two bedroom apartment, and No AC in summer.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewPerfect location Nice staff Enough space for family
In some occasions needs air conditioning
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewI highly recommend this chalets to anyone looking for comfort, quality, and great service. I would definitely stay here again on my next visit.
No thing
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe place in general I do like it near everything in Kaprun staff was great
It wasn’t clean I found small spiders in my bed and toilet
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewI had a great stay. Everything was good, and the staff were friendly and helpful.
Nothing
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewEverything was great I really enjoyed
Nothing
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewFree charge for my EV Staff super friendly and accommodating any request Baby friendly with crib and high chair
Nothing
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation
Nobody helps in luggage 3 levels No Ac No laundry and washing machines
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewEverything nice, the views, clean, quiet, friendly staff .
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewLocation
Luck of some instructions in regards how to operate some of the apartment equipment
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewGood place
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewSimply put , very nice and clean place
Very close to ortsmitte kaprun bus stop route 660 And closer to cable car. Nice walk to River flowing acres gave it a soothing touch.
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified review