Hodnocení – The Ritz-Carlton, Vienna 5 hvězdiček

Dear Dita, We appreciate your kind feedback on our rooms, hallways, and pool. Thank you for sharing your thoughts! We’re glad you enjoyed other areas of the hotel and appreciate your honest feedback about the rooftop bar design, we'll certainly take it into account. Sincerely, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Dita, We appreciate your kind feedback on our rooms, hallways, and pool. Thank you for sharing your thoughts! We’re glad you enjoyed other areas of the hotel and appreciate your honest feedback about the rooftop bar design, we'll … Zobrazit více

Dear Jan, Thank you for sharing your feedback! We are delighted that you enjoyed our breakfast and the room. However, we sincerely apologize for the delay in delivering your suitcases and for the temperature of the pool. This is certainly not the experience we aim to provide, and we will address these matters promptly to ensure a smoother experience in the future. We look forward to welcoming you again and ensuring an even better stay next time! Sincerely, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Jan, Thank you for sharing your feedback! We are delighted that you enjoyed our breakfast and the room. However, we sincerely apologize for the delay in delivering your suitcases and for the temperature of the pool. This is certainly … Zobrazit více

Dear Petr, On behalf of our Ladies & Gentlemen, thank you for sharing your feedback. We are delighted to hear that you enjoyed our breakfast and pool facilities. It’s always our goal to provide a great experience for our guests, and we’re glad that we were able to meet your expectations in these areas. We hope to welcome you back in the future and continue to provide you with exceptional service. Sincerely, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Petr, On behalf of our Ladies & Gentlemen, thank you for sharing your feedback. We are delighted to hear that you enjoyed our breakfast and pool facilities. It’s always our goal to provide a great experience for our guests, and we… Zobrazit více

Dear Petr, On behalf of our Ladies & Gentlemen, thank you for your kind words. We are delighted to hear that your stay was perfect in every way. Your satisfaction means the world to us, and it would be our pleasure to welcome you back to The Ritz-Carlton, Vienna for another flawless experience in the future. Sincerely, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Petr, On behalf of our Ladies & Gentlemen, thank you for your kind words. We are delighted to hear that your stay was perfect in every way. Your satisfaction means the world to us, and it would be our pleasure to welcome you back … Zobrazit více

Dear Martina, On behalf of our Ladies & Gentlemen, thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed our breakfast, excellent location, and the extended pool hours. We deeply regret that your pool experience was impacted by the behavior of other guests. Please accept our apologies for any inconvenience caused. We understand how important it is to provide a serene and enjoyable environment for all our guests, and we will continue to monitor such situations to ensure that our high standards are maintained. We value your feedback and hope to welcome you back in the future for an even more pleasant stay. Sincerely, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Martina, On behalf of our Ladies & Gentlemen, thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed our breakfast, excellent location, and the extended pool hours. We deeply regre… Zobrazit více

Dear Martina, On behalf of our Ladies & Gentlemen, thank you for your kind words about our location and service. We’re pleased to offer extended pool hours from 6 a.m. to midnight, designed to give our guests flexible opportunities for relaxation. We regret to hear about any disturbances and are committed to maintaining a serene and respectful atmosphere for all our guests. We look forward to welcoming you again soon for another memorable stay. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Martina, On behalf of our Ladies & Gentlemen, thank you for your kind words about our location and service. We’re pleased to offer extended pool hours from 6 a.m. to midnight, designed to give our guests flexible opportunities for … Zobrazit více

Dear Kvêta, On behalf of our Ladies & Gentlemen, thank you for your wonderful feedback. We are delighted to know that your stay was exceptional, and we look forward to welcoming you back to create more memorable moments in the future. Sincerely, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Kvêta, On behalf of our Ladies & Gentlemen, thank you for your wonderful feedback. We are delighted to know that your stay was exceptional, and we look forward to welcoming you back to create more memorable moments in the future. … Zobrazit více

Dear Jitka, We appreciate your time to share your beautiful review of a perfect and luxurious stay experience. It is great to hear that all services and facilities were at the finest and most personal levels. Also, thank you for your feedback, a second arm chair can be requested at any time when needed, in order to assure even more comfort in your guest room, however, we apply the Ritz-Carlton standards on the room setup. We look forward to your return visit and to continue to personalize the stay with you. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Jitka, We appreciate your time to share your beautiful review of a perfect and luxurious stay experience. It is great to hear that all services and facilities were at the finest and most personal levels. Also, thank you for your feedb… Zobrazit více

Dear Lida, Thank you for your recent stay with us, and for connecting with us already, in regards to the situation of the blocked amount of pre-authorization, we have already released and confirmed you by email. As shared with you already personally, feel free to get in contact with us again when you are planning your next stay in Vienna, and we are most delighted to be at your services and create a stay experience you well deserve. Kind regards, Julia Kofler, Quality Manager, The Ritz-Carlton, Vienna

Dear Lida, Thank you for your recent stay with us, and for connecting with us already, in regards to the situation of the blocked amount of pre-authorization, we have already released and confirmed you by email. As shared with you already… Zobrazit více