hotel room very basic not really in favor of personal check in

very friendly and supportive staff good quality food at the restaurant parking onsite

Stayed in August 2025

Everything was fine, nothing to share here.

It was so hip and fun, staff was really nice, breakfast was very good - they even had glutenfree bread and milk alternatives like soy milk. I really enjoyed that. The Hotel was literally in a 5 minutes walking distance from the metro station. Just perfect. I can totally recommend it.

Stayed in August 2025

Breakfast, gym, free fruit and water at reception , close to public transport

Stayed in August 2025

Conditioning system works loudly really(

The room is perfect - design, the plan, super convenient. The bed, bed linen - the highest points. Tea, coffee, water in the room. Great ideas and humor - we enjoyed:)

Stayed in August 2025

The room was clean and cozy and met our expectations. The underground is 10 minutes on foot from the Social Hub, and from there you can reach all the main Vienna attractions. Moreover, you can also find very good cafés in the surroundings. The staff was always kind and polite. We didn't have much time to explore the whole facility, but in the basement, you can also find a gym and some pool tables!

Stayed in August 2025

The hotel has a self service system where you get what you want and then pay for it. However, on my first day I wasn't really sure of how the system worked, so when arriving from a day exploring the city, I got an ice cream and started looking for where I could pay for it. As I couldn't find it, I thought I would be charged for it during check out (which was totally fine) and went to my room. When I entered the elevator though, a security guard came yelling at me saying that I couldn't go and that I had to pay for it now. There were other people in the elevator and I felt really embarrassed by the way I was treated. I got so shocked that I couldn't even complain, I looked for someone who could charge me for the ice cream then went back to my hotel trying to understand what had just happened. I understand it was a rule, but the way the situation was conducted by the security guard was totally disproportional. I'm a black woman who was traveling solo for the first time and I definitely didn't feel comfortable by the way I was treated by this one man, as if I was trying to steal a 5 euro ice cream. Other than this episode, my stay was great! I just felt I had to express how I felt so that the hotel might want to train their staff regarding how they treat the hotel guests.

The hotel is super cute and I did enjoy my stay there. There is this cool and young vibe with really nice decoration and friendly staff. Location is not super central, but I was able to walk pretty much everywhere, and there was also a metro station really close. I paid for breakfast one day and it was really delicious!

Stayed in July 2025

The location is amazing. It’s very close to the main subway station and makes it easy to get anywhere in the city. The breakfast was amazing. Really all you can want in the breakfast and all you can eat. The room itself was very clean and had everything I needed I used the laundry room, which was great and best of all it was free. The hotel itself is very modern and takes a bit of getting used to but once you do you’ll love it. The check-in and checkout process were very quick and simple. It was a great experience overall.

Stayed in August 2025

Unfortunately the drain in the shower of the first room was not working properly. Fortunately the staff was really, really helpful in moving me to another room immediately. Great work and very customer friendly!

I did not have breakfast at this stay and therefore cannot rate it.

Stayed in August 2025

The ceilings in the loft-style room don't look very nice, it feels like you're in a room that hasn't been renovated after a flood. Price for water on the first floor is more expensive than at the airport ((

In general nice hotel with automatic features like check-in. Modern design in the hotel, enough space for people in the common area, pretty good place to stay. Breakfast also good.

Stayed in August 2025

nothing

Hotel was excellent! Staff was polite and absolutely helpful

Stayed in August 2025

The timing of the cleaning services, often times was at 6 pm and we were in the room

The mood of the place, the position and the room

Stayed in August 2025

Excellent cleanliness, co-working space

Stayed in August 2025

Staff impeccabile

Stayed in August 2025

I would like to express my sincere appreciation for the wonderful experience I had during my stay at your hotel. Everything, from the warm welcome to the quality of the services, left a very good impression on me. Thank you once again for your hospitality. Look forward to staying with you again in the future.

Stayed in August 2025

Only few comments: 1) curtains require vacuuming (really easy to notice the dust on black surface) and 2) glass see through door for the shower.

Love the check-in system and smart cards, humour everywhere in signs on the walls, pragmatic, comfortable and cozy room fit in, coffee and tea with daily repositioning, the view (we were on 7th floor on the facade side), the location and proximity to Prater (was an evening bonus to go to the attractions park).

Stayed in August 2025

only bad thing was that the room was a bit too dusty

room looked just like the pictures, location was perfect and staff was very friendly.

Stayed in August 2025

Clean and quiet Near to tram Very friendly staff

Stayed in August 2025

Location could have been more central, bit that said good public transport links and we were aware of the location when we booked

Staff, resolved a couple of minor issues we had, quirky

Stayed in August 2025

The location is not ideal but this is clear from the map and probably is what makes this hotel more affordable. The drinks and snacks offered at the hotel lobby are extremely overpriced (e.g. about 5 euros for a 500ml bottle of Coke). The signs in the hotel which indicate the different sections are not always clear.

The room was spacious and looked clean. Room cleaning service was very efficient on every day basis. The staff who clean the rooms are doing a great job. The gym is excellent. Free coffee packs are really appreciated.

Stayed in August 2025

Great value, very clean , helpful staff, would definitely return.

Stayed in August 2025

It would be great to have some hooks to hang clothes/coats/bags - the rack for storing clothes was awkwardly placed so we all just kept everything in own suitcase.

Large comfortable bed in family room and bunk beds for children. The facilities were great - teenagers loved hanging out in large reception area.

Stayed in July 2025

Location,rooms

Stayed in August 2025

Everything is good 😊

Stayed in August 2025

The whole room could be a bit cleaner, but don't get me wrong, it wasn't trashed. We also took breakfast and noticed some vegetables were starting to spoil and had a weird taste, but overall it was ok.

The whole facility is superb - there's a coworking space, gym that does daily activities for guests, laundry room. There's a metro station nearby, so it was very easy to reach all the popular landmarks. We also travelled on foot a couple of times and reached the city center within 30-40mins. Room was decent and had an A/C.

Stayed in August 2025