Reviews of Theaterhotel & Suites Wien 4 stars
Josefstädter Straße 22, 08. Josefstadt, 1080 Vienna, Austria

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRoom was lovely. Sitting room with small kitchen and upstairs to a separate bedroom and bathroom. Air conditioning was excellent. Very quiet. Central for exploring and close to travel links. Reception staff were friendly, efficient and helpful.
Can’t fault it
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIf you want to feel like a king ir queen choose this hotel. In the middle of Wien with friendly staff.
All ok. Was perfect if parking was under the hotel. But is at 5 minutes walk.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location, excellent wifi, clean and tidy. Vienna is super amazing
The bed mattress was too soft for me
Dear Timur, Thank you so much for taking the time to share your kind words about your stay with us. We are truly delighted to hear that you enjoyed our central location, reliable Wi-Fi, and the cleanliness of our rooms—it means the world to us that these details contributed to your positive experience in wonderful Vienna. We sincerely regret that the mattress did not fully meet your comfort preferences. Your feedback is invaluable, and we will certainly share it with our team to explore how we might offer even more personalized options in the future. It would be our greatest pleasure to welcome you back soon, perhaps with a little extra attention to your sleeping comfort. Until then, we send you our warmest wishes for a magnificent summer filled with joy and relaxation. With kindest regards, T. Brenner Your host at Theaterhotel & Suites Wien
Dear Timur, Thank you so much for taking the time to share your kind words about your stay with us. We are truly delighted to hear that you enjoyed our central location, reliable Wi-Fi, and the cleanliness of our rooms—it means the world t… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewExcellent location. And adequate rooms
Not a large breakfast spread
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGood location
No aircon, no hot water in the morning, no iron in rooms (I did get an iron but was in photocopy room with nowhere to place ironed clothes), rude staff at breakfast. All of these wouldn't have bothered me if the hotel price was a lot lower
Dear guest, we deeply regret the inconvenience and will consult with our staff. Our hotel dates back to 1860 and is a listed building. Unfortunately, due to fire safety regulations, we are legally prohibited from providing irons in our rooms. We hope you had a pleasant time in Vienna. Best regards, your host, T. Brenner
Dear guest, we deeply regret the inconvenience and will consult with our staff. Our hotel dates back to 1860 and is a listed building. Unfortunately, due to fire safety regulations, we are legally prohibited from providing irons in our room… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewThe rooms are very nice and spacious. There is also plenty of wardrobe space so one can actually unpack things from the suitcase. The breakfast was great and I liked their home-made muesli. The hotel is well located in a very nice part of Vienna, yet close to the first district and many touristic sites.
The water pressure in the shower could have been slightly stronger. The air condition is a bit weak and struggles to cool the room on particularly hot days.
Dear Philipp, Thank you so very much for your wonderful review and for choosing our Theaterhotel & Suites Wien as your home in Vienna. We are truly delighted to hear that you enjoyed the spaciousness of our rooms, the ample storage, and our homemade muesli at breakfast—it’s always a joy when guests appreciate these thoughtful details. We sincerely regret that the water pressure and air conditioning did not fully meet your expectations, especially during warmer days. Your feedback is invaluable to us, and we will address these points with great care to ensure even greater comfort for future stays. It would be our absolute pleasure to welcome you back soon. Until then, we send you our warmest wishes for a magnificent summer filled with sunshine and beautiful moments. With kindest regards, T. Brenner Your host at Theaterhotel & Suites Wien
Dear Philipp, Thank you so very much for your wonderful review and for choosing our Theaterhotel & Suites Wien as your home in Vienna. We are truly delighted to hear that you enjoyed the spaciousness of our rooms, the ample storage, an… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in May 2025
Verified reviewGreat location, close to several decent shops/cafes and public transport
The room wasn’t anywhere near close to the pictures. I get that pictures are indicative and we weren’t expecting the room to look exactly like advertised, but it should look similar, at the very least. Our room was extremely dated (old furniture, all plastic parts were old and have turned yellow, squeaky floor) and in desperate need of renovation. There were ants in the bathroom, coming from the cracks under the door…
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewAlmost good location
The room wasn't very clean The room windows didn't have any views to outside of the hotel
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewNice hotel in a great location in central Vienna. Excellent for few days stay and exploring.
Dear Menachem, Thank you for your positive review! We're delighted to hear that you found our hotel nice and well-located for exploring Vienna. Your kind words mean a lot to us. With the best wishes for a wonderful summer, T. Brenner Your Host at Theaterhotel & Suites Wien
Dear Menachem, Thank you for your positive review! We're delighted to hear that you found our hotel nice and well-located for exploring Vienna. Your kind words mean a lot to us. With the best wishes for a wonderful summer, T. Brenner… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewVery clean Accessible Friendly
Dear Shirley, Thank you for taking the time to share your positive experience at Theaterhotel & Suites Wien. We're delighted to hear that you found our hotel clean, accessible, and friendly. Your kind words mean a lot to us and we're thrilled to know that you would recommend us. We look forward to welcoming you back in the future. With the best wishes for a wonderful summer, T. Brenner Your host at Theaterhotel & Suites Wien
Dear Shirley, Thank you for taking the time to share your positive experience at Theaterhotel & Suites Wien. We're delighted to hear that you found our hotel clean, accessible, and friendly. Your kind words mean a lot to us and we&… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewAll was great!
Dear Arman, Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority. We look forward to welcoming you back soon. With the best wishes for a wonderful summer, T. Brenner Your host at Theaterhotel & Suites Wien
Dear Arman, Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority. We look forward to welcoming you back soon. With the best wishes for a wonderful summer, … Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewVery comfortable and quiet. Well situated in the town for visits.
Dear Emmanuelle, Thank you for your wonderful review! We are delighted to hear that you found our hotel comfortable, quiet, and well-situated. Your satisfaction is our utmost priority. We hope to have the pleasure of welcoming you back soon. With the best wishes for a wonderful summer, T. Brenner Your Host at Theaterhotel & Suites Wien
Dear Emmanuelle, Thank you for your wonderful review! We are delighted to hear that you found our hotel comfortable, quiet, and well-situated. Your satisfaction is our utmost priority. We hope to have the pleasure of welcoming you back so… Show more
Reviewed: 29 July 2025 · Stayed in May 2025
Verified reviewRoom was comfortable and clean. Elevator.
Dear Catarina, Thank you for your positive review! We're delighted to hear that you found your room comfortable and clean. Your satisfaction is our top priority. We hope to welcome you back soon. With best wishes for a wonderful summer, T. Brenner Your Host at Theaterhotel & Suites Wien
Dear Catarina, Thank you for your positive review! We're delighted to hear that you found your room comfortable and clean. Your satisfaction is our top priority. We hope to welcome you back soon. With best wishes for a wonderful summ… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewIt's the second time we booked this apartment. The apartment was very spacious, centrally located close to the Rathaus metro station, with plenty restaurants and cafes nearby. The weather was very hot during our stay, so we really appreciated the A/C :).
n/a
Dear Laura, Thank you for taking the time to share your positive experience at Theaterhotel & Suites Wien. We are delighted to hear that you found the apartment spacious and conveniently located. Your comfort is our priority, and we're glad the air conditioning helped make your stay enjoyable despite the hot weather. We look forward to welcoming you back for another wonderful stay. With the best wishes for a beautiful summer, T. Brenner Your Host at Theaterhotel & Suites Wien
Dear Laura, Thank you for taking the time to share your positive experience at Theaterhotel & Suites Wien. We are delighted to hear that you found the apartment spacious and conveniently located. Your comfort is our priority, and we… Show more