Reviews of Chalet Bamberg near Ski Lift & Slope
5733 Bramberg am Wildkogel, Austria
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Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewI would like to discourage everyone to stay this place. Not because there are better options and location available in nearby village but because of the behaviour of the hosting company. There were a hidden charges of 290Euro that was disclosed only after I made the booking. Please note that there's already a 234Euros of bed-linen charges which was mentioned in my booking but the 290Euros of cleaning charges is insane and was hidden until I get checkin information. I called hosting company and asked them that 290Euros are unknown for me and I do not want to pay that and want to cancel my booking. But they are so rude they said no to free-cancelation of the property. I was asked to give extra 290Euros or loose the room-charges. This is unacceptable. The host also do not accept payment by card, I wasn't carrying so much of cash so I requested that I will pay the cash tomorrow, but the person did not accept that. I was forced to go to a cash machine and get the cash, until then the person doing checkin did not even left the property. I would suggest to go to a polite and ethical host than visiting this property.