Reviews of Best Western Plaza Hotel Wels 4 stars
Adlerstraße 1, 4600 Wels, Austria
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewDear Arkadiusz, We are delighted to hear that you enjoyed your stay at the Best Western Plaza Hotel Wels. We pride ourselves on our clean and comfortable hotel, our friendly staff and our excellent location. Thank you for sharing this with us. We hope to see you again soon at the Best Western Plaza Wels
Dear Arkadiusz, We are delighted to hear that you enjoyed your stay at the Best Western Plaza Hotel Wels. We pride ourselves on our clean and comfortable hotel, our friendly staff and our excellent location. Thank you for sharing this with… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEverything was good, can't complain about anything. Good parking, clean.
Breakfast was ok, plenty of wasps on the terrace. We used the terrace for breakfast due to the dog.
Dear Bojan, It's delightful to hear that you had a good experience at the Best Western Plaza Hotel Wels. Your comments about the clean environment and convenient parking are very much appreciated. In regards to the breakfast and the wasps on the terrace, we understand that this might have caused an inconvenience. Please accept our apologies for any discomfort you might have endured. We always strive to make every guest's experience as comfortable as possible. Once again, thank you for sharing your experiences. We hope to welcome you back soon. Warm Regards, Best Western Plaza Hotel Wels Team
Dear Bojan, It's delightful to hear that you had a good experience at the Best Western Plaza Hotel Wels. Your comments about the clean environment and convenient parking are very much appreciated. In regards to the breakfast and the wasps… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewEverything was grear!
The strak was closed and we wanted to pay seperate and we were not allowed to.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGood location
No air conditioning for a 4* hotel, in the middle of the summer…
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe hotel is located at the rim of the pedestrian zone of the city center. The location is excellent for sightseeing but not so much for driving. The room was good size and very quiet. The bathroom was spacious. There was even a bathtub. The staff was friendly. The parking was accessible.
I had to pay an additional fee for parking because the hotel uses the city's underground parking. I was not much - 8 euros, but it is not clearly stated in the hotel's profile.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewStyled and clean as always
Shower gel in the shower cabin was missing, they forgot to fill up
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNo air con on a 39 degree day
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewCentral location with plenty of parking lots underground (although it costs 10€ per night), Rooms big enough. Toilets very clean.
Rooms were too hot as one is sitting in baking oven!!! No air conditioner or ventilation in the Rooms. We were provided with standing fans on repeated request. Still it was too hot inside the Rooms. Didn't expect this from Best western.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLocation. Parking. Restaurant very good.
No A/C in the room. The bathroom was not serviced properly.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIdeal standard hotel close to everything and a very cozy room.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewParking you have to pay extra 10€. The rooms not clean as expected some kind of bugs was in room.. and noise around hotel all night long, definitely not recommended, maybe for really emergency...
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewConvenient location. Staff at reception helpful.
Breakfast was very pricey as was car parking if you plan to go in and out rather than park up the whole day. I also didn’t love that the smoking area was right outside the front entrance so you frequently had to walk through a cloud of smoke to get into the hotel.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent! Nice view from the windows. Very spacious room.
It could be cleaner for a 4 star hotel. Unfortunately no air-conditioning
Dear Yianna, It's heartening to hear you enjoyed the location and the spaciousness of your room at the Best Western Plaza Hotel Wels, and that our vistas added to your experience. However, it's regrettable to learn that the cleanliness and lack of air-conditioning didn't meet your expectations. Your feedback is invaluable; it guides us towards the improvements we aspire to achieve. While we are in the process of modernising our rooms, including upgrades for air conditioning, it's vital that we maintain the high standards you'd expect from us during this transition. Rest assured, we have engaged our housekeeping and maintenance teams to address the issue of cleanliness urgently. We deeply regret any inconvenience caused and strive to ensure a more satisfying experience in the future. Kind regards, Your Best Western Plaza Team
Dear Yianna, It's heartening to hear you enjoyed the location and the spaciousness of your room at the Best Western Plaza Hotel Wels, and that our vistas added to your experience. However, it's regrettable to learn that the cleanliness an… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSecond time staying at this hotel while travelling through Europe and everything's been great. The location is good to get to and from the motorway and the stay was nice. The hotel is clean and comfortable.
Dear Natalie, We're delighted to hear about your positive experience at the Best Western Plaza Hotel Wels. Your kind remarks about the cleanliness and comfort of our hotel are greatly valued. The location, as you pointed out, indeed offers good access to the motorway, providing convenience to our guests. It's wonderful to know that you chose to stay with us for the second time. We look forward to welcoming you once again on your next journey through Europe. Best Regards, Best Western Plaza Hotel Wels Team
Dear Natalie, We're delighted to hear about your positive experience at the Best Western Plaza Hotel Wels. Your kind remarks about the cleanliness and comfort of our hotel are greatly valued. The location, as you pointed out, indeed offers… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewWe didn't served breakfast as we had to checkout early
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewwithout air conditioning
Dear Ariatekel, It's regrettable to hear that the absence of air conditioning in our rooms led to discomfort during your stay with us at the Best Western Plaza Hotel Wels. Our guests' comfort is our utmost priority. We acknowledge the importance of air conditioning and its role in providing a comfortable stay. As we continuously strive for improvement, we're pleased to share that an upgrade is on the horizon, which includes the installation of air conditioning. We genuinely appreciate your feedback and we look forward to welcoming you back, hopefully under more comfortable circumstances. Yours sincerely, The Team at Best Western Plaza Hotel Wels
Dear Ariatekel, It's regrettable to hear that the absence of air conditioning in our rooms led to discomfort during your stay with us at the Best Western Plaza Hotel Wels. Our guests' comfort is our utmost priority. We acknowledge the imp… Show more