Seepromenade 26, 6213 Pertisau, Austria
#14 of 25 hotels in Pertisau
Guests' ChoiceBased on 246 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.2
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 25 August 2025
Nastasia
GermanyThe room was a little bit old-school in comparison to the rest of the hotel. Still a very decent room.
The Spa area with a new view on the lake and the option to jump in the cold water, and the whole location of the hotel are amazing. The same goes for the the seated dinner and breakfast buffet. It was absolutely great!
Stayed in July 2025
Reviewed: 24 August 2025
Katja
DenmarkSome downsides: the parking garage isn’t free and it’s very tight (we scratched our car :D). Also, not everything is translated to English, and some staff didn’t speak it well. The spa could be better with some fresh fruit, iced water, and maybe a nicer bar.
The location is absolutely amazing, with gorgeous views that made our stay feel extra special. I celebrated my birthday here and stayed for two nights. To my surprise, the hotel reserved a breakfast table for me and gifted a bottle of wine with sweets. What a thoughtful gesture! It truly made my day. :) We chose not to dine at the hotel in the evening, as the dinner options didn’t quite appeal to us. However, breakfast was decent, with good vegetarian choices available. The spa was a highlight, especially the whirlpool. I loved that the hotel has its own private entrance to the lake; the water was incredibly refreshing. The saunas were well-maintained, though I felt a bit uncomfortable with the nudity. Just a cultural difference, I suppose. Both the indoor/outdoor pool was excellent. The room was a bit outdated but had its own charm. It lacked a kettle and coffee/tea setup, but when I asked for a kettle to make my morning coffee, the staff provided one without any hassle.
Stayed in August 2025
Reviewed: 15 August 2025
Arkady
IsraelExcellent breakfast. Pretty clean. Good location
Stayed in August 2025
Reviewed: 7 August 2025
Saja
NetherlandsRoom was poor , no coffee corner no lotion
Best location
Stayed in August 2025
Reviewed: 4 August 2025
Colin
United KingdomNothing.
The room was the best I have ever stayed in. The junior suite was superb. The views were incredible the staff, food, and facilities were top notch. I would go back tomorrow.
Stayed in June 2025
Reviewed: 3 August 2025
Omar
Saudi ArabiaThey do not provide tea , coffee , Nescafe in each rooms They do not provide a tourists cards for free ride like cruise ship and train like some other states like ( Zell am see and Kaprun )
Location , staff
Stayed in August 2025
Reviewed: 2 August 2025
Wicus
South AfricaThe food at dinner varied from excellent to average to below average. Certain staff members at reception could be more helpful and friendly.
Very clean,comfortable rooms and nice deco throughout. Excellent breakfasts.Superb salads. Ursula in the dining room was a super star.Her friendly always smiling service is an example for a few of the other staff
Stayed in July 2025
Reviewed: 26 July 2025
Ronen
IsraelPrice.
Cleanliness, location friendly staff,
Stayed in July 2025
Reviewed: 17 July 2025
Ayoub
OmanOne thing to note is that the hotel does not offer free parking. Also, I hope that in the future, bidets or handheld shower sprays can be added in the bathrooms to better accommodate guests from different cultural and religious backgrounds.
The hotel staff were friendly, and the check-in process was smooth. Thanks for the warm hospitality and the wonderful stay. I will come back and stay in this place
Stayed in July 2025
Reviewed: 15 July 2025
Anna
United KingdomThere was nothing we didn't like!
Fabulous welcome. Delicious meals in exquisite setting. Excellent bar staff. Superb spa and surprise extras like afternoon kaffee und kuchen. As for the location - exceptional. Wow!
Stayed in July 2025
Reviewed: 14 July 2025
Agarwal
IndiaNot provided air condition
Swimming pool was excellent
Stayed in July 2025
Reviewed: 9 July 2025
Michael
IsraelExelent breakfast
Stayed in June 2025
Reviewed: 7 July 2025
Ian
United KingdomNothing
First class everything, and the people amazing..made our stay special in what's a special place to us..
Stayed in July 2025
Reviewed: 6 July 2025
Colin
SwitzerlandDid the Italian themed night and must say I’ve eaten much better Italian before
Amazing location right at the beautiful Achensee with excellent breakfast and good service
Stayed in July 2025
Reviewed: 26 June 2025
David
United KingdomAlthough the meals were delicious, on the half board al a carte menu for main course, there were only 3 choices and one of those was vegetarian, a few more choices would have been nice.
location was perfect, right on the lake with own private jetty to swim from, and just a few mins walk from the Karwendel cable car. Breakfast was vast with something to suit everyone and breakfast can be enjoyed in a dining area right at the lakes edge, evening meals where delicious we stayed on a half board deal. Room was spacious with balcony over looking the mountains, very nice indeed. we hired some bikes from the hotel and followed a route into the mountains recommended by the staff Spa and wellness facilities were superb and all included
Stayed in June 2025
Reviewed: 23 June 2025
Khaled
KuwaitClean and well furnished
The location at the lake is awesome, food is excellent, the swimming pool and jacuzzi are exceptional
Stayed in June 2025
Reviewed: 20 June 2025
Alison
AustraliaThe location, breakfast and facilities were amazing!
Stayed in June 2025
Reviewed: 19 June 2025
Sanjay
IndiaThe rooms could be more luxurious for the price we paid.
Spa, swimming pool, location, food was great
Stayed in June 2025
Reviewed: 17 May 2025
Delta
GermanyVery expensive parking
Very complete breakfast, clean and relaxing spa area
Stayed in May 2025
Reviewed: 11 May 2025
Michael
IsraelParking can be free or lower price
The staff were exceptionally friendly and accommodating, making us feel welcome throughout our stay. Their attentiveness and willingness to assist added a personal touch that enhanced our stay. We opted for the half-pension option, and the meals were absolutely delicious! Both breakfast and dinner were flavorful and satisfying, showcasing a variety of tasty dishes that catered to different preferences.The private garden and spa were a highlight of our stay. We loved the unique experience of being able to swim from our building to the outdoor pool and jacuzzi. It was a warm and relaxing way to unwind while enjoying the beautiful surroundings. Overall, the Aja Hotel provided a memorable and enjoyable getaway. I highly recommend it to anyone looking for a relaxing !
Stayed in May 2025
Reviewed: 29 April 2025
Igal
IsraelCoffee/ tea in the room would make our stay better. . The check-in process was a little slow, and the initially offered room had a limited view. We requested and received a room change.
Amazing location. Very comfortable bed and pillows . We enjoyed the pool and hot tub.at the spa. Very good breakfast Staff was friendly. We will be happy to return!
Stayed in April 2025
Reviewed: 8 April 2025
Sonja
AustriaWonderful Place to relax and unwind and to also go hiking up the Mountain. Great selections of Food Choices for breakfast. Will be back to enjoy the great ambiance soon
Stayed in March 2025
Reviewed: 6 April 2025
R
NetherlandsAmazing location, comfortable hotel plus amenities, and food was aplenty and good!
Stayed in April 2025
Reviewed: 4 April 2025
Nayef
GermanyTiming restrictions in check-in and check out. after check out at 11 am, can't use the pool area unless you're paying extra !! Half board dinner options are limited and non convenient in comparison to the other dishes in the regular menu.. I would rather pay for my dinner separately instead of the half board option.
Spa and pool area is top , room are spacious and comfy , best location, breakfast is excellent.
Stayed in March 2025
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