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Reviews of aja Fürstenhaus am Achensee 4 stars

Seepromenade 26, 6213 Pertisau, Austria

#14 of 25 hotels in Pertisau

Guests' Choice

Review score

Based on 246 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    8.0
    Absolutely great hotel - make use of the spa! ;)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little bit old-school in comparison to the rest of the hotel. Still a very decent room.

    The Spa area with a new view on the lake and the option to jump in the cold water, and the whole location of the hotel are amazing. The same goes for the the seated dinner and breakfast buffet. It was absolutely great!

    Stayed in July 2025

  • Reviewed: 24 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room with Mountain View
    • Stayed 2 nights

    Some downsides: the parking garage isn’t free and it’s very tight (we scratched our car :D). Also, not everything is translated to English, and some staff didn’t speak it well. The spa could be better with some fresh fruit, iced water, and maybe a nicer bar.

    The location is absolutely amazing, with gorgeous views that made our stay feel extra special. I celebrated my birthday here and stayed for two nights. To my surprise, the hotel reserved a breakfast table for me and gifted a bottle of wine with sweets. What a thoughtful gesture! It truly made my day. :) We chose not to dine at the hotel in the evening, as the dinner options didn’t quite appeal to us. However, breakfast was decent, with good vegetarian choices available. The spa was a highlight, especially the whirlpool. I loved that the hotel has its own private entrance to the lake; the water was incredibly refreshing. The saunas were well-maintained, though I felt a bit uncomfortable with the nudity. Just a cultural difference, I suppose. Both the indoor/outdoor pool was excellent. The room was a bit outdated but had its own charm. It lacked a kettle and coffee/tea setup, but when I asked for a kettle to make my morning coffee, the staff provided one without any hassle.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room with Mountain View
    • Stayed 3 nights

    Excellent breakfast. Pretty clean. Good location

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Room was poor , no coffee corner no lotion

    Best location

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    An fantastic experience
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 2 nights

    Nothing.

    The room was the best I have ever stayed in. The junior suite was superb. The views were incredible the staff, food, and facilities were top notch. I would go back tomorrow.

    Stayed in June 2025

  • Reviewed: 3 August 2025

    10
    Excellent
    • Leisure trip
    • Group
    • Classic Double Room with Lake view
    • Stayed 2 nights
    • Submitted via mobile

    They do not provide tea , coffee , Nescafe in each rooms They do not provide a tourists cards for free ride like cruise ship and train like some other states like ( Zell am see and Kaprun )

    Location , staff

    Stayed in August 2025

  • Reviewed: 2 August 2025

    8.0
    Very enjoyable four days.
    • Leisure trip
    • People with friends
    • Classic Double Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    The food at dinner varied from excellent to average to below average. Certain staff members at reception could be more helpful and friendly.

    Very clean,comfortable rooms and nice deco throughout. Excellent breakfasts.Superb salads. Ursula in the dining room was a super star.Her friendly always smiling service is an example for a few of the other staff

    Stayed in July 2025

  • Reviewed: 26 July 2025

    10
    Enjoyd very much
    • Leisure trip
    • Couple
    • Classic Double Room with Lake view
    • Stayed 2 nights
    • Submitted via mobile

    Price.

    Cleanliness, location friendly staff,

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Friendly staff and smooth check-in. Thank you for the great stay — I’ll gladly return, God willing. Just a note: parking
    • Leisure trip
    • Couple
    • Classic Double Room with Lake view
    • Stayed 3 nights
    • Submitted via mobile

    One thing to note is that the hotel does not offer free parking. Also, I hope that in the future, bidets or handheld shower sprays can be added in the bathrooms to better accommodate guests from different cultural and religious backgrounds.

    The hotel staff were friendly, and the check-in process was smooth. Thanks for the warm hospitality and the wonderful stay. I will come back and stay in this place

    Stayed in July 2025

  • Reviewed: 15 July 2025

    10
    Five-star lakeside luxury in Austrian Tyrol
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    There was nothing we didn't like!

    Fabulous welcome. Delicious meals in exquisite setting. Excellent bar staff. Superb spa and surprise extras like afternoon kaffee und kuchen. As for the location - exceptional. Wow!

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Beautiful location
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Not provided air condition

    Swimming pool was excellent

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room with Lake view
    • Stayed 6 nights

    Exelent breakfast

    Stayed in June 2025

  • Reviewed: 7 July 2025

    10
    Fabulous
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    First class everything, and the people amazing..made our stay special in what's a special place to us..

    Stayed in July 2025

  • Reviewed: 6 July 2025

    9.0
    Wonderful waterfront hotel at the beautiful Achensee
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Did the Italian themed night and must say I’ve eaten much better Italian before

    Amazing location right at the beautiful Achensee with excellent breakfast and good service

    Stayed in July 2025

  • Reviewed: 26 June 2025

    10
    fantastic hotel, fantastic facilities not to be missed
    • Leisure trip
    • Couple
    • Classic Double Room with Mountain View
    • Stayed 2 nights

    Although the meals were delicious, on the half board al a carte menu for main course, there were only 3 choices and one of those was vegetarian, a few more choices would have been nice.

    location was perfect, right on the lake with own private jetty to swim from, and just a few mins walk from the Karwendel cable car. Breakfast was vast with something to suit everyone and breakfast can be enjoyed in a dining area right at the lakes edge, evening meals where delicious we stayed on a half board deal. Room was spacious with balcony over looking the mountains, very nice indeed. we hired some bikes from the hotel and followed a route into the mountains recommended by the staff Spa and wellness facilities were superb and all included

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room with Lake view
    • Stayed 4 nights
    • Submitted via mobile

    Clean and well furnished

    The location at the lake is awesome, food is excellent, the swimming pool and jacuzzi are exceptional

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    Perfect relaxing holiday
    • Leisure trip
    • Couple
    • Classic Double Room with Lake view
    • Stayed 3 nights
    • Submitted via mobile

    The location, breakfast and facilities were amazing!

    Stayed in June 2025

  • Reviewed: 19 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms could be more luxurious for the price we paid.

    Spa, swimming pool, location, food was great

    Stayed in June 2025

  • Reviewed: 17 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very expensive parking

    Very complete breakfast, clean and relaxing spa area

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room with Lake view
    • Stayed 3 nights
    • Submitted via mobile

    Parking can be free or lower price

    The staff were exceptionally friendly and accommodating, making us feel welcome throughout our stay. Their attentiveness and willingness to assist added a personal touch that enhanced our stay. We opted for the half-pension option, and the meals were absolutely delicious! Both breakfast and dinner were flavorful and satisfying, showcasing a variety of tasty dishes that catered to different preferences.The private garden and spa were a highlight of our stay. We loved the unique experience of being able to swim from our building to the outdoor pool and jacuzzi. It was a warm and relaxing way to unwind while enjoying the beautiful surroundings. Overall, the Aja Hotel provided a memorable and enjoyable getaway. I highly recommend it to anyone looking for a relaxing !

    Stayed in May 2025

  • Reviewed: 29 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room with Lake view
    • Stayed 3 nights
    • Submitted via mobile

    Coffee/ tea in the room would make our stay better. . The check-in process was a little slow, and the initially offered room had a limited view. We requested and received a room change.

    Amazing location. Very comfortable bed and pillows . We enjoyed the pool and hot tub.at the spa. Very good breakfast Staff was friendly. We will be happy to return!

    Stayed in April 2025

  • Reviewed: 8 April 2025

    10
    Perfect Place to unwind
    • Leisure trip
    • Couple
    • Classic Double Room with Lake view
    • Stayed 1 night
    • Submitted via mobile

    Wonderful Place to relax and unwind and to also go hiking up the Mountain. Great selections of Food Choices for breakfast. Will be back to enjoy the great ambiance soon

    Stayed in March 2025

  • Reviewed: 6 April 2025

    10
    Great!
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Lake view
    • Stayed 5 nights
    • Submitted via mobile

    Amazing location, comfortable hotel plus amenities, and food was aplenty and good!

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Timing restrictions in check-in and check out. after check out at 11 am, can't use the pool area unless you're paying extra !! Half board dinner options are limited and non convenient in comparison to the other dishes in the regular menu.. I would rather pay for my dinner separately instead of the half board option.

    Spa and pool area is top , room are spacious and comfy , best location, breakfast is excellent.

    Stayed in March 2025

Showing 1 – 25

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