Reviews of aja Fürstenhaus am Achensee 4 stars
Seepromenade 26, 6213 Pertisau, Austria
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Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe Spa area with a new view on the lake and the option to jump in the cold water, and the whole location of the hotel are amazing. The same goes for the the seated dinner and breakfast buffet. It was absolutely great!
The room was a little bit old-school in comparison to the rest of the hotel. Still a very decent room.
Hey Nastasia, Thanks for the awesome feedback! We’re thrilled you enjoyed the spa and the stunning views. It’s great to hear you loved the meals too! We appreciate your thoughts on the room's vibe and will keep it in mind for the future. We’re all about making your stay as fab as possible. Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hey Nastasia, Thanks for the awesome feedback! We’re thrilled you enjoyed the spa and the stunning views. It’s great to hear you loved the meals too! We appreciate your thoughts on the room's vibe and will keep it in mind for the future. W… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location is absolutely amazing, with gorgeous views that made our stay feel extra special. I celebrated my birthday here and stayed for two nights. To my surprise, the hotel reserved a breakfast table for me and gifted a bottle of wine with sweets. What a thoughtful gesture! It truly made my day. :) We chose not to dine at the hotel in the evening, as the dinner options didn’t quite appeal to us. However, breakfast was decent, with good vegetarian choices available. The spa was a highlight, especially the whirlpool. I loved that the hotel has its own private entrance to the lake; the water was incredibly refreshing. The saunas were well-maintained, though I felt a bit uncomfortable with the nudity. Just a cultural difference, I suppose. Both the indoor/outdoor pool was excellent. The room was a bit outdated but had its own charm. It lacked a kettle and coffee/tea setup, but when I asked for a kettle to make my morning coffee, the staff provided one without any hassle.
Some downsides: the parking garage isn’t free and it’s very tight (we scratched our car :D). Also, not everything is translated to English, and some staff didn’t speak it well. The spa could be better with some fresh fruit, iced water, and maybe a nicer bar.
Hi Katja, Thanks a ton for your lovely review! We’re stoked to hear you enjoyed the stunning views and had a great birthday celebration with our little surprises. It's always our aim to make special occasions even more memorable! We totally get that dining options can be a bit hit or miss, and we appreciate your feedback on that. Your comments about the spa and the nudity culture are also noted; we understand it can be a bit different for everyone. As for the room, we're glad you found some charm in it, and it’s awesome to hear our staff was quick to help with your kettle request! We're sorry about the parking situation and the tight space—definitely not ideal! We’ll keep working on our English translations and staff training to ensure everyone feels comfortable. Thanks again for sharing your thoughts with us, and we hope to welcome you back for another stay! Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hi Katja, Thanks a ton for your lovely review! We’re stoked to hear you enjoyed the stunning views and had a great birthday celebration with our little surprises. It's always our aim to make special occasions even more memorable! We total… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewExcellent breakfast. Pretty clean. Good location
Hey Arkady, Thanks a ton for the awesome feedback! We're stoked you loved the breakfast and found everything clean and well-located. Can’t wait to welcome you back for another stay! Best regards from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hey Arkady, Thanks a ton for the awesome feedback! We're stoked you loved the breakfast and found everything clean and well-located. Can’t wait to welcome you back for another stay! Best regards from the Achensee Bianca Holzmann & the Für… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewBest location
Room was poor , no coffee corner no lotion
Hi Saja, Thank you for your feedback and for sharing your impressions with us. Please allow us to clarify that coffee machines are available in our higher room categories. However, you are always welcome to request one at any time during your stay, and we would be happy to provide it for you. Regarding the body lotion, we have consciously decided to no longer offer this item in our hotels for the past few months as part of our sustainability efforts to reduce plastic waste. We appreciate your understanding of this initiative. We are pleased to read that you enjoyed our location, and we hope to have the pleasure of welcoming you back for an even more comfortable experience. Kind regards from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hi Saja, Thank you for your feedback and for sharing your impressions with us. Please allow us to clarify that coffee machines are available in our higher room categories. However, you are always welcome to request one at any time during y… Show more
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewThe room was the best I have ever stayed in. The junior suite was superb. The views were incredible the staff, food, and facilities were top notch. I would go back tomorrow.
Nothing.
Hey Colin, Thanks a ton for your amazing feedback! We're stoked to hear you loved the junior suite and everything else. Come back anytime – we'd love to have you again! Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewLocation , staff
They do not provide tea , coffee , Nescafe in each rooms They do not provide a tourists cards for free ride like cruise ship and train like some other states like ( Zell am see and Kaprun )
Dear Omar, Upon request, a coffee machine or kettle can be provided in your room. Please note that this service is only standard in three of our seven room categories. You will receive your guest card digitally if you consent to this at check-in. best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Dear Omar, Upon request, a coffee machine or kettle can be provided in your room. Please note that this service is only standard in three of our seven room categories. You will receive your guest card digitally if you consent to this at ch… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewVery clean,comfortable rooms and nice deco throughout. Excellent breakfasts.Superb salads. Ursula in the dining room was a super star.Her friendly always smiling service is an example for a few of the other staff
The food at dinner varied from excellent to average to below average. Certain staff members at reception could be more helpful and friendly.
Hi Wicus, Thanks a ton for your kind words! We’re thrilled you enjoyed your stay and loved the rooms and breakfast. Ursula will be so happy to hear your praise; she really is a gem! We’re taking your feedback about the dinner and reception staff to heart. We always aim to improve and ensure everyone has a great experience. Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hi Wicus, Thanks a ton for your kind words! We’re thrilled you enjoyed your stay and loved the rooms and breakfast. Ursula will be so happy to hear your praise; she really is a gem! We’re taking your feedback about the dinner and reception… Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe a la carte dishes we ordered ( Schnitzel and Zwiebelrostbraten) did not meet the standard we are used to from good restaurants in Austria.
Hi Romana, Thanks for your feedback! We're sorry to hear that the a la carte dishes didn't quite meet your expectations. We appreciate your comments and will discuss them with the team. We're glad to hear you enjoyed the rest of your stay! Best wishes from Achensee, Bianca Holzmann & the Fürstenhaus Team
Hi Romana, Thanks for your feedback! We're sorry to hear that the a la carte dishes didn't quite meet your expectations. We appreciate your comments and will discuss them with the team. We're glad to hear you enjoyed the rest of your stay!… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewCleanliness, location friendly staff,
Price.
Hey Ronen, Thanks a bunch for the awesome feedback! We’re super happy you enjoyed your stay and loved the cleanliness, location, and our friendly team. Hope to see you again for another great time! Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hey Ronen, Thanks a bunch for the awesome feedback! We’re super happy you enjoyed your stay and loved the cleanliness, location, and our friendly team. Hope to see you again for another great time! Best regrads from the Achensee Bianca Ho… Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe hotel staff were friendly, and the check-in process was smooth. Thanks for the warm hospitality and the wonderful stay. I will come back and stay in this place
One thing to note is that the hotel does not offer free parking. Also, I hope that in the future, bidets or handheld shower sprays can be added in the bathrooms to better accommodate guests from different cultural and religious backgrounds.
Hi Ayoub, Thanks a ton for the kind words! We’re super happy to hear you enjoyed your stay and that our team made you feel welcome. Regarding the parking situation, we appreciate your understanding; it helps us keep everything running smoothly. Your suggestion about adding bidets or handheld shower sprays is really valuable, and we’ll definitely keep that in mind for future improvements. We can’t wait to welcome you back! Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hi Ayoub, Thanks a ton for the kind words! We’re super happy to hear you enjoyed your stay and that our team made you feel welcome. Regarding the parking situation, we appreciate your understanding; it helps us keep everything running smoo… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewFabulous welcome. Delicious meals in exquisite setting. Excellent bar staff. Superb spa and surprise extras like afternoon kaffee und kuchen. As for the location - exceptional. Wow!
There was nothing we didn't like!
Hi Anna, Wow, thanks for the awesome words! We're really thrilled that you enjoyed your stay so much. We love creating special moments for our guests and are glad everything worked out! Warm regards from Achensee, Bianca Holzmann & the Fürstenhaus Team
Hi Anna, Wow, thanks for the awesome words! We're really thrilled that you enjoyed your stay so much. We love creating special moments for our guests and are glad everything worked out! Warm regards from Achensee, Bianca Holzmann & the … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewSwimming pool was excellent
Not provided air condition
Hi Agarwal, Thanks for your lovely feedback! We're thrilled you loved our stunning spot and enjoyed the pool. Sorry about the AC situation, we try to keep things cozy without it. Hope to see you again! Best regrads from the Bianca Holzmann & the Fürstenhaus Team
Hi Agarwal, Thanks for your lovely feedback! We're thrilled you loved our stunning spot and enjoyed the pool. Sorry about the AC situation, we try to keep things cozy without it. Hope to see you again! Best regrads from the Bianca Holzman… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewExelent breakfast
Hey Michael, Thanks a ton for your awesome feedback! We're super stoked you loved the breakfast. Can't wait to have you back for more delicious mornings! Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewFirst class everything, and the people amazing..made our stay special in what's a special place to us..
Nothing
Hi Ian, Thanks a ton for the fab review! We’re super glad you enjoyed your stay and felt the love from our team. Can’t wait to welcome you back to your special place! Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewAmazing location right at the beautiful Achensee with excellent breakfast and good service
Did the Italian themed night and must say I’ve eaten much better Italian before
Hi Colin, Thanks for the lovely words about our location and breakfast! We’re glad you enjoyed your stay. Sorry to hear the Italian night didn’t meet your expectations; we’re always looking to improve our offerings. Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hi Colin, Thanks for the lovely words about our location and breakfast! We’re glad you enjoyed your stay. Sorry to hear the Italian night didn’t meet your expectations; we’re always looking to improve our offerings. Best regrads from the … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewView was great
They don’t have staff to help me with my luggage . There is no restaurants after 6 o’clock. They open the door every morning without permission
Hi Humoud, Thanks for your feedback! We’re stoked you enjoyed the view. Sorry about the luggage situation and the restaurant hours. As for the door issue, we’ll look into that. Hope to see you again for a better experience! Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hi Humoud, Thanks for your feedback! We’re stoked you enjoyed the view. Sorry about the luggage situation and the restaurant hours. As for the door issue, we’ll look into that. Hope to see you again for a better experience! Best regrads f… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewlocation was perfect, right on the lake with own private jetty to swim from, and just a few mins walk from the Karwendel cable car. Breakfast was vast with something to suit everyone and breakfast can be enjoyed in a dining area right at the lakes edge, evening meals where delicious we stayed on a half board deal. Room was spacious with balcony over looking the mountains, very nice indeed. we hired some bikes from the hotel and followed a route into the mountains recommended by the staff Spa and wellness facilities were superb and all included
Although the meals were delicious, on the half board al a carte menu for main course, there were only 3 choices and one of those was vegetarian, a few more choices would have been nice.
Hey David, Thanks a ton for your awesome feedback! We’re thrilled to hear that you had such a fantastic time with us. The location by the lake really is something special, and it’s great that you enjoyed our breakfast and the dinner options too. We totally get your point about the a la carte choices for the main course. While we aim to keep things simple and focus on quality, we appreciate your suggestion for a few more options. We’re always looking to improve and give our guests the best experience possible. Glad you loved the room and got to enjoy the bike ride too! Come back and visit us again soon! Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team
Hey David, Thanks a ton for your awesome feedback! We’re thrilled to hear that you had such a fantastic time with us. The location by the lake really is something special, and it’s great that you enjoyed our breakfast and the dinner option… Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe location at the lake is awesome, food is excellent, the swimming pool and jacuzzi are exceptional
Clean and well furnished
Hey Khaled, Thanks for the awesome feedback! We're stoked you loved the location, food, and our facilities. It's great to hear you had a fantastic time with us! Best regrads from the Achensee Bianca Holzmann & the Fürstenhaus Team