Reviews of Triebenerhof
Triebener Bundesstraße 5, 8784 Trieben, Austria
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFantastic place for a pit stop , crossing Austria , Close to Motorway, nice town.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewNothing
Unfortunately, our stay at this hotel was very disappointing, and I would not recommend it to anyone. According to our reservation on Booking.com, we were supposed to pay €124. However, upon arrival, the hotel added unjustified extra charges simply because we had children with us! They charged additional fees for breakfast, even though the kids are very young — as if children are a burden rather than guests. We had booked a room suitable for two adults and two children, but they gave us a room clearly meant for only two people. When we tried to explain this, the woman at the front desk was extremely rude and unhelpful. She even tried to charge an additional €10 without any clear explanation. Is this really how guests should be treated? No respect for the reservation, poor service, and unkind staff? Sadly, it was a very disappointing experience. The breakfast was very bad
Dear Hala, We must respectfully disagree with the claims made in your review. This is the first time we are publicly responding to a review, as your comments are not only inaccurate but also quite unfair. You booked a standard double room, which is clearly described on Booking.com as being suitable for two people. It cannot be expected to accommodate four guests comfortably without prior arrangement. Additional charges were only applied for the breakfast of your children – a standard policy in hotels – and these were communicated to you upon arrival. Despite this, we made several efforts to accommodate your wishes, even on our staff’s day off. For example, honey was specially organized and brought to you upon request, although it was our rest day. Unfortunately, the condition in which the room was left after your departure was unacceptable. It was extremely dirty and unhygienic. Even our cleaning staff, who are experienced and professional, were shocked and reported this to the reception – something that has never happened before. As for breakfast: soft-boiled eggs were prepared for you, and none of them were eaten. Several items were taken from the buffet, left untouched, or even destroyed. To imply that our staff were unkind or that the service was poor is simply not true. We always strive to treat every guest with respect, and we went out of our way to make your stay as pleasant as possible. To portray our team and service in such a negative light is not only untruthful, but also deeply disrespectful. And finally, and most importantly: we didn’t charge any additional fees – just €124! Kind regards Jana Klarmann
Dear Hala, We must respectfully disagree with the claims made in your review. This is the first time we are publicly responding to a review, as your comments are not only inaccurate but also quite unfair. You booked a standard double room… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewTraditional inn, well equipped and very clean. Large comfortable rooms. Ideal for the weary traveller. Warm welcome and evening meal option for us worked very well. Lovely food. Perfect for us travelling across Austria.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat location . Nice breakfast. Big room, comfortable beds.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewWe were there week before and it was wonderful. This time restoran was closed and we felt rushed to leave in the morning
Reviewed: 26 April 2025 · Stayed in March 2025
Verified reviewThe location was quite nice, and the bed was amazing - I slept very well after a long day of travel. The staff is super friendly, and I enjoyed my short stay.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewWe really loved the town, it is very quiet and the Hof ia in a central location. The shower was great it was very nice to have a really hot shower after skiing? Breakfast is plentiful and you should definitely try their hot cocoa 😉
We had a hard time configuring the heating because if you turn it down then you are cold at night. We suggest number three on the thermostat and to ventilate the room before sleeping!
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewNice and cozy apartment with great restaurant and good breakfast. The staff were very nice, helpful and friendly.
The drain in the shower was clogged.
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewVery friendly people!
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 1 January 2025 · Stayed in January 2025
Verified reviewLocation
Not so clean, very poor breakfast, old lady (owner) very unfriendly
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewThe breakfast was fine, fresh. There is plenty of parking. The bed was pretty comfortable.
The room we got is facing the road so in the early morning, around like 5:30-6:00 when the traffic starts you can really hear it. The breakfast was a bit early.
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewIt's a very cute hotel with a high standard. Run by a very nice family. Very close from the main road. We stay here on the way to our holiday.
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewThis is wonderful country inn/guesthouse. We arrived with bicycles, they accomodated us immediately, they let us have dinner at their exceptional restaurant before the check-in formalities. We were able to lock our bikes in a safe place.
Everything was ok.
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 16 July 2024 · Stayed in July 2024
Verified reviewIDeal stopover going south for 1 night. Possibility to have good dinner on site. Good breakfast.
If no airco ( which is ok since it cools down in evening), then hotel should foresee protection for mosquitoes on the windows .
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewReviewed: 7 July 2024 · Stayed in July 2024
Verified reviewExcellent place for kids, plenty of toys in the garden. Clean and comfortable.
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewStaff were very helpful and obliging with our delayed arrival due to traffic/weather delays. Beautiful location and easy access from Autobahn.
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewFood and staff
Too warm blankets