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Reviews of Uncle Jacks 4 stars

238 Hofgasse, 5542 Flachau, Austria

#1 of 30 hotels in Flachau

Guests' Choice

Review score

Based on 34 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.8

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Great hotel, amazing breakfast, all personell super nice and welcoming.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Nice hotel in convenient location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    When the restaurant is closed, it's not obvious where you need to go to check in.

    We stayed in this hotel for a night. The hotel room was spacious and clean, and equipped with all expected amenities and appliances. The hotel itself is conveniently located above a restaurant and offers parking space for car. Overall a pleasant stay.

    Stayed in August 2025

  • Reviewed: 14 April 2025

    9.0
    Good location, atmosphere, not ideal bedroom comfort
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Pillows and duvet, bedroom was small, not enough table space near the bed.

    Location, service, excellent breakfast, cleaning, atmosphere

    Stayed in April 2025

  • Reviewed: 23 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 5 nights
    • Submitted via mobile

    The service was outstanding. The hotel owned by family members, and they take off their guests as if they are part of the family.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    10
    Amazing & exceptional 🔥
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights

    One of the best places I've ever stayed in. 💯 Not only was everything at Uncle Jack's fine-tuned to the last detail, from the ground floor to the rooftop, but the owner's family and staff were also incredibly nice and sweet, creating an amazingly pleasant atmosphere. The rooms are clean and very well equipped. The beds are comfy with firmer mattresses (thanks for those! :) We also enjoyed the sauna (there are two, to be precise) after our hike—you can make yourself tea or use water drops there to hydrate properly. Oh, and have I mentioned the breakfasts? They are really something! Thank you so much, we loved it :)

    Stayed in August 2024

  • Reviewed: 6 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    they didn't replace the towels 3 days

    perfect

    Stayed in August 2024

  • Reviewed: 15 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    We loved the family-friendly vibe and the amazing staff who helped with everything we needed. The design was great, the facilities were top-notch, and the breakfast was delicious.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    10
    Can't wait to visit again.
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 4 nights

    The staying at Uncle Jack was one of the most charming experiences that we had! The staff is extremely friendly and welcoming, helped us with everything we needed, from recommendation of where to go, food and more, and everything with a real willingness to assist. The design of Jack is very unique and makes you smile and chill from the minute you step in :). The bar and the food in Jack's place were great as well - and sitting for a beer after a long day out is just perfect.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Cool vibes!!
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    I wish I had a fridge in the room. Beds and pillows are Ok if I'm nitpicking. Can't really complain, I loved the place!

    A small family owend hotel, it seems that the whole family is invested in making your stay comfortable and fun. The staff was helpful and kind - from the main desk, to the waitress and the kitchen. The design of the room and the hotel itself was beautiful and updated. The room was as clean as possible. One of the best showers I've had in a hotel. There is a spa area in the hotel that we didn't get to use. Breakfast was excellent. In the evening the lobby becomes an inviting and cool looking bar with great snacks to eat, and fun atmosphere. Location is perfect in middle of town, near restaurants, supermarket, and the cable car. There is a hotel parking.

    Stayed in May 2024

  • Reviewed: 3 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff and good atmosphere.

    Stayed in March 2024

  • Reviewed: 31 January 2024

    10
    A wonderful, high quality, family run hotel with a breakfast that would be hard to beat anywhere in the world.
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The decor and the quality of finish to all rooms is exceptional. So warm and comfortable.

    Stayed in January 2024

  • Reviewed: 6 September 2023

    10
    Simply great
    • Leisure trip
    • Couple
    • Family Room with Terrace
    • Stayed 1 night

    Just one tiny recommendation - might be a good idea to have a small espresso machine for coffee and a boiler for tea on the rooms.

    Great place - well designed - immensely friendly hosts - delicious breakfast - simply top notch. Wish them loads of future success with the Uncle Jacks hospitality concept !

    Stayed in September 2023

  • Reviewed: 15 August 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Great people in a very beautiful scene and a special decorated hotel. The kids loved it, it was the best in their whole holiday

    Stayed in August 2023

  • Reviewed: 17 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A perfect apartment. Attention to every detail, very clean, new, and well equipped. The staff was amazing, friendly, and helpful. The location is amazing, quiet, near to the center of the village. The best place we visited in Austria.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    10
    Wonderful, themed hotel. Full of atmosphere.
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Master bed was incredibly hard, but noticed in the morning that it was due to the top mattress was used for the fold-out couch that our kids slept on. This is NOT a viable solution for the parents’ bed…

    Wonderful, different setting, and themes hotel. Most gracious and hospitable hosts.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Very nice room. Good location. Breakfast is great.

    Stayed in June 2023

  • Reviewed: 16 September 2022

    10
    excellent
    • Leisure trip
    • Couple
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    the design and vibe

    Stayed in September 2022

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioner Non fridge The bathroom is open When you wash your hands the other person who sleeps is near to you and he can wake up

    Breakfast so good Very nice and gentle people work there The room is so big Enough Places to charge your digital devices

    Stayed in August 2024

  • Reviewed: 18 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 23 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 3 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 2 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 9 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 30 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

Showing 1 – 25

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