Reviews of grätzlhotel beim Belvedere
Various addresses in Vienna, 04. Wieden, 1040 Vienna, Austria

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Reviewed: 19 August 2025 · Stayed in June 2025
Verified reviewCentral but quiet
Nothing
Reviewed: 5 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewA quirky comfortable room handy for the train station,. Bed was good and road quiet because only cyclists can use it.
Room was dark but fine for our purpose as a base to explore Vienna
Thank you very much for your kind feedback. We are delighted that you enjoyed the original and comfortable room and the quiet location near the train station. Even though the room seemed a little dark, we are glad to hear that it was well suited for your stay in Vienna. Thank you very much for your feedback. Your URBANAUTS team
Thank you very much for your kind feedback. We are delighted that you enjoyed the original and comfortable room and the quiet location near the train station. Even though the room seemed a little dark, we are glad to hear that it was well s… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe lovely cold water that you could drink from the tap ! Room set up great. Quiet location. Nice part of district 4. Decor very cool, loved the concept of repurposing old store rooms etc.
No long length mirror. Shower grout needed to be cleaned .
Thank you very much for your positive feedback. We are delighted that you enjoyed the room's furnishings, the quiet location, and the concept behind our redesigned rooms. We are particularly pleased that you appreciated the quality of Vienna's drinking water. At the same time, we would like to thank you for pointing out the grouting in the shower and the lack of a large mirror. We take these comments seriously and will pass them on accordingly so that we can make improvements. Thank you for sharing your impressions with us. Your URBANAUTS team
Thank you very much for your positive feedback. We are delighted that you enjoyed the room's furnishings, the quiet location, and the concept behind our redesigned rooms. We are particularly pleased that you appreciated the quality of V… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGreat location, great shower, loved the Nespresso machine. Bed was a good size and the area was very close to belvedere museum.
No smoke detector which was odd. Safe buttons didn't work so couldn't use the safe.
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewThe location of the accommodation is good, close to the train station and the distance to the attractions is also OK.
The room was damp, old and smelled musty. The window was small and dark. It was close to the road and a bit noisy in the morning. What made me angry the most was that after I checked in, I found that my room was not cleaned, the sheets were not changed, and there was no water and wine as promised. I called the number provided and was told that it was the weekend and I had to wait until tomorrow morning. I had to complain. Although someone was arranged to come later, I was unhappy from the beginning. Then, the promised cleaning was once every three days, but it was not done at all, which made the whole trip unhappy. I reported it to the customer service but to no avail. They said they would give me a 10% discount next time, but I would never choose it again! I don't want to give bad reviews, but I have to say it's really bad. I don't know how those good reviews come from.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewLocation was great. The room was super and well maintained.
Something property could not control. On one day a woman and friends were outside and talking extremely loud from 18:00 to 21:30. Impossible to get to sleep.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThis apartment scores on all points. 10 from 10 is no exaggeration.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe property was well located. It was very comfortable and well presented.
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewGood communication, full directions, it was very easy to find it and settle in. The room was in a great location, quiet street but very close to the city center. It was very warm, clean, well equiped, hot water and wifi working properly, interesting decoration, comfortable bed. Great value for money.
Suitable only for couples, there is no privacy in the shower
Dear K. Kar, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us and appreciated the location, amenities, and comfort of our accommodation. Your comment regarding privacy in the shower is understandable; however, our open design concept is a deliberate choice. We hope to welcome you again soon! Your URBANAUTS Team
Dear K. Kar, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us and appreciated the location, amenities, and comfort of our accommodation. Your comment regarding privacy in the shower is unde… Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewWe had issues with hot water and heating when we arrived, a fix was attempted during the day this was unsuccessful so an upgraded room was provided. The concierge was very helpful in arranging the change, and after this all was well.
It was unfortunate that the stay started with issues but these were overcome and sorted within one day.
Dear Steven, Thank you for your feedback. We regret that your stay started with issues regarding hot water and heating. However, we are pleased that our team was able to find a quick solution and that you were satisfied with the upgrade and support provided. We appreciate your understanding and hope to welcome you again for a seamless experience next time. Your URBANAUTS Team
Dear Steven, Thank you for your feedback. We regret that your stay started with issues regarding hot water and heating. However, we are pleased that our team was able to find a quick solution and that you were satisfied with the upgrade a… Show more
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewNice place perfect location
Not working wifi the network was not available but not a problem as we used our mobile network
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewLovely neighbourhood. Lots of space. Modern. Welcome bottle of wine and water, thank you! Easy check in
Perfect condition nothing not to like. In the winter the floor gets a bit cold as its tiles but the host provides slippers
Reviewed: 9 December 2024 · Stayed in December 2024
Verified reviewUnique, great location
The floor was rather cold but I wore slippers
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewThe room was good size
Check in did not work well. We had to wait for over 2 hours
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewReviewed: 17 November 2024 · Stayed in September 2024
Verified reviewGood location (die Schneiderin)
- Very strange check in procedure outside of booking, requiring a lot of data including a second credit card for no reason - Dirty (dusty floor, disgusting smell in toilet, dirty glasses and mirror) - Very loud also during the night - Only a glass wall no door between shower and bed
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified review