Reviews of Novotel Wien City 4 stars

Dear Anton, Thank you for taking the time to share your review. We appreciate you taking the time to share your feedback. It's wonderful to hear you enjoyed our breakfast offerings and found them satisfying. Our team takes pride in providing diverse morning options to start the day right. Regarding the cleanliness concern you mentioned, we regret this oversight and have reinforced our housekeeping protocols. Our staff is always available to address any issues immediately during stays. Moreover, we're delighted our central location by the Danube Canal served you well for exploring Vienna and accessing water transport links. The proximity to key attractions remains one of our most valued features. We do hope that you will return on another occasion. Best regards, Markus Koller, Cluster General Manager

Dear Anton, Thank you for taking the time to share your review. We appreciate you taking the time to share your feedback. It's wonderful to hear you enjoyed our breakfast offerings and found them satisfying. Our team takes pride in… Show more

Dear Jeni, Thank you for taking the time to share a review. We're pleased to know you appreciated the comfort of our beds, designed to ensure quality rest during travels. However, we sincerely apologize that some aspects of your stay fell short of expectations. Our 24-hour reception team aims to provide seamless service, and we regret this wasn't your experience. Regarding ventilation, our windows feature safety-controlled opening mechanisms to balance fresh air with security protocols. We certainly hope that we can welcome you back again. Best regards, Markus Koller, Cluster General Manager

Dear Jeni, Thank you for taking the time to share a review. We're pleased to know you appreciated the comfort of our beds, designed to ensure quality rest during travels. However, we sincerely apologize that some aspects of your stay… Show more

Dear Dana, Thanks for taking the time to review your stay at our hotel. We're pleased you enjoyed our central location just across the bridge from Schwedenplatz and Vienna's historic sites. However, we regret that some aspects of your stay didn't meet expectations. Our pricing reflects the recent room renovations and individual climate control systems available in all accommodations. We hope you were able to appreciate being within walking distance of St. Stephen's Cathedral during your stay. We look forward to seeing you again. Best regards, Markus Koller, Cluster General Manager

Dear Dana, Thanks for taking the time to review your stay at our hotel. We're pleased you enjoyed our central location just across the bridge from Schwedenplatz and Vienna's historic sites. However, we regret that some aspects of … Show more

Dear Charlotte, Thank you for sharing your opinion after your recent stay. We are delighted you had such a positive experience at Novotel Wien City. It’s wonderful to know you appreciated our well-maintained rooms and found our location ideal for exploring Vienna. Our team takes pride in providing a relaxing environment that serves as a convenient base for discovering the city’s highlights. We look forward to seeing you again on your next stay. Best wishes, Markus Koller, Cluster General Manager

Dear Charlotte, Thank you for sharing your opinion after your recent stay. We are delighted you had such a positive experience at Novotel Wien City. It’s wonderful to know you appreciated our well-maintained rooms and found our location i… Show more

Dear Eduard, Thank you for taking the time to share your feedback. We're pleased you appreciated the quiet atmosphere created by our soundproof windows, designed to ensure restful stays for all guests. However, we sincerely regret that your experience fell short in some areas. Please know we take all requests seriously and our housekeeping team is always available to address any room concerns immediately. Furthermore, while our breakfast buffet offers seasonal selections, we regret if the variety didn't meet your expectations on this occasion. Nevertheless, we're delighted our central location near Schwedenplatz Underground Station proved convenient for exploring Vienna's cultural highlights like St. Stephen's Cathedral. We hope you will consider staying with us again in the future. Best regards, Markus Koller, Cluster General Manager

Dear Eduard, Thank you for taking the time to share your feedback. We're pleased you appreciated the quiet atmosphere created by our soundproof windows, designed to ensure restful stays for all guests. However, we sincerely regret tha… Show more

Dear Latifa, We appreciate your kind review about your recent stay with us. We truly appreciate knowing that your recent stay at Novotel Wien City left such a good impression. Your praise for our location, cleanliness and team means a lot. It is wonderful that you enjoyed our setting close to the city center and found the staff attentive and the rooms spotless. Reading that you felt fully satisfied throughout your visit assures us we are meeting our goals to make each guest feel welcome and comfortable. We look forward to the pleasure of welcoming you again. Best wishes, Markus Koller, Cluster General Manager

Dear Latifa, We appreciate your kind review about your recent stay with us. We truly appreciate knowing that your recent stay at Novotel Wien City left such a good impression. Your praise for our location, cleanliness and team means a lot… Show more

Dear Irinel, Thank you for taking the time to review your stay with us. We're pleased to hear our team made a positive impression during your visit. Our staff takes pride in providing attentive service to all guests. Regarding your room configuration, we note some rooms feature separated bathroom facilities as part of their functional design layout. We understand this spatial arrangement might not suit every guest's preference. Moreover, we're delighted our central location served you well. Being steps from Schwedenplatz underground station truly allows guests to maximize their Vienna exploration time. We hope to see you again soon. Kind regards, Markus Koller, Cluster General Manager

Dear Irinel, Thank you for taking the time to review your stay with us. We're pleased to hear our team made a positive impression during your visit. Our staff takes pride in providing attentive service to all guests. Regarding your ro… Show more

Dear Al, Thank you for choosing our hotel. We are pleased that you appreciated the high standards and quality service which we strive to uphold. We hope you had the chance to experience our prime location near Schwedenplatz underground station during your stay, making exploration of Vienna's historic center particularly convenient. We hope to have the occasion to welcome you back. Best wishes Markus Koller, Cluster General Manager

Dear Al, Thank you for choosing our hotel. We are pleased that you appreciated the high standards and quality service which we strive to uphold. We hope you had the chance to experience our prime location near Schwedenplatz underground st… Show more

Dear Angelos, It was a pleasure to receive this kind review of your time with us. Thank you for sharing your positive thoughts about our convenient location. We hope you had the chance to experience our modern rooms with individually regulated air conditioning during your stay. We would be delighted to welcome you back soon. Kind regards, Markus Koller, Cluster General Manager

Dear Angelos, It was a pleasure to receive this kind review of your time with us. Thank you for sharing your positive thoughts about our convenient location. We hope you had the chance to experience our modern rooms with individually regu… Show more

Dear Adil, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short of expectations during what should have been a comfortable stay. Our team strives to accommodate all reservations as confirmed and deeply regrets any inconvenience caused by relocation requirements. Please know we take all guest feedback seriously and will review this situation internally to improve our processes. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Markus Koller, Cluster General Manager

Dear Adil, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short of expectations during what should have been a comfortable stay. Our team strives to accommodate all reservations as co… Show more

Dear Magda, Thank you for your positive feedback. We're delighted you appreciated our central location near Schwedenplatz and Vienna's historic center. Our team takes pride in offering varied breakfast options with fresh, seasonal ingredients to start the day right. We hope you enjoyed exploring Vienna's cultural highlights from our convenient base by the Danube Canal. We look forward to welcoming you back on future visits. Kindest regards, Markus Koller, Cluster General Manager

Dear Magda, Thank you for your positive feedback. We're delighted you appreciated our central location near Schwedenplatz and Vienna's historic center. Our team takes pride in offering varied breakfast options with fresh, seasonal … Show more

Dear Ilze, Thank you for sharing a review of your stay with us. We're delighted you enjoyed our breakfast offerings to start your day. We hope you had the chance to experience our breakfast buffet with regional specialties and flexible portion sizes during your morning routine. We look forward to welcoming you back on a future occasion. Best regards, Markus Koller, Cluster General Manager

Dear Ilze, Thank you for sharing a review of your stay with us. We're delighted you enjoyed our breakfast offerings to start your day. We hope you had the chance to experience our breakfast buffet with regional specialties and flexibl… Show more

Dear Adriana, We appreciate your kind review about your recent stay with us. We're delighted our central location near key transport links made exploring Vienna convenient during your stay. Our team always aims to provide easy access to both the city's highlights and regional connections for our guests' comfort. We look forward to seeing you again on your next stay. Best wishes, Markus Koller, Cluster General Manager

Dear Adriana, We appreciate your kind review about your recent stay with us. We're delighted our central location near key transport links made exploring Vienna convenient during your stay. Our team always aims to provide easy access t… Show more

Dear Guy, Thank you for taking the time to share your experience with us. We're delighted you appreciated our breakfast offerings with their variety of fresh, seasonal options to start your day right. Regarding your accommodation, we regret any inconvenience faced. We offer Executive and Superior rooms for guests seeking additional space and amenities. Nevertheless, we're glad our central location near Schwedenplatz allowed easy access to explore Vienna's historic landmarks during your visit. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards, Markus Koller, Cluster General Manager

Dear Guy, Thank you for taking the time to share your experience with us. We're delighted you appreciated our breakfast offerings with their variety of fresh, seasonal options to start your day right. Regarding your accommodation, we … Show more