Reviews of Hotel Zentral ****superior 4 stars
Stöcklfeld 7, 6365 Kirchberg in Tirol, Austria

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Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 April 2025 · Stayed in February 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewGreat single room, probably the best I’ve ever had, all the facilities of bigger room (lovely bathroom & terrace) just a slightly smaller bed … great staff & facilities
Nothing. It was a great few days
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewGreat staff, lovely spa, excellent breakfast and great location (walking distance from train station, 2-3 mins walk from shops and bars)
Hotel was great … room was very hot is pretty much the only thing I could mention … make sure you get extra pillows
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in February 2025
Verified reviewLocation was good and the sauna area was great
The WiFi was slow and kept disconnecting. The pillows are flat.
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewRooms are specious
This is a 4 stars hotel, we were expecting rooms to be fully equipped as a 4 state hotel! Rooms didn’t have luggage rack, hair shampoo or any other toiletiers other than hand soap that looks like a public bathroom quality! Towels were old and overused, pillows were low quality flat feather pillows. On top of all, the hotel was over heated which made it hard to sleep. Unfortunately, not a good experience.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewBreakfast varied and plentiful. Excellent fruit, muesli, cold and hot options. Spa area excellent with steam and sauna, UV and other areas as well as loungers. Note that it is designated 'textile free' i.e. naked other than towels.
Pillows were too soft/ insubstantial, even with an additional one. Juice not so good (powdered?)
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified reviewWe skied and the location was perfect. loved the free transportation with the bus and train to reach our ski starting points. The rooms were clean and perfect size for us. The breakfast was over the top. Great selection of food. The staff was amazing.
All was good!!!
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewThe room was located on the ground floor near the night entrance, and sleeping was completely impossible due to the noise from partying young people.
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewThe staff were super friendly and helpful especially the bar and reception staff. The hotel was beautifully kept and well maintained with nice facilities.
The food was good enough but I have had much better in equivalent 4 star Austrian hotels - they could do better here.
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewExcellent hotel, central and very clean.
Nothing
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewBeautiful hotel with unique atmosphere, stylishly furnished rooms, staff always eager to accommodate every request, luxury wellness, amazing breakfast.
Only downside was lack of hot water after midnight and absence of king bed (just two beds put together)
Reviewed: 10 September 2024 · Stayed in September 2024
Verified review