Reviews of Hotel Zum Goldenen Hirschen 3 stars
Böhmergasse 8-10, 4240 Freistadt, Austria

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Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewgreat location
restaurant was empty of people. did not try.
Reviewed: 28 November 2024 · Stayed in November 2024
Verified reviewReviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 February 2024 · Stayed in January 2024
Verified reviewReviewed: 8 February 2024 · Stayed in February 2024
Verified reviewold building, well designed
Reviewed: 7 December 2023 · Stayed in December 2023
Verified review- all agreements done before check-in were done - excellent preparation - extremely close to downtown - view from room (able to see directly castle)
- quite difficult way to room with stroller (a lot of stairs...a lot) - in our date no breakfast - acceptable when date is taken into consideration (Christmas market) - price is set too high (when compared to previous experience in Freistadt)
Reviewed: 18 October 2023 · Stayed in October 2023
Verified reviewReviewed: 17 October 2023 · Stayed in October 2023
Verified reviewLocation is good and the place is clean. There is no lobby, bar or restaurant where you can have a drink or meet people (we were with a large family group and had to meet elsewhere). Breakfast was oké and they reserved a big table for our group but the coffee from the machine had powder milk so the cappuccino was nothing like it should be. In the town square is a famous 'Conditorei' where they serve good cappuccino (and lovely cakes) and we discovered also breakfast.
In the rooms at the front of the building you can hear the traffic very clearly. We were moved to another room after the first night (thank you!) and there it was nice and quiet. The heating was not working so it was pretty cold in the room and bathroom. Very outdated rooms but the mattress seemed new and were firm and comfortable (if you like firm).
Reviewed: 18 September 2023 · Stayed in September 2023
Verified reviewLocation, easy check in.
Tiny room overlooking a wall in a noisy alley. Room was on the first floor there was an elevator but to get to the room you had to navigate the carry on suitcases through steps and amaze of turns.
Reviewed: 21 July 2023 · Stayed in July 2023
Verified reviewCentral Location and the size of the room was also really good
Exorbitant prices for a small town like Freistadt. As there are hardly any Hotels to stay in Freistadt the prices are just out of this world.
Reviewed: 24 April 2023 · Stayed in April 2023
Verified reviewReviewed: 29 October 2022 · Stayed in October 2022
Verified reviewReviewed: 26 September 2022 · Stayed in September 2022
Verified reviewReviewed: 5 September 2022 · Stayed in August 2022
Verified review