The bed was horrible - way too soft with horrible pillows. No airco, and it was sweltering hot in the room. We had to open all windows at night, which meant a LOT of noise coming from the street. The breakfast room was also way too warm, with only one small ventilator at one side of the room.

Big room with a big balcony and lots of storage space. Very friendly and helpful staff. Even though they have a very small parking garage themselves, you could park in the public garage across the street for the same costs due to a deal they have with the hotel (15 euros a night, normal cost for that garage is a whopping 42 euros per day!). Amazing shower. Mini fridge. Good breakfast. Good location.

Stayed in August 2025

The room faced the street, so it was quite noisy — sleeping with the window open wasn’t an option due to traffic sounds. There was no minibar in the room, which was a bit inconvenient.

The room was very clean and well-maintained. The bed was large, super comfy, and perfect for a good night’s sleep. The breakfast was tasty with a good variety, and the long breakfast hours were a big plus.

Stayed in August 2025

I was expecting small room with limited options but I've got very well arranged accommodation with very nice matrasse which was an important for me

Stayed in July 2025

There is nothing not to like about this hotel

This hotel is run by a lovely lady and all the staff were exceptional.fantastic rooms and stunning views. Absolutely perfect for a couple's retreat.

Stayed in July 2025

Breakfast was amazing. Mobility card provided was very useful. Place is located very near to the central bus s.top and train station which makes it comfortable to travel every where within the region. Staff was friendly and helpful.

Stayed in July 2025

Location breakfast and the staff

Stayed in June 2025

most importantly the hospitality .. the people are great and exceptionally friendly and supportive .. THAAANKS TO THE TEAM

Stayed in July 2025

Nice room, great breakfast. For one night perfect.

Stayed in July 2025

No air conditioning

The location and close to the lake

Stayed in June 2025

Receptionist wouldn’t discuss upgrade to half board when I asked if we could eat dinner there then found the dinner menu was generally expensive. I think like most residents we only ate there one night after getting the bill. Rooms at the front have no air con and are very noisy due to the traffic (lights). The sink plug hole barely worked.

Great to have a good car park, very good for motorcycles. Excellent breakfast, easy walk to bars restaurants and shops. Entertaining waiter!

Stayed in June 2025

NA

Location was too and the stuff

Stayed in June 2025

The air condition will be of great valuing this time of the year

Excellent hotel in strategic location with big room and excellent breakfast without forgetting the fantastic staff

Stayed in June 2025

Parking tight for larger vehicle, but with help from staff manageable.

Clean functional comfy

Stayed in June 2025

Room was very spacious and would suit if staying more than one night for a couple. Big bathroom with bath. Room was quiet even though street close by. Bed very comfortable with nice linen. Also got to use the sauna which was a bonus. Staff very helpful and welcoming. I had the breakfast which had an extensive choice and good quality

Stayed in May 2025

No dunkel bier

Stayed in May 2025

The location is fantastic and the centre of the village with all its restaurants and shops is just a couple of minutes walk away. It is also very easy to gain access to the Lake.

Stayed in May 2025

I got a lot of noise from the street in my room.

Restaurant is really good! Location also

Stayed in March 2025

The breakfast was very rich, the spa area was exactly what we needed after a day on the slopes. Thanks to the hotel for robes, towel, anything that you could need. All the staff were very friendly, gave discounts for ski equipment. The bar has exquisite sprits. You must try the snaps from the stags horns.

Stayed in March 2025

Nothing. Everything was really good :)

Super cute hotel with very friendly staff always willing to help with everything we needed. The family room we stayed at was huge and fully renovated. The location is very convenient right at the center of Zell Am See and only 5 minutes walk from the ski lift. The breakfast was very good with many options available and the hotel restaurant was very good as well. The pool even small was super fun for our daughter and the sauna a very nice extra.

Stayed in March 2025

My room had a room to the road, and the noise made me wake up earlier. If you don't mind missing fresh air, close the window.

Breakfast was amazing. Attentive and friendly service. My scrambled eggs with bacon was somehow elevated to one of the best I ever had.

Stayed in March 2025

Breakfast was excellent: bedroom was clean and comfortable; location was perfect; nice atmosphere with apres ski; saunas and pool area were ideal for an end of day naked relaxation. The hotel was within walking distance from the station. I would recommend.

Stayed in March 2025

Excellent location, very friendly staff, nice restaurant, great value for money for an off season selection

Stayed in March 2025

The garage was too small for my car so i need to use the alternative one... Deposit box was not working.

Everything was perfect, good value for money, nice location totaly met my expectations...

Stayed in March 2025

Electronic locks on ski lockers a little stubborn - but sorted quickly by staff.

The biggest attraction of this hotel is that it is family owned and managed and they go out of their way to make visitors feel welcome. The location is 5 minutes from Citiexpress gondola and the hotel ski storage is very convenient. The restaurant menu is excellent and although we had not booked half board we ended up eating here 3 out of four evenings! There is also a pleasant outdoor area for apres ski! A charming hotel - a real flavour of Austria!

Stayed in February 2025