Reviews of Hotel Zur Wiener Staatsoper
11 Krugerstraße, 01. Innere Stadt, 1010 Vienna, Austria
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLovely hotel, perfectly located in the historic heart of Vienna, but on a quieter street. Great walking distance to restaurants and shops, as well as museums. Excellent staff, particularly the concierge Katharina, who helped with itineraries, restaurant suggestions and reservations, and train tickets. Our Mozart suite was absolutely beautiful and so comfortable. Lovely amenities, and very clean. Highest recommendation!
Truly cannot think of anything we didn’t like or enjoy about the hotel.
Dear valued guest, thank you most sincerely for your kind and thoughtful review. We are truly delighted to know that you enjoyed your time with us — from our peaceful yet central location in the heart of Vienna to the elegance and comfort of your Mozart Suite. It is especially rewarding to hear that our team was able to assist you in making the most of your stay. Providing attentive, personalised service is something we care deeply about, and we’re so pleased that it added to the quality of your experience. Your generous words and wholehearted recommendation are received with sincere appreciation. Knowing that your stay felt complete in every way is both an honour and a wonderful encouragement for us. We would be thrilled to welcome you back on your next visit to Vienna. There is always more to explore, and it would be a pleasure to have you with us again. Warmest regards, Your Hotel Zur Wiener Staatsoper-team
Dear valued guest, thank you most sincerely for your kind and thoughtful review. We are truly delighted to know that you enjoyed your time with us — from our peaceful yet central location in the heart of Vienna to the elegance and comfort o… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe staff were extremely welcoming and helpful. There was a problem with adjusting the air conditioning (It was very hot in Vienna when we were there) and staff did everything they could to find a solution. The room was small but comfortable and nicely decorated. Good shower. Fantastic location, a few minutes walk to the Opera, Albertina and other museums and surrounded by cafes, bars and restaurants.
There is an a la carte breakfast menu with a varied selection broken down into small units, for example one boiled egg, bread basket, 1 croissant, etc. When we looked at the itemized bill we discovered that we had been charged €1.50 for each tiny tub of butter and €2 for two tiny bowls of jam. A basket of 3 pieces of bread and a few small rolls was €9. The quality was good and the service excellent but we thought this was a cheeky way to add to the cost of the breakfasts.
Dear valued guests, Thank you for your thoughtful review and your kind words about our welcoming team, central location, and the comfort of your room. We’re pleased our staff could assist with the air conditioning during the warm weather, and that you enjoyed the shower and décor. We also appreciate your feedback on the breakfast menu and pricing. While we’re glad you found the quality and service excellent, we understand how the itemized format may have felt unexpected. For a future visit, you might consider our breakfast-included rate, which can be good value if you enjoy a larger breakfast—though if you prefer just a small start to the day, the à la carte option is likely the more economical choice. We’ll also review how our menu and rates are presented to keep them as clear as possible. It was a pleasure to have you with us, and we hope to welcome you back for another enjoyable stay in Vienna. Warm regards, Your Hotel Zur Wiener Staatsoper-team
Dear valued guests, Thank you for your thoughtful review and your kind words about our welcoming team, central location, and the comfort of your room. We’re pleased our staff could assist with the air conditioning during the warm weather, … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewStaff and service
Nope
Dear Guest, Thank you so much for your kind words. We’re delighted to hear you enjoyed your stay and that our staff and their service made such a positive impression with their thoughtfulness and warmth. ALso we are glad to hear, that you enjoyed our well located hotel in the heart of the the inner city of Vienna. We hope to welcome you back again soon. Kind regards, Your Hotel Zur Wiener Staatsoper-team
Dear Guest, Thank you so much for your kind words. We’re delighted to hear you enjoyed your stay and that our staff and their service made such a positive impression with their thoughtfulness and warmth. ALso we are glad to hear, that you … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewExcellent staff - everyone, but esp Lea, thoughtful, helpful and warm.
Nothing
Dear Guest, Thank you so much for your kind words. We’re delighted to hear you enjoyed your stay and that Lea made such a positive impression with her thoughtfulness and warmth. We’ll be sure to share your praise with her — it will mean a lot! We hope to welcome you back again soon. Kind regards, Your Hotel Zur Wiener Staatsoper-team
Dear Guest, Thank you so much for your kind words. We’re delighted to hear you enjoyed your stay and that Lea made such a positive impression with her thoughtfulness and warmth. We’ll be sure to share your praise with her — it will mean a … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewThe staff were incredibly helpful and accommodating. The room we booked was lovely . The decor was beautiful and new . We were so pleased with are stay in every way. Location , breakfast and cleanliness. We will definitely stay here again!
I can think of nothing.
Dear guest, We are delighted that you enjoyed your stay and that we were able to delight you with our breakfast, location and cleanliness. Thank you for rating us. We look forward to welcoming you again very soon! The entire hotel-team
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewDear guest, thank you for taking the time to rate us. We are delighted that you were so impressed with our rooms and their facilities and location. We look forward to welcoming you again! With best regards from Vienna, the entire hotel-team
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewGreat location. Wonderful service. Beautiful rooms. Excellent beds. Incredibly friendly and helpful staff. Highly recommend. Would definitely stay here again.
Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the location, service, rooms, and especially our team’s hospitality. Your kind words truly mean a lot to us. We’d be delighted to welcome you back anytime! Kindest regards from sunny Vienna, Mario and the Hotel Zur Wiener Staatsoper-team
Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the location, service, rooms, and especially our team’s hospitality. Your kind words truly mean a lot to us. We’d be delighted to welcome you ba… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBeautiful and spacious room, very friendly and helpful staff, excellent location!
Dear Mr. Andrew, I am glad that you had a fabulous stay and were able to enjoy our room layout, staff, and especially our location! Our doors are always open the next time you are here for another sojourn in Vienna, and we would be more than honored to say "Welcome back!". Warmest regards, Elisabeth and Your entire Hotel Zur Wiener Staatsoper Team
Dear Mr. Andrew, I am glad that you had a fabulous stay and were able to enjoy our room layout, staff, and especially our location! Our doors are always open the next time you are here for another sojourn in Vienna, and we would be more … Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewWell executed 13-room boutique hotel. Decor, Cleanliness/Maintenance and Service - all excellent!
Dear Mr. Damon, "All excellent" are words that make us very proud! Thank you for giving us insides into your experience on our property. I am glad that our beautiful interor design by Nina Campbell, cleanliness, and staff molded your stay into something great. We hope you had safe travels home would be more than welcome to host you once more in the future! Best regards, Elisabeth and Your entire Hotel Zur Wiener Staatsoper Team
Dear Mr. Damon, "All excellent" are words that make us very proud! Thank you for giving us insides into your experience on our property. I am glad that our beautiful interor design by Nina Campbell, cleanliness, and staff molded… Show more
Reviewed: 29 June 2025 · Stayed in May 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewVery comfortable and quiet in my ideal location. Welcoming and friendly staff
NA
Dear Ms, Diana, We are all so glad that you had a comfortable stay with us and that our location met your requirements! Furthermore, we are quite proud of our team and are glad that our team spirit made a positive reflection on your stay. Hopefully, we get the pleasure to have you once more once you embark on your next trip to the City of Music. Kindest regards from Vienna, Elisabeth and Your entire Hotel Zur Wiener Staatsoper Team
Dear Ms, Diana, We are all so glad that you had a comfortable stay with us and that our location met your requirements! Furthermore, we are quite proud of our team and are glad that our team spirit made a positive reflection on your stay.… Show more
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewBeautiful updated Hotel and the staff was delightful - all of them, so I credit management with hiring great people...
It was a bit pricey but I would stay there again... so I can't complain
Dear Travelin' man, What a wonderful feedback. It was a pleasure to host you in our house and we are glad that our staff made your stay truly extraordinary. Kindest regards from beautiful Vienna, Elisabeth and Your entire Hotel Zur Wiener Staatsoper Team
Dear Travelin' man, What a wonderful feedback. It was a pleasure to host you in our house and we are glad that our staff made your stay truly extraordinary. Kindest regards from beautiful Vienna, Elisabeth and Your entire Hotel Zu… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewStaff, location, cleanliness, sound insulation.
Nothing!
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had nothing but a positive experience with our staff, location, cleanliness, and sound insulation. It means a lot to us that you enjoyed your stay, and we truly appreciate you taking the time to share your satisfaction. We hope to welcome you back to Hotel Zur Wiener Staatsoper very soon! Warm regards, Mario and the Hotel Zur Wiener Staatsoper-team
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you had nothing but a positive experience with our staff, location, cleanliness, and sound insulation. It means a lot to us that you enjoyed your stay, and… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewloved the room layout and decor. The bathroom was spa style.
I didn't like the 2 separate beds that were combined to make a king size bed.
Dear Ella, Thank you for taking the time to rate us. We are delighted that you enjoyed the bathroom at our boutique hotel. We will take your feedback regarding the beds. We look forward to welcoming you back to our jewel soon. Kind regards, Linda and the entire hotel team
Dear Ella, Thank you for taking the time to rate us. We are delighted that you enjoyed the bathroom at our boutique hotel. We will take your feedback regarding the beds. We look forward to welcoming you back to our jewel soon. Kind regards… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewLocation was excellent and interior design was over the top. Staff were awesome!
None.
Dear Mr. Phil, Thank you for leaving your impressions! How lovely that you valued our interior design as much as we do. Each room is handfully crafted after the designs by Ms. Nina Campbell, that truly match our elegant and timeless house. It makes me euphoric to read that our staff and location stood out as well. I hope you had a safe journey home! Nevertheless, we would be more than happy to be your Viennesse home the next time fate leads you in our city! Kindest regards, Elisabeth and Your entire Hotel Zur Wiener Staatsoper Team
Dear Mr. Phil, Thank you for leaving your impressions! How lovely that you valued our interior design as much as we do. Each room is handfully crafted after the designs by Ms. Nina Campbell, that truly match our elegant and timeless house.… Show more