Reviews of IQ Smart Apartments 507 Braddon ACT

Very clean spacious & convenient

Great location, walking distance to bars and restaurants. Off street, secure, garage parking is excellent.

A beautifully maintained apartment, exceptionally clean and comfortable, situated in a prime location close to all amenities.

Unfortunately, the staff at this property displayed shockingly rude behavior, which I never expected to encounter, especially in the hospitality industry. The layout of the property is confusing, with misaligned entrances between the car park and the hotel, leading to difficulty in finding the correct lift. Access passes are restricted to specific lifts for the apartments, and after trying several lifts without success, I called for assistance. When I reached out for help, the staff were visibly annoyed by my struggle to navigate the building. One staff member even had the audacity to raise her voice and speak to me disrespectfully, simply because she had to repeat herself several times. Despite apologizing for my confusion, she continued with a demeaning tone. Standing outside in 32-degree heat with heavy suitcases, I was furious!!. I firmly asked her to stop speaking to me disrespectfully and reminded her that it is her job to assist guests, particularly in a building with such a complex layout. Eventually, a maintenance person helped me access the apartment. When I called back to request the name of the staff member involved, both employees refused to provide their details. After a long drive, rushing to check in, and preparing for an important summit, this experience left me deeply dissatisfied. I typically avoid writing negative reviews, but this kind of behavior should not go unchecked. Guests deserve respectful and helpful service, and I hope this feedback encourages the staff to reconsider how they treat others. No one else should have to endure such an unpleasant experience.

Comfortable apartment, great location, very spacious with great facilities: kitchen, bathrooms, laundry.

The booking process is unnecessarily lengthy (between the management and Booking.com I received 8 emails requesting info & waivers); the keys have to be collected in Kingston about 10mins drive from Braddon where the apartment is & not easy to locate the office; the apartments have 2 separate towers and the paring situation is not intuitive. It´s a comfortable, clean apartment (you get some traffic noise if that bothers you) with great facilities - but the above made the experience a bit painful.

The access card was unreliable. Key collection on the other side of Canberra to the apartment was awkward.

Apartment was great

Absolute pain to pick up the keys and return them (20 minutes drive + to pick up and then return away from apartment where stayed). If I hadn’t had family with a car it would have been even more of a significant issue

A short walk to cafes, restaurants, or the tram if you want to go further.

The key pick up point is on the other side of the city.

Location in bradden close to restaurants and shops

Not being about to check in at apartment And having to drive past apartment over to another suburb to collect keys from a real estate. And having to return keys to real estate when checking out.

Meeting expectations, good bright clean, well ventilated small-sized apartment ,

The drier doesn’t work well, hard to get it started

Location, good local restaurants.

Collection of keys was not close by, approx 10 mins by car, not walking distance - other side of the lake. Bed too soft now.

great size and location. perfect for families.

not much.

layout

nothing

Great position for pubs and eateries. Easy access to routes for galleries, Floriade and sightseeing. Unit was well equipped. Very quiet building with secure parking.

The sofas were very uncomfortable for all our group. Having to collect and return keys across the Commonwealth Bridge to Kingston. The trip added an hour to our home trip on checking out to return keys.

Contemporary styled apartment with loads of light in a great location in Braddon. Very secure building and undercover secure parking. Loved the little bonus room (study) as it was a great area to store bits and pieces away from the living space. Very good appliances, pots and pans etc which makes it suitable for an extended stay.

The apartment was very spacious & close to the concert we were attending

Didn’t like having to drive so far out of our way to pick up keys & drop them off