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  5. Reviews of ALEX BEACH RESORT-317/428

Reviews of ALEX BEACH RESORT-317/428

180 Alexandra Parade, 4572 Alexandra Headland, Australia

#62 of 71 hotels in Alexandra Headland

Guests' Choice

Review score

Based on 61 apartment reviews

7.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    8.0

  • Location

    9.4

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.8

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Showing 1 – 25

  • Reviewed: 30 August 2025

    8.0
    Had a lovely stay. Beautiful weather and just across the road from beach
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t realise there wasn’t a hairdryer so had to buy one. Shower over high bath in ensuite. Had to use shower in bathroom.

    Easy parking, comfortable bed, close to surf club

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Great location and decent value for money.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Unit fitting appear tired and due to be updated/ replaced.

    Great location walking distance to beach and nice food options. Weather was not great for us but the pool area and complex facilities looked like fun.

    Stayed in August 2025

  • Reviewed: 21 July 2025

    8.0
    Didn’t spend much time in room. Resort pool & facilities were great.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The beds & pillows ordinary

    Property dated

    Stayed in July 2025

  • Reviewed: 16 January 2025

    7.0
    Great location and facilities, unit itself needed some attention - easy with young families as defiantly not precious.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Unit was out dated but easy for families. The lounge was really dirty and needed a dry clean, there was only one glass to drink from the rest were plastic or some champagne glasses, there was only one roll of toilet paper in each toilet. These this could be easily improved.

    Great location, great view from the unit and facilities were great.

    Stayed in January 2025

  • Reviewed: 30 December 2024

    6.0
    Would not stay there again
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Air con wasn’t working well. No wifi. Outdated uncomfortable furniture. Car park an issue and reception would not help as we went through a different management company

    Location and pool

    Stayed in December 2024

  • Reviewed: 1 December 2024

    7.0
    Comfortable and clean
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Car parking bays too narrow for today's large 4x4. We had to evacuate due to a false alarm early hours of Sunday morning. Raining.

    No breakfast provided

    Stayed in December 2024

  • Reviewed: 21 October 2024

    8.0
    Beautiful resort, great location and fantastic price
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great 2 bedroom apartment with 2 bathrooms and full kitchen balcony etc Yes the decor is slightly old as we notes in other feedback but it was clean comfortable and functional The outdoor facilities are superb and we absolutely love the pool facility

    Stayed in October 2024

  • Reviewed: 5 August 2024

    8.0
    All good and mostly convenient except for key collection/drop off.
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Was all great for what I paid for 7 nights. Only down fall having to pick up keys in Mooloolaba and then having to return them there on check out. I’m glad I was able to borrow a car and not catch a taxi or Uber.

    Perfect location. Room was clean. Well equipped. Outdated but still very good for the price. Resort had a great playground, pool & gym facilities. Will be great if the restaurant downstairs reopens.

    Stayed in August 2024

  • Reviewed: 13 June 2024

    8.0
    First impressions weren’t great cleanliness was lacking
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The rooms were not cleaned properly the couches were stained and uncomfortable the tv remotes had flat batteries lack of fry pans to cook with dishes weren’t clean coffee cups needed replacing they were stained

    The pool was fantastic the location was great

    Stayed in June 2024

  • Reviewed: 17 March 2024

    7.0
    Perfect if you are not fussy.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The room is old and outdated, we had to clean the spa before even throught about using it, which we didn't as who takes that kind of cleaning products on holidays. The dishes too were dirty and had no choice but to wash up before we could cook dinner. Overall, this is our second time staying in this resort, and both times, I have now scored the cleaness as poor. Staying here, there should be a warning pack cleaning products, which include paper towel, dish liquid, and toilet paper, as we were told that they will only supply 1 of everything these days. So that's a lot to pack for a quick or sponutes 2-day trip.

    The location is perfect park and relax you have everything right at your fingertips. The pool is so large and can always fine your own piece of paradise. The restaurant was so nice and great prices, and you had other options to eat close by that you don't need to get in your car.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    7.0
    Resort so good, Apartment Dissapointment
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Not clean Blankets dirty smelled of body odour The loudest Aircon unit outside our room ive ever heard Curtains not hung properly Shower head not working properly Floors need a deep clean

    The resort was Amazing The Apartment not so Dated as in needs maintenance

    Stayed in February 2024

  • Reviewed: 15 November 2023

    7.0
    Excellent location, some improvements would make perfection. :)
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Providing hotel shampoo & conditioner would be greatly appreciated (even though it is in the accommodation description as not being provided, for some one who skimmed provisions and assumed shampoo was standard for hotels, I was caught out). Having the cleaner remove the rubbish (as waste centre was not immediately easy to find) and unstacking the dishwasher as part of their cleaning role would be ideal. Not being able to leave keys inside the hotel as you leave was inconvenient as the office is located some distance (driving distance) from the hotel.

    Comfortable beds. Excellent location. Very friendly staff.

    Stayed in November 2023

  • Reviewed: 25 September 2023

    7.0
    Kids had a fantastic time in the pool
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Some of the cooking items were pretty out dated

    Stayed in September 2023

  • Reviewed: 24 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Room was run down and wants cleaned before we went in. Still had food in the cupboards, dirty floors, food on tables, bathrooms dirty

    Pool area is great. Kids only got out to eat

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Room was very dusty

    Location and amenities

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    Not bad
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Upstairs bedroom light wasn't working. Toilet door broken from the inside. Fan wasn't working. Couldn't find wifi password. I was told it was room 12 because keycard had 12 but there's wasn't any 12 around. The office was closed by the time we got the keys. Staff at the resort were really rude and not helpful at all. Somehow we managed having a screaming toddler. At least location was great and hotel facilities are good especially pool area. .

    Location was great

    Stayed in August 2023

  • Reviewed: 9 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    I have stayed at this resort before booking via the resort, but wouldn't recommend room 317 which is privately owned and booking via an agent. Not up to the same standard. Picking up key from wharf and dropping off isn't convenient.

    Location is very good. The resort grounds and pools are beautiful.

    Stayed in July 2023

  • Reviewed: 8 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The room had a problem with ants, we spent most of our time trying to get rid of them.

    Location was excellent for us.

    Stayed in August 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Apartment needs updating Provide more supplies depending on length of stay (we stayed 6 nights)

    Great location, good variety of food options in the area Comfortable room

    Stayed in July 2023

  • Reviewed: 3 May 2023

    7.0
    Good location and price a little outdated
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The kitchen and bathrooms are outdated and only one room can really be closed off.

    The location and the pool.

    Stayed in May 2023

  • Reviewed: 25 April 2023

    8.0
    Excellent location great room little dated but lovely
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The main living room dvd player doesnt work

    Location

    Stayed in April 2023

  • Reviewed: 14 October 2022

    8.0
    Spending time with family
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    That check out was at 10am but the keys had to be handed in at 10am

    The location

    Stayed in October 2022

  • Reviewed: 18 June 2025

    5.0
    Very enjoyable. Close to everything
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Parking spot hard to find. Aircon/heating didn’t work. Unit old and outdated

    Location. size of accomodation

    Stayed in June 2025

  • Reviewed: 5 May 2025

    10
    Great location and facilities
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Lack of bedding for our 5th person

    Location clean

    Stayed in May 2025

Showing 1 – 25

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