Reviews of Mainsail 3
3/20 Burnett Street, 4557 Mooloolaba, Australia
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Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewThe closeness to the beach. Everything supplied. Comfy beds.
No heating....the nights were cold. No advertising in the apartment to tell us what there was to do in Moloolaba.
Thank you for your feedback Juliette. We're glad you enjoyed the closeness of the property to the beach. There is no reverse air conditioning in the listing, however if you'd asked us for heaters we could have supplied them to you. We are not an information centre, any information can be found online.
Thank you for your feedback Juliette. We're glad you enjoyed the closeness of the property to the beach. There is no reverse air conditioning in the listing, however if you'd asked us for heaters we could have supplied them to you. … Show more
Reviewed: 21 June 2025 · Stayed in April 2025
Verified reviewThe pool was horrible, the beds and couches were uncomfortable.
location
Thank you for your feedback Belinda. We're sorry to hear that the pool and furnishings did not meet your expectations. Your comments have been shared with our team as we continuously work to improve our guests' experience.
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewLocation
No air-conditioning
Thank you for your feedback! We're glad you enjoyed the location. We appreciate your comment about the lack of air-conditioning and will consider it for future improvements. We hope to welcome you back soon!
Reviewed: 6 November 2024 · Stayed in November 2024
Verified reviewVery centrally located, short easy walk to the Wharf (where boat trips depart from) & the aquarium, plus close to the beach, restaurants & shops. Decent appliances (dishwasher, oven, washing machine & dryer). It was roomy & we liked having 2 bathrooms. Felt short changed staying for 8 nights & only getting 4 dishwasher tablets & tiny amount of dish washing liquid. Had to buy more dishwasher tablets & toilet rolls. No grater in the kitchen, otherwise quite well set up (good to have an electric fry pan).
Very dated & tired, holes in our (admittedly clean) sheets. No actual air conditioning, just ceiling fans, although these were sufficient while we were there. Parking was in the small external garage (quite difficult to get into).
Thank you for your feedback Michael! We're pleased to hear you enjoyed the central location, spaciousness, and the amenities provided. We appreciate your suggestions. Your input is valuable as we continue to improve the guest experience.
Thank you for your feedback Michael! We're pleased to hear you enjoyed the central location, spaciousness, and the amenities provided. We appreciate your suggestions. Your input is valuable as we continue to improve the guest experience… Show more
Reviewed: 5 September 2024 · Stayed in August 2024
Verified reviewExcellent location, in the heart of everything, walking distance to everything yet relatively quiet. Much quieter than properties on the surrounding streets.
No aircon (there are fans), no lift. It was warm days and thankfully cool nights when I stayed so I was comfortable.
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewLocation was good. Small complex and easy parking. Good size unit.
The unit is a bit tired needs some painting and upgrading of cabinetry in bathrooms and kitchen. There is no air con or rugs in living area so it was a bit cold for the time of year.
Thank you for your feedback Gabrielle. We’re pleased you liked the location, parking, and size of the unit. We appreciate your comments about the need for updates and will consider them for future improvements. We’ll also look into adding comfort features to better accommodate guests during cooler seasons. Thank you for bringing these points to our attention. G1 Property
Thank you for your feedback Gabrielle. We’re pleased you liked the location, parking, and size of the unit. We appreciate your comments about the need for updates and will consider them for future improvements. We’ll also look into adding c… Show more
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewGreat location. 200mtr to the beach & shops. Walking distance to every amenity.
Small thing. Deck not on the sunny side of the building but the beach and surf club are 4 minutes away.
Hi Ian Thank you for your feedback and we are glad you enjoyed your stay. We look forward to welcoming you again soon
Reviewed: 6 April 2024 · Stayed in April 2024
Verified reviewBig and accomodating Liked the secured parking
Mould in the roof and surrounds in the ensuite bathroom Very noisy with the traffic right on the corner and the two cockroaches we had in the kitchen suggest u need to pest control
Thank you Nola for your feedback. We are improving our service constantly and your review is valuable to us.
Reviewed: 2 January 2024 · Stayed in December 2023
Verified reviewThe property was in a great location and was lovely and clean.
No Air Conditioning.
Hi Gina We are glad you enjoyed your stay at Mainsail. Please note that the property is not advertised as having aircon.
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewReviewed: 13 November 2023 · Stayed in November 2023
Verified reviewReviewed: 20 October 2023 · Stayed in October 2023
Verified reviewReviewed: 19 October 2023 · Stayed in September 2023
Verified reviewReviewed: 8 October 2023 · Stayed in October 2023
Verified reviewClean and comfortable and central to everywhere i needed to go
No air conditioning
Thank you for your review Gregory :)
Reviewed: 30 September 2023 · Stayed in September 2023
Verified reviewGreat location Perfect size Comfortable
Nothing really
We apreciate that you have found time to leave us a feedback- Thank you :)
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewReviewed: 31 July 2023 · Stayed in July 2023
Verified reviewReviewed: 17 July 2023 · Stayed in July 2023
Verified reviewReviewed: 1 July 2023 · Stayed in June 2023
Verified reviewIt was close ,walking distance to the shops and ocean
The place had no aircon at all. Was a bit chilly
Reviewed: 19 May 2023 · Stayed in May 2023
Verified reviewlocation
no air conditioner ok winter would be needed summer
Reviewed: 11 May 2023 · Stayed in May 2023
Verified reviewNo air-con only fans but the weather was nice. Good location, walking distance to central Mooloolaba. No lift, only stairs. We had undercover parking on the premises. Nice big unit with a patio but not much of a view.
I wouldn't stay here again simply because of the check-in process which is a nightmare. After you've done the Booking.com stuff you then have to go through the property manager's process which was reminiscent of identity theft (it wasn't). Scanning and emailing back and forth, rules upon rules and all the stuff you can't do, then they tell you to have a good time - sorry....too late.
Thank you for your review. I have to presume that you are referring to our online checking process which you do not have to do, you can present your id at the office on collecting keys. We have also simplified our communication process so a lot less emails now. we have a very simple set of rules designed to ensure our properties are looked after. I understand that most people will always do the right things however we go through a few items with everyone.
Thank you for your review. I have to presume that you are referring to our online checking process which you do not have to do, you can present your id at the office on collecting keys. We have also simplified our communication process so … Show more
Reviewed: 5 May 2023 · Stayed in May 2023
Verified reviewLocation was awesome - apartment very roomy and comfortable and very clean
The garage location. The doors to enter the building extremely heavy and very hard to negotiate with luggage The pool was dirty and uninviting. Table was filthy
thank you for your review. we will contact the body corp with regards to the pool.
Reviewed: 25 April 2023 · Stayed in April 2023
Verified reviewReviewed: 3 April 2023 · Stayed in March 2023
Verified review