Reviews of Beachside 2 with Private Heated Plunge Pool
4 Helmet Street, 4877 Port Douglas, Australia

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was comfortable, clean and a good location in a quieter part of port Douglas. Loved the plunge pool and the beach close by. It had plenty of essential items eg shampoo, body wash, cling wrap, sugar, sauces etc etc. Staff and communication was also excellent 😊
The plunge pool could have done with a smaller second step to get in and out. Plug in kitchen sink wouldn’t stay down and the plug in the sink in the bathroom got stuck down and didn’t drain very well. An extra garbage bag would be a good idea as well.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLiked everything would definitely book there again
There was nothing to dislike
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewMost of it I loved. Bed was good, shower was good, pool was awesome, loved the concrete areas.
I would have liked blinds or curtains, so the sun wouldn’t come into the room so early.
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewHaving plunge pool in our private courtyard was great for relaxing after sightseeing 😉 & Bbq outside was also a bonus to enjoy the mild weather. 👍🏻 Good communication from owner meant easy access on arrival 🙏
Had great difficulty trying to get the electric induction hot plate to work consistently & no instructions to see how to fix... But we survived with Bbq instead 😉
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewNice location, huge space for relaxing and many things to do.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe decor was lovely. I was able to check in a little early which was so fantastic as I'd missed a nights sleep travelling. The owner responded quickly when we needed hand towel and the pool temperature checked. The location was perfect for us as we could walk to our families other accomodation. It is right near the beach The bathroom had a door. The plunge pool was such a bonus.
We didn't realise The accomodation was open plan sleeping with no bedrooms. When I booked for myself, my niece and her partner a 2 bedroom appt, we expected there to be actual bedrooms. whilst it was lovely decor it made it tricky as my niece and her partner were essentially sleeping next to the kitchen which meant I couldn't have breakfast or boil the kettle etc till quite a while later than I would have preferred. Getting changed was tricky, amongst other things. Thankfully we just looked on the funny side and it was only 3 nights.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewA short stroll to 4 mile Beach made this a great location. The tavern a few minutes walk away was great also. The plunge pool was an added bonus. The shuttle buses were an easy way to get into town.
Few things needed some attention. The kitchen basin plug didn't work so it was difficult to wash up. Some of the lights didn't work. Insufficient shelves for storage.
Thank you firstly for your stay with us and your review, regards phill
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe location
The images online were misleading. The property had a smell and was not clean. The utensils and dinnerware was out on the bench, not cupboards/storage in kitchen and used items left in the fridge. The plunge pool was not heater and the outdoor very claustrophobic with a rollaway bed out there. The property owner had no interest in rectifying or accommodating our requests
Please read the real reviews, before and after this guest,
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewOK.
It was advertised as a apartment, but it was a studio. Also, it was advertised with a heated pool, but the water was cold. I sent the owner a email and he said he would come and fix it but never showed up. We were very disappointed it was to cold to use.
It’s a heated pool to 29 degrees and I did test it when the guest asked and it was 28 degrees and it was in a period that the automatic heater was not on as it’s thermostat control via a timer, normally this time of year the water is around 18-20 degrees, I know it feels colder but it was as notified, the apartment has photos and it’s exactly like them
It’s a heated pool to 29 degrees and I did test it when the guest asked and it was 28 degrees and it was in a period that the automatic heater was not on as it’s thermostat control via a timer, normally this time of year the water is around… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe stoce did not work
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewIt was just a stone throw to the beach.
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe location is lovely since its close to the beach but there really isnt much more around, the bed was decently comfy
First of all the heated pool wasnt even actually heated as advertised! If your going to use the pool as main advertisement, first photos of the property then the pool should at least work. The heater connected to the pool was broken because i made sure all the plugs were connected as thats all i could do as the property manager said not to touch the settings on the pool, the entire weekend i was there the pool did not turn on or heat up even once, wee werent given any instructions or anything.not to mention so many handles, hooks, shower racks, and anything else that had been hung on the way INCLUDING THE SHOWER HEAD was literally falling off the wall as it hadnt even been secured properly which is a majot hazard especially for the shower head because its so loose it could fall off at any moment and hit someone in the head. The bedsheets didnt smell washed- they literally smelt of someone elses perfume and cologne, the couch isnt comfy at all you can barely sit on it if you weigh more than 50 kgs, its pathetic the way these people are advertising an absolute scam!
So much untruths that I would have to write an essay to explain the truth, but this 2 night accommodation cost this guest 280 less 34 to b.c less 100 set up costs less 10 for grocery items less 3 days of electricity and less 3 days linen hire, 18, so I estimate we made 80$, not complaining just showing the reality of supplying holiday accommodation however we do enjoy doing this as most guests appreciate our effort in bringing a good product at a competitive price, regards phill
So much untruths that I would have to write an essay to explain the truth, but this 2 night accommodation cost this guest 280 less 34 to b.c less 100 set up costs less 10 for grocery items less 3 days of electricity and less 3 days linen hi… Show more
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewBeach location was nice
Abuse/Threats about deformation and his lawyer from the Owner when addressing honest feedback and reporting the properties cleanliness, pest control issues, diseatful description and hygiene to bookings.com. No mutual agree was made. Unprofessional approach to rectifying issues. Ruining our stay.
I never had any discussion with this guest, weirdos
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewClose to the beach, and the pub, fish n chip shop round the corner.
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewProperty was extremely clean and had everything you could think you would need on a get away. Such a cute little unit!
Wouldn’t recommend if you need privacy with the people you’re staying with (no enclosed bedroom, studio style) I stayed with my daughter so it was fine for us.
Reviewed: 10 November 2024 · Stayed in October 2024
Verified reviewThe location is superb. The plunge pool was awesome.
Everything is concrete, which made me a little nervous with a 5 year old, but we managed. It is open plan with no doors. The second bedroom is more like a little nook. However, that suited our 5 yr old daughter to a tee so no complaints there.
Reviewed: 21 October 2024 · Stayed in October 2024
Verified reviewClean and fresh
Nothing
Thank you Caroline, so pleased you enjoyed your stay, regards phill
Reviewed: 4 October 2024 · Stayed in October 2024
Verified reviewThey provided all the bits we needed, including beach towels and even sunscreen. The interior was stunning and the location was ideal.
We didn’t realise that it wasn’t two separate bedrooms- perhaps we didn’t read closely.
So happy that you enjoyed your stay, thank you
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewVery cosy apartment close to the park for kids and close to beach.
My only fault would be the heated plunge pool was cold. The timer it has for pump and heater was not enough to heat the pool whatsoever other than that I would return
Thank you for staying with us, we appreciate your business, I tested the temperature just after you left and it was 29 degrees, I am monitoring this twice a week, to make they are working as they should, , but thank you, regards phill
Reviewed: 22 September 2024 · Stayed in September 2024
Verified review