7.9

Reviews of Beachside 4 with private heated plunge pool

4 Helmet Street, 4877 Port Douglas, Australia

  • Damien

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The unit was quite large and open with a nicely designed interior, which was nice and clean. Very close to the beach, park area, local pub and a lovely little Italian restaurant, all just a stones throw away. Would definitely recommend this property.

    The bed was a little uncomfortable.

    Property response:

    Thank you for staying with us , regards phill

    Beachside 4 with private heated plunge pool
    20 August 2025
  • Chris

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Close to beach and pub walking distance and private

    Noisy people in above apartment

    Property response:

    Accommodation must have been better than six because you wanted to come back after you arrived at your next accommodation, we try very hard to offer great accommodation at a reasonable price and sometimes it’s hard to please everyone but we keep on trying, regards phill

    Accommodation must have been better than six because you wanted to come back after you arrived at your next accommodation, we try very hard to offer great accommodation at a reasonable price and sometimes it’s hard to please everyone but we… Show more

    Beachside 4 with private heated plunge pool
    13 August 2025
  • Margaret

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review

    The location to the beach 100 mtrs Getting into town, phoned local bus & picked up from accommodation

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  • Jackie

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Having a replacement air conditioner unit installed, after 3 restless nights. Owner's response (to above problem) once he returned from being overseas (which explains communication challenges with his employed staff and a contracted tradesman, regarding them responding at times we were out & about) on his return.

    Poorly maintained Not very clean and no cleaning materials provided Had very little natural light Difficult to keep (only 1 set) towels dry Would have been nice to have a couple of portable chairs to take to the beach.

    Property response:

    Well I’m surprised, yes the air conditioner died and as soon as we realised the problem we replaced it immediately, not that this time of the year it was needed, there was no miscommunication as Jackie said to send around my staff and Jackie was not there when they arrived, I was there and they were so nice and insisted I had a cup of tea, I was there for at least 40 minutes, we chatted about lots of things and at no time did they mention any concerns regards cleanliness or anything else, if they did then I would have attended to there concerns, I apologised for there inconvenience and they accepted and were very nice, but now I get this , we continue to make affordable, different and great holiday destinations and understand that some guests are hard to please but we will keep trying

    Well I’m surprised, yes the air conditioner died and as soon as we realised the problem we replaced it immediately, not that this time of the year it was needed, there was no miscommunication as Jackie said to send around my staff and Jacki… Show more

    Beachside 4 with private heated plunge pool
    28 July 2025
  • Manilyn

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Place are spacious and very clean. Close to the beach and playground.

  • Olivia

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Lovely accommodation, nicely decorated in a great location. 4 mile beach right just a short walk away. Plunge pool was great!

    A sharp kitchen knife would be a helpful addition to the kitchen.

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  • Anonymous

    Reviewed: 30 May 2025 · Stayed in May 2025

    Verified review

    beautiful apartment and location

    The heated pool wasn’t hot and the bed moved around very easily was extremely annoying

    Property response:

    And u left the apartment filthy and it stunk, I’ve asked that you not be allowed to book again with us, one phone call could have explained that the pool is heated to only 30 degrees which is not hot but just over cold, it’s all explained to you when you booked if you took the time to read the information provided

    And u left the apartment filthy and it stunk, I’ve asked that you not be allowed to book again with us, one phone call could have explained that the pool is heated to only 30 degrees which is not hot but just over cold, it’s all explained t… Show more

    Beachside 4 with private heated plunge pool
    30 May 2025
  • Elizabeth

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review

    I liked the property as it was not in the Main Street felt secluded even though it wasn’t the only thing I would have done was make the plunge pool about two degrees warmer ! It backed onto a beach park with gate access and was opposite the Reef Tavern which was under renovation so wasn’t serving food but was still open for drinks!

    The private villa feel was 😊 nice

    Property response:

    Thank you Elizabeth, so pleased you enjoyed your stay, if ever you stay again just call me and I will adjust the temperature of the pool for you, regards phill

    Beachside 4 with private heated plunge pool
    19 March 2025
  • Michael

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review
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  • Vickie

    Reviewed: 16 December 2024 · Stayed in December 2024

    Verified review

    It was private and due to the solid concrete construction it was cool. Big thank you to Graham for all his help with making sure we were well taken care of.

    We found the heated plunge pool a little cold for our liking - but I’m sure there would be plenty of people who would love the cooler temperature in the hot climate.

    Property response:

    Thank you Vickie for your choice to stay with us, and your patience, best regards, phill

    Beachside 4 with private heated plunge pool
    17 December 2024
  • Harmonie

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review
  • Peter

    Reviewed: 6 October 2024 · Stayed in October 2024

    Verified review
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  • Kirsty

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review

    Everything. Such a great vibe from this apartment.

    Everything was great.

  • Debbie

    Reviewed: 17 September 2024 · Stayed in September 2024

    Verified review

    I like the layout of the unit and the location.

    A door on the toilet would be good as sound travels, the lounge only has one comfortable spot to sit, the bbq seems dangerous and probably needs replacing . The kitchen should be better stocked, a sharp knife, champagne glasses, more than three plates and replace the four aged cups. Also a hair dryer would be appreciated. The pipe on the outside of the bedroom wall needs to be blocked in as it’s incredibly noisy when upstairs shower, it was loud enough to wake us at 12.30am and we thought a water pipe burst somewhere.

    Property response:

    Thank you Debbie, I will take on board your comments to enhance our guests experience, I tested the barbecue and it’s working ok, it’s ok safety wise, but hopefully the funds are available soon to upgrade them, regards phill

    Beachside 4 with private heated plunge pool
    19 September 2024
  • Caterina

    Reviewed: 6 September 2024 · Stayed in September 2024

    Verified review
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  • Daniel

    Reviewed: 28 August 2024 · Stayed in August 2024

    Verified review

    The beach feel and how open the unit was

    Painted sinks and tiles in shower, extension lead into the lounge room to run pool looks like electrical fires have previously happened etc lots of dust building up in the main room on the picture front above the bed head and under bed and clothes racking etc, lounge wasn’t comfortable, wifi didn’t work the last 2 days seemed to be ppl connecting to ours through the stay and slowing the tv while watching movies, louvers some didn’t open and some were broken and some were completely missing and haven’t been replaced etc..

    Property response:

    I just wished we could give reviews on our guests, to warn other hosts, the dust on the paintings was clarified as not good enough, the pool switch shorted out and until a electrical man can come and install a new switch we had to use an extension lead, louvres that don’t open are to comply with pool regulations, if I received a message about the wifi then I could have rebooted the system, so I was not aware of this but in 5 other apartments that were full no one else said anything, so in summary, yes agreed the dust on the painting over the bed was not good enough, now cleaned, but as I said, the guest left the apartment filthy, I normally take 1-2 hours to clean and set up , after this guest it took me 3.5 hours, cleaning urine over the toilet and on the floor to having to wash walls in the bathroom and washing his dish’s, please don’t come back, I like fair constructive feedback but one item and to leave the apartment like that is not fair, regards phill

    I just wished we could give reviews on our guests, to warn other hosts, the dust on the paintings was clarified as not good enough, the pool switch shorted out and until a electrical man can come and install a new switch we had to use an ex… Show more

    Beachside 4 with private heated plunge pool
    29 August 2024
  • Leonie

    Reviewed: 23 August 2024 · Stayed in August 2024

    Verified review
  • Dmitry

    Reviewed: 19 August 2024 · Stayed in August 2024

    Verified review

    Very spacious, 1 minute away from the beach, little heated pool (for two people); plenty of mineral water on arrival

    The mattress is extremely soft and badly needs an upgrade; no hairdryer; noisy in the morning; hard to cook in the kitchen (a small kitchenette, but there is a bbq); the shower has a leak; table chairs are very uncomfortable

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  • Terri-louise

    Reviewed: 19 August 2024 · Stayed in July 2024

    Verified review

    This was a beautiful and relaxing place to stay, walking distance to the beach, and a gorgeous Italian restaurant!

  • Warren

    Reviewed: 1 August 2024 · Stayed in July 2024

    Verified review

    The interior was spacious and very tastefully decorated . The furnishings and additional extras were appreciated and the plunge pool perfect.

  • Jacob

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review
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  • Dwyer

    Reviewed: 22 July 2024 · Stayed in July 2024

    Verified review

    This unit was clean and well set out. It was private and relaxing. It was so close to the beach and across the road from a pub. Phil, the owner, was brilliant to deal with and he clearly wanted us to enjoy our stay.

  • Sapsford

    Reviewed: 22 July 2024 · Stayed in June 2024

    Verified review
  • John

    Reviewed: 8 July 2024 · Stayed in June 2024

    Verified review

    Location

    Furniture and lack of outdoor space

    Property response:

    I like it when we get constructive criticism, I refer future guests to look at all the photos before booking, but 5 for facilities and 5 for staff, it’s clearly advertised as an apartment and not as a room in a resort, we have no staff and we like to not anoy our guests and we give a phone number to contact if any concerns, regards phill

    I like it when we get constructive criticism, I refer future guests to look at all the photos before booking, but 5 for facilities and 5 for staff, it’s clearly advertised as an apartment and not as a room in a resort, we have no staff and … Show more

    Beachside 4 with private heated plunge pool
    8 July 2024
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