2 Helmet Street, 4877 Port Douglas, Australia
#118 of 243 hotels in Port Douglas
Guests' ChoiceBased on 49 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.6
Facilities
9.0
Staff
9.2
Value for money
8.8
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 19 July 2025
Rogers
AustraliaThe property would have once been phenomenal, but it is getting run down. A few recommendations for fixing to bring it up to shape. the door to the toilet off the kitchen (it hits the floor and only partially opens) outdoor lights, non work except those over the outdoor table. Kitchen lights, only one works. both up stairs toilets cisterns leak the floor waste in the ensuite upstairs is broken off The soap holders are loose the drawers in the kitchen are very hard to open The tv upstairs remote is badly corroded so you have to press the buttons on the tv, water leaks evident in hallway Air con Remotes falling off walls. Fan remote only partially works in main bedroom Outside real front gate, requires new gate glass had dropped to the ground, and garden is heavily overgrown. These fixes will help bring the place back up to its former glory. Overall, we were still very happy, the kids loved the pool and we loved the walks on the beach and the space,
The property was in a great location, it was spacious and easily accessible.
Stayed in July 2025
Reviewed: 29 June 2025
Maggie
AustraliaThere was a broken toilet seat and the TV streaming wasn’t working, but Phill was quick to attend to these issues
Great location close to the beach and a playground in the park next door
Stayed in June 2025
Reviewed: 6 May 2025
Sarah
AustraliaVery spacious, great for families to unwind and relax. It’s close to everything you need.
Stayed in May 2025
Reviewed: 14 April 2025
Lynnette
AustraliaI found that the two doors to the toilet were hard to open and that yhe toilet seat was broken. Other than that evrything was fantastic.
Stayed in April 2025
Reviewed: 3 January 2025
Maree
AustraliaNothing. Could not fault this property or the hosts at all
Everything! We had all we could possibly need and felt very comfortable and at home here.
Stayed in January 2025
Reviewed: 28 December 2024
Melissa
AustraliaThe code for the gate was either incorrect or door broken , we found a way to get it open, however no answer from owners when we called.
Beautiful location, plenty of room
Stayed in December 2024
Reviewed: 14 November 2024
Donna
AustraliaThe cockroaches, which I realise are a tropical hazard
Property was spacious private and had everything we needed , the pool was very welcome. It was lovely to be so close to the beach.
Stayed in November 2024
Reviewed: 25 October 2024
Yasmin
AustraliaPool noodle flakes in the pool
The space and style
Stayed in October 2024
Reviewed: 18 October 2024
Kate
AustraliaNothing
Everything was spectacular
Stayed in October 2024
Reviewed: 29 September 2024
Daisuke
JapanIt's beatiful room.
Stayed in August 2024
Reviewed: 17 July 2024
Rosanna
AustraliaThe house was wonderful for a family with teenagers, plenty of room for meal prep and space to stretch out. The location was fantastic with direct access to 4 mile beach.
Stayed in July 2024
Reviewed: 12 June 2024
Bree
AustraliaIf anything the property could use some upgrades, the kitchen draws were quite difficult to pull in/ out. This didn’t effect our stay in anyway but you can tell they’ve aged a bit.
We loved the location, the patio area was amazing and perfect for a bbq dinner for the 7 of us.
Stayed in June 2024
Reviewed: 3 June 2024
Kyeisha
AustraliaNot all beds were made up.
Amazing property! Great location. Exceeded expectations
Stayed in June 2024
Reviewed: 2 April 2024
Darcy
AustraliaLittle bit messy but oh well
-The pricing -The area -the house
Stayed in April 2024
Reviewed: 12 January 2024
Shelly
AustraliaThe wifi was poor and slow. The BBQ lighter switch is broken so we had to use a lighter which flamed up as it connected to the gas. Could have caused burn injury. A privacy door to the main ensuite would have suited us better.
The house was amazing. Lots of room and areas to relax. The kids loved the lap pool.
Stayed in January 2024
Reviewed: 25 October 2023
Riley
AustraliaLocation was amazing. Quiet and only 5-10mins from main street of Port Douglas.
Stayed in October 2023
Reviewed: 13 June 2023
Lionel
Australiathe cleaning
The size the location the extra bathrooms
Stayed in June 2023
Reviewed: 31 May 2023
Lucia
AustraliaDefinitely a must stay for large groups, Phil is the perfect host, it was so nice to meet you Phil. A beautiful home away from home. Perfect location. Kitchen's has everything you'll need to cook for a large family. Every bedroom has own ensuite. Perfect for large groups or family, big enough that your not in each other's hair. We had a group of 6 (family), yet we didnt even need to use kitchen and lounge upstairs. As well as 2 extra toilets. We are definitely coming back next year. Thank you so much Phil for allowing us into your home. See you soon
Stayed in May 2023
Reviewed: 27 January 2023
Patrick
AustraliaCould do with a little bit of minor maintenance. If you don't have your own transport its a little easy from the centre of town.
Very large home with two kitchens, 3 bathrooms and a massive living area. The pool was so much fun and great having it all to ourselves. Close to a park and a beautiful beach.
Stayed in January 2023
Reviewed: 14 January 2023
Rachel
Australianothing
The property was spacious, well equipped and there is an enormous amount of space for couples, friends or families. The pool was huge and the perfect temperature and had shade and sun. the house was also close to the beach and amenities and well equiped the owner was super flexible and helpful and responded to any requests straight away which we really appreciated A great holiday experience and great value
Stayed in January 2023
Reviewed: 13 January 2023
Andy
United Kingdomthat we didn’t own it ourselves (haha)
it’s was stunning. perfect location. Phil the owner was very helpful and Sophie his helper was too. can’t thank them enough. it was huge, well laid out and had everything we needed.
Stayed in December 2022
Reviewed: 14 November 2022
Nicola
AustraliaSpacious and a great layout!
Stayed in November 2022
Reviewed: 5 September 2022
Chad
Australiacan be a bit loud with the pub across the road.
the pool was amazing for the kids. phill the owner was very accomodating as well.
Stayed in September 2022
Reviewed: 16 August 2025
Janine
AustraliaWe had planned a bbq but then had to cook inside as the bbq wasn’t clean and the ignition switch was broken. Very difficult to cook all the meat with the cookware available. Only 2 days of coffee supplies. We’d stayed 4 nights so really should be 4 days of coffee supplies. Especially considering the price we’d paid for the 4 nights! One of the doors couldn’t be used. As we had valuables with us we needed it secure so he locked it for us while we were out. Other doors were sticking.
Very spacious with plenty of space for 6 of us.
Stayed in May 2025
Showing 1 – 25
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