Reviews of Beachside Villa with Private lap pool
2 Helmet Street, 4877 Port Douglas, Australia

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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in May 2025
Verified reviewVery spacious with plenty of space for 6 of us.
We had planned a bbq but then had to cook inside as the bbq wasn’t clean and the ignition switch was broken. Very difficult to cook all the meat with the cookware available. Only 2 days of coffee supplies. We’d stayed 4 nights so really should be 4 days of coffee supplies. Especially considering the price we’d paid for the 4 nights! One of the doors couldn’t be used. As we had valuables with us we needed it secure so he locked it for us while we were out. Other doors were sticking.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewEntry/ Exit could be better. Could have done with more linen
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe property was in a great location, it was spacious and easily accessible.
The property would have once been phenomenal, but it is getting run down. A few recommendations for fixing to bring it up to shape. the door to the toilet off the kitchen (it hits the floor and only partially opens) outdoor lights, non work except those over the outdoor table. Kitchen lights, only one works. both up stairs toilets cisterns leak the floor waste in the ensuite upstairs is broken off The soap holders are loose the drawers in the kitchen are very hard to open The tv upstairs remote is badly corroded so you have to press the buttons on the tv, water leaks evident in hallway Air con Remotes falling off walls. Fan remote only partially works in main bedroom Outside real front gate, requires new gate glass had dropped to the ground, and garden is heavily overgrown. These fixes will help bring the place back up to its former glory. Overall, we were still very happy, the kids loved the pool and we loved the walks on the beach and the space,
So glad you loved your stay and thank you for your comments
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewGreat location close to the beach and a playground in the park next door
There was a broken toilet seat and the TV streaming wasn’t working, but Phill was quick to attend to these issues
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewVery spacious, great for families to unwind and relax. It’s close to everything you need.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewI found that the two doors to the toilet were hard to open and that yhe toilet seat was broken. Other than that evrything was fantastic.
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewEverything! We had all we could possibly need and felt very comfortable and at home here.
Nothing. Could not fault this property or the hosts at all
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewBeautiful location, plenty of room
The code for the gate was either incorrect or door broken , we found a way to get it open, however no answer from owners when we called.
Reviewed: 14 November 2024 · Stayed in November 2024
Verified reviewProperty was spacious private and had everything we needed , the pool was very welcome. It was lovely to be so close to the beach.
The cockroaches, which I realise are a tropical hazard
Thank you for staying with us and pleased you enjoyed your stay, cockroaches, I have never seen one in 8 years except a dead one after we treated using a pest control company, I have been personally cleaning since my helper retired and never any cockroaches, did you go around in the dark with a torch in the gardens, if ever you see any please advise me immediately then I will deal with it, regards phill
Thank you for staying with us and pleased you enjoyed your stay, cockroaches, I have never seen one in 8 years except a dead one after we treated using a pest control company, I have been personally cleaning since my helper retired and neve… Show more
Reviewed: 12 November 2024 · Stayed in October 2024
Verified reviewFantastic location for our outrigger event, less than 10mins drive to town and caters for large groups
Our checkin msg indicates that guests will only be supplied with enough toiletries; coffee etc to last 2 days even though we had booked for 3 and Only 1 dishwasher tablet was given- that’s the only thing that put a dampener before you walk in the door. But we loved our stay
Reviewed: 25 October 2024 · Stayed in October 2024
Verified reviewThe space and style
Pool noodle flakes in the pool
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewEverything was spectacular
Nothing
Reviewed: 29 September 2024 · Stayed in August 2024
Verified reviewIt's beatiful room.
Thank you, so happy you enjoyed the experience
Reviewed: 1 September 2024 · Stayed in July 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 July 2024 · Stayed in July 2024
Verified reviewThe house was wonderful for a family with teenagers, plenty of room for meal prep and space to stretch out. The location was fantastic with direct access to 4 mile beach.
Reviewed: 12 June 2024 · Stayed in June 2024
Verified reviewWe loved the location, the patio area was amazing and perfect for a bbq dinner for the 7 of us.
If anything the property could use some upgrades, the kitchen draws were quite difficult to pull in/ out. This didn’t effect our stay in anyway but you can tell they’ve aged a bit.
Thank you for your comments, we will attend to this asap, so pleased you enjoyed our villa, regard’s phill
Reviewed: 3 June 2024 · Stayed in June 2024
Verified reviewAmazing property! Great location. Exceeded expectations
Not all beds were made up.
Thank you for your review but we asked you what beds you wanted for the guests you paid for but never responded and you had more guests stay over than you paid for, but thank you for leaving the villa in good condition , regards phill
Reviewed: 13 May 2024 · Stayed in April 2024
Verified reviewReviewed: 9 May 2024 · Stayed in May 2024
Verified reviewThe place was very clean and everything was supplied for self contained living.
The beds were too small for adults and the linen was not good.
The beds are exactly as advertised, queen size beds plus all linen is supplied by a professional linen company, very hard to please some guests if they don’t read the information provided before they book, but we continue on trying to, regards phill
The beds are exactly as advertised, queen size beds plus all linen is supplied by a professional linen company, very hard to please some guests if they don’t read the information provided before they book, but we continue on trying to, rega… Show more
Reviewed: 2 April 2024 · Stayed in April 2024
Verified review-The pricing -The area -the house
Little bit messy but oh well