Shower over spa bath difficult for over 60s

Great location, room had partial ocean view even though not advertised, pool area amazing, great restaurant downstairs

Stayed in August 2025

The ensuite shower is a little bit difficult for elderly people to get into

We have stayed at this hotel several times, and love the location, friendly staff and great facilities

Stayed in August 2025

Location

Stayed in August 2025

The apartment was very tired. Needs an update

The perfect location and the views

Stayed in August 2025

The bulb over the stove wasn't working (facility notified). The batteries on the key card access ran out which was a bit concerning, especially if it occurred when reception was closed for the day, however they fixed it immediately.

The location, right by the water, the boardwalk around the bays and very close to the local shops, is fabulous. We used the spa pool every evening and enjoyed that. The room was an 'ocean view' option and the view was beautiful. The two bedroom apartment was spacious and well equipped for our 7 night stay.

Stayed in August 2025

Terrible Bed

Very convenient

Stayed in August 2025

The parking spots are very tight to get into and out. Minor problem.

Fantastic sea views. Spacious living area. Rooftop area with spa.

Stayed in July 2025

Didn’t like that our bedroom windows backed onto the hallways through the hotel so the sensor light was on all night which made the room very bright

Close to the beach and restaurants. Room was spacious and clean.

Stayed in July 2025

Nothing

Great Location. Could walk everywhere

Stayed in July 2025

I didn't like the tv situation what is the point of foxtel and netflix if you don't have any internet to use . The bed was to hard and it was weird using a doona without a cover , the spare blanket had hairs on it aswell are they even cleaned ? The couch looked like it had a cum stain on the middle sitting cushion

I liked the apartment the bath in the bathroom I really enjoyed , good kitchen and good space

Stayed in July 2025

The pool and the comfy 1 bedroom apartment in the boardwalk building. Our apartment was so tastefully decorated. Sunsets were brain from our balcony. Loved the pool.

Stayed in July 2025

Location, view and pool

Stayed in July 2025

Main room bed needs to be renewed, it's getting old & tired. Note to older folks: You may find the big step up into shower/bath found in some rooms difficult. Ask about this if you have mobility issues.

I have stayed at this property multiple times. Have loved it each time. New pool Reno's look fabulous ! Location is great. Views from #113 are perfect. Staff are lovely people.

Stayed in June 2025

No wifi and lights flashing in the lounge

King size bed

Stayed in May 2025

the furnishings are fairly dated and quite tired but they do the job. the couch especially was not very comfortable. a cupboard on the rooftop to protect our robe/towel from the rain while we are relaxing in the spa would be a great addition.

friendly staff at check-in and check-out and when we were coming and going via the front entrance. the bedroom has a very small window and is away from the beachfront which made for a cooler, darker and quieter sleep. brilliant beachside walking track outside the rear entrance - walk left to head towards Shelley Beach or right to head towards Golden Beach (both are 5km return walks). restaurants, takeaways, sunday market and shopping all at the doorstep. the highlight of our stay was our own personal rooftop spa accessed by a spiral staircase - absolutely amazing, despite that we put it in standby for an entire day and it took time to warm up again ¯\_(ツ)_/¯.

Stayed in May 2025

Do not wait until check in to inform the guest that there are renovations occurring in the adjacent unit. Provide a map showing guests how they can access Reception from units near the beach side.

Location was great for beach, cafes etc. All one had to do was walk out the back gate. Car parking was easily accessible via the lift.

Stayed in April 2025

Room was dated could do with a freshen up

Centrally located

Stayed in May 2025

One shared bathroom for 2 rooms

Location

Stayed in May 2025

The apartment was in need of refurbishment. The kitchen and bathroom in particular. The advertised dishwasher was non existent. The step in bath and shower was extremely dangerous for older people. The balcony furniture was old and faded.

The location was great: close to many restaurants and the local shops and only across the road from the waterfront. The pool and spas were excellent. The bed was comfortable.

Stayed in April 2025

Step up into the bath/shower

Location and jacuzzi

Stayed in May 2025

n/a

Big Swimming pool, conveniently located near the beach and restaurants. Beautiful sea view!

Stayed in April 2025

The shower joint leaked unto the roof which then drenched my wife whilst being wet from the arm. Housemaid was told with maintenance promised. Three days later and contacting reception the shower arm was totally replaced in five minutes. No daily contact with house staff to replace tea coffe etc. bought our own. Light flickers in lounge — had to watch tv. Shame but the man said all the taps etc are due to be replaced. Sooner than that. Old gear hanging in there.

Great position and very clean with minimum noise. Had all kitchen aids with suitable crockery. In all a good four nights. The pool was excellent and parking was good as well.

Stayed in April 2025

Our internet barely worked and that is the only criticism. Everything else was perfect but we couldn’t get the wifi and subsequently the casting (chrome cast) to work the whole time. It meant we made time for each other in different ways but still we would’ve liked to watch a movie at night time. I could t recommend the property higher enough however. Thank you so much

Stayed in April 2025

Access to the shower was awful. We are in our 70’s and had to climb up two levels then down into a deep bath to shower! We were given a antislip mat. Late in the day once we were unpacked and weary from travelling a man called to give us a more suitable room. But we were way too exhausted.

The pool access door was close by but unfortunately blocked off, due to recent renovations?. Yet the pool area was completely finished with landscaping and others were using the pool. We never ended up using pool as we couldn’t find an access point that was open.

Stayed in April 2025