Reviews of Carrum Downs Motel 3.5 stars
1165 Frankston-Dandenong Road, 3201 Carrum Downs, Australia

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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLiked the serenity
Ants in my room, room not cleaned on our two night stay
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe room was cosy, Also stays warm at night without the use of any heating.
The milk.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe stay was relaxing The spa was exceptional
Check out time
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe room had a lot of space, and the facilities were great. I especially liked having a sofa in the room.
Not enough hot water for my shower, otherwise would have given 10 stars.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewI liked the location of the place, it was easy to find and was easy to book, also liked the fact that it had a spa
Didn't like the fact that maintenance worker had woken us up early in the morning and the next day we were woken before 7am to dogs barking and whinging then had dogs barking all day whilst trying to relax on holiday, we also asked for cleaning to be done on each day, the first dsy nothing was done and didnt even get clean towels until we went to ask, the second day the bed was made and that was it. Was not impressed considering it was meant to be pet free, then I had spoken to staff as we decide leave later that day as was told we were not eligible for a refund of any sort because it was too late
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe milk that was at the room was off. There was no room in the bathroom The beds were uncomfortable and you charged more for the room than was quoted
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThere is a small yard behind the pool to walk your dog.
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewUnderestimated this hotel. Very comfortable, warm, spacious, good hot water, good facilities. Beds were comfortable.
Needed extra blankets as it was quite cool overnight and only 1 extra blanket for 2 beds.
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in April 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewNice neat tidy room
Great location
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewmissing a couple of amenities: No facial tissues, No items to wash dishes
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewComfortable Bed.
Door in shower was loose.
Reviewed: 24 May 2025 · Stayed in March 2025
Verified reviewLocation and pool
Reviewed: 22 May 2025 · Stayed in February 2025
Verified reviewI stay here quiet often and every time feel so welcomed by all the staff. They always go above and beyond. Definitely recommend for anyone looking for somewhere to stay in the area.
Reviewed: 20 May 2025 · Stayed in March 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewLocation excellent environment beautiful gardens everything provided Our room was so cosy sound proof excellent entertainment unit excellent accommodation
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewNeat tidy and well maintained
Nothing