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Reviews of Champelli Palms Apartments 3.5 stars

12 Whiting Street, 4215 Gold Coast, Australia

#356 of 1,067 Holiday rentals in Gold Coast

Guests' Choice

Review score

Based on 146 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 5 February 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 11 nights

    Loved the pool and surroundings

    Stayed in February 2025

  • Reviewed: 11 January 2025

    9.0
    Spacious and convenient
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Na

    Spacious and convenient

    Stayed in December 2024

  • Reviewed: 28 December 2024

    7.0
    Nice size but needs a big clean and paint & repair job
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Very outdated and not very clean. Aircon in 2nd room not working and you could feel the heat in that room even at night with ceiling fan on. Room walls and carpets were dirty. Only 2 toilet rolls, all the beds were rock hard so we barely slept at all. Only a sheet on main bed with no blanket or spare bedding. Not enough dustbin bags provided to get rid of your rubbish, 3rd floor with no lift was a pain! Only 1 small soap in bathroom so we had to buy more for our stay. Cutting knives are blunt and useless. Lounge recliners were broken and double chairs came apart. Overall it looks like there’s no actual cleaners that come in when people leave so you probably rely on how much the previous person cleaned the place.

    It was great to have a laundry and full kitchen and ensuite. Free parking also a big bonus and close to everything. Murray was very friendly & helpful and we enjoyed the pool & spa and the barbecue was clean

    Stayed in December 2024

  • Reviewed: 27 December 2024

    7.0
    Nice holiday accommodation
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    I like everything about this apartment. The rent is quite affordable in Gold Coast city. I like most about this place is it's security. Respect, quietness.and friendly staff.

    Stayed in December 2024

  • Reviewed: 20 December 2024

    7.0
    It was basic, practical and clean.
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    This is a very basic apartment. For example, there was no lamp or side table in the 2nd bedroom, no bins in the bathrooms, only blankets and sheets as bedding, no spare bedding, no tea or coffee etc provided (not even one teabag). It was advertised as air conditioned, but only has one unit in the lounge area. It was advertised as having Foxtel, but there was none. Only free to air TV available, and not a smart TV, so couldn't Chromecast, or log in to any paid providers. I had to ask for a tea towel as there was not one provided. The kitchen is stocked, but is as minimal as it could be (e.g. - One wine glass only) You are expected to put your rubbish in the main bin, but no spare bin liners are provided. In short, it is a practical apartment, but none of the comforts I would expect from a Gold Coast holiday let. It is in need of a refurbishment, when this is done, it would be much better. Other apartments in the complex must have been refurbished, judging by the pictures on the website, just not the one I stayed in!

    The apartment was clean and had all the basics. The pool was lovely, and well maintained. Murray is very friendly and helpful.

    Stayed in December 2024

  • Reviewed: 11 December 2024

    8.0
    Needs some love but spacious and safe.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    The place is very run down and needs some love put into it. When we first walked into the apartment there was flakes of ceiling on the floor and a dirty towel. Holes in walls, missing skirting boards in kitchen, the oven dials had all worn away so had no idea of settings or temperatures. Minimal kitchen utensils and pans, had to buy our own to cook spaghetti. The air-conditioning in the kids room wasn't working and we were on the top floor so it was pretty uncomfortable in there with just a fan, spoke to the host he said it would cost too much to repair which is the general gist of the complex. Venetian blinds only on the windows so the sunlight coming in at 4-5in the morning is like having a flashlight shone in your face, we purchased eye masks to help, but don't expect to be able to sleep in. There is no elevator, be warned. Master bed was rock hard, I ended up sleeping on a thin single kids mattress we found in a wardrobe on the floor the entire stay as I just couldn't sleep on it. We were also missing a blanket from one of the beds, only a thin sheet so purchased our own to use.

    Location was great and the host was very friendly and helpful. The 2brd apartment was spacious, had its own laundry (washer andd dryer) which was a godsend. The ensuite was great size too. Pool is clean and inviting. TV could sign into Netflix (internet was pretty slow though). Previous guest had stolen the HDMI cable and extension cord for the TV/DVD, Murray the host went and bought new ones for us the next day which was great. It was run-down but for our budget in that area it was still good value. Plenty of places to eat in walking distance, servo across the street came in handy too.

    Stayed in December 2024

  • Reviewed: 30 June 2024

    9.0
    I enjoy the stay quite and clean add to that location is great near shops and bus stop
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 14 nights
    • Submitted via mobile

    Doesn’t have lift

    Great location and clean. Staff are wonderful and friendly

    Stayed in June 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    I noticed the people who live there are extremely rude! The dog barking across from our room all the time.. The wet dog smell when walking up the stairs. Dog hair everywhere on the stairs. Aircons not working in the rooms. Bad wifi service. The pool and spa looked dirty and smelled funny On the oven, there is no picture of the settings. It took me 40 minutes to get the right setting to cook. Alot of cracks in the roof and walls Not suitable for a family with disability children

    I loved how close it is to everything. Especially walking down to the beach and parks. Heaps of restaurants in walking distance

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    it was good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 12 nights

    better wifi connection needed.

    friendly staffs. Clean, easy to get around.

    Stayed in February 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    The oven didn't work, the hot and cold taps were switched in the ensuite so I scolded myself on first shower.

    The location, manager and pool was great, as was water pressure and air-conditioning.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Fantastic location, room was.large and spacious. Great value for money
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Everything was great

    The location was fantastic. Murray was awesome., carparking was great. Having a full kitchen and.laundry was awesome

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Fab I will be back
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Bit dated

    Pool & location

    Stayed in February 2024

  • Reviewed: 20 January 2024

    9.0
    Thoroughly enjoyed it
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Stairs but I didn’t think about stairs when booking, otherwise would have checked for lower floor

    I liked that they had washing powder there for you and hand wash in the kitchen as well as the dishwasher products. Friendly owner.

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    It was perfect for what we needed for the family and a 2 weeks stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 12 nights
    • Submitted via mobile

    Central to Southport Australia fair and Harbour Town with Charis seafood in between. Broadwater is not really a swimming beach as it is more a mooring place and fishing, but enough to get the kids wet while having a bbq by the park. 🙏

    Stayed in November 2023

  • Reviewed: 12 January 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 14 nights
    • Submitted via mobile

    Not enough kitchen utensils

    All facilities were good and clean great pool close to water and restaurants room was a very good size and facilities in the room good plus the water pressure in the shower was great Overall a good family holiday totally recommend

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The wifi was patchy at best, very slow when it was working, ended up using mobile data for most of the stay

    Murray was very helpful when locating a Chopping board for the kitchen. The Sea view from our balcony was a bonus!

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Uncomfortable poor quality mattress.

    Pool. Spa. Toilet by spa. Manager super friendly, kind & helpful. Went above and beyond.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    9.0
    Thanks alot for everything 🙏
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Needs some plumbing services

    It is in very good location close to everywhere And very good service. And very quiet.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Great stay, apartment was an older but well kept and clean. The manager was very helpful and went above and beyond to make sure we’re happy. Heated pool was a bonus!!

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Loved every minute of our stay.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The wifi was rather erratic at times

    I loved how spacious our apartment was.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    9.0
    Loved the location shame that even with doors shut we were still plagues with cigarette smoke
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Constant cigarette smoke was very off putting

    Lovely location

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    we had a very comfortable stay
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights

    nothing

    it was clean.

    Stayed in September 2023

  • Reviewed: 18 October 2023

    8.0
    Comfortable stay, great location and value.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 27 nights
    • Submitted via mobile

    The apartment was “clean” but when you travel with a one year old you get down on their level and really see that the apartment was not actually clean. The vents are full of dust and grime. The floors grout is black when once was light grey. The fans are full of dust and the sliding doors as well. I think we left the place cleaner than when we arrived. If you can’t do stairs ask for lower level apartment.

    The location is great. Short stroll to everything you need and the beach. Murray was very welcoming and helpful. The pool is clean and open til late which is nice. It’s a comfortable stay for adults with or without older children.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    No big deal, but needed body wash, shampoo, washing powder. We thought it was supplied and ended up going without for the first couple days. There was one little bar of soap supplied. Dont believe it is stated anywhere, but maybe i missed it.

    Considering the minimal cost to stay for seven nights, my expectations were not very high. However, i was very suprised and impressed with our apartment and the service we received . I would stay there again. Bedrooms good size, kitchen nice and big with everything we needed, had an ensuite. It was tidy. Close to eating places. Warren was very nice and hospitable.

    Stayed in September 2023

Showing 1 – 25

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