8.3

Reviews of Champelli Palms Apartments 3.5 stars

12 Whiting Street, 4215 Gold Coast, Australia

  • Raine

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Manager was really helpful when we asked for anything they helped immediately . Pool and hot spa were very nice. Secure parking was available.

    The beds were not very comfortable and the bathroom was a wet room which smelted most of the time. There were not many pots and pans in the kitchen

  • Malakai

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Crystal-ann

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
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  • Kristina

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Very close to everything Has so much room/space Everything we need

    Could not fault it.

  • Christion

    Reviewed: 3 July 2025 · Stayed in April 2025

    Verified review

    Ok location

    The manager knocked on our door at 9am to remind us that check out is at 10am. We already knew that but to knock on the door to notify us was a bit awkward.

  • Tuncel

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
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  • Shakti

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    Clean and comfortable..great value for money

  • Claire

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review

    Loved the pool and surroundings

  • Samim

    Reviewed: 30 January 2025 · Stayed in January 2025

    Verified review
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  • James

    Reviewed: 11 January 2025 · Stayed in December 2024

    Verified review

    Spacious and convenient

    Na

  • Yaqhoobi

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review
  • Kelsey

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review

    Great little appartments, spacious for a family holiday. Close to great restaurant and close to surfers paradise.

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  • Michelle

    Reviewed: 28 December 2024 · Stayed in December 2024

    Verified review

    It was great to have a laundry and full kitchen and ensuite. Free parking also a big bonus and close to everything. Murray was very friendly & helpful and we enjoyed the pool & spa and the barbecue was clean

    Very outdated and not very clean. Aircon in 2nd room not working and you could feel the heat in that room even at night with ceiling fan on. Room walls and carpets were dirty. Only 2 toilet rolls, all the beds were rock hard so we barely slept at all. Only a sheet on main bed with no blanket or spare bedding. Not enough dustbin bags provided to get rid of your rubbish, 3rd floor with no lift was a pain! Only 1 small soap in bathroom so we had to buy more for our stay. Cutting knives are blunt and useless. Lounge recliners were broken and double chairs came apart. Overall it looks like there’s no actual cleaners that come in when people leave so you probably rely on how much the previous person cleaned the place.

  • Dau

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review

    I like everything about this apartment. The rent is quite affordable in Gold Coast city. I like most about this place is it's security. Respect, quietness.and friendly staff.

    Nothing

  • Diana

    Reviewed: 20 December 2024 · Stayed in December 2024

    Verified review

    The apartment was clean and had all the basics. The pool was lovely, and well maintained. Murray is very friendly and helpful.

    This is a very basic apartment. For example, there was no lamp or side table in the 2nd bedroom, no bins in the bathrooms, only blankets and sheets as bedding, no spare bedding, no tea or coffee etc provided (not even one teabag). It was advertised as air conditioned, but only has one unit in the lounge area. It was advertised as having Foxtel, but there was none. Only free to air TV available, and not a smart TV, so couldn't Chromecast, or log in to any paid providers. I had to ask for a tea towel as there was not one provided. The kitchen is stocked, but is as minimal as it could be (e.g. - One wine glass only) You are expected to put your rubbish in the main bin, but no spare bin liners are provided. In short, it is a practical apartment, but none of the comforts I would expect from a Gold Coast holiday let. It is in need of a refurbishment, when this is done, it would be much better. Other apartments in the complex must have been refurbished, judging by the pictures on the website, just not the one I stayed in!

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  • Tracy

    Reviewed: 11 December 2024 · Stayed in December 2024

    Verified review

    Location was great and the host was very friendly and helpful. The 2brd apartment was spacious, had its own laundry (washer andd dryer) which was a godsend. The ensuite was great size too. Pool is clean and inviting. TV could sign into Netflix (internet was pretty slow though). Previous guest had stolen the HDMI cable and extension cord for the TV/DVD, Murray the host went and bought new ones for us the next day which was great. It was run-down but for our budget in that area it was still good value. Plenty of places to eat in walking distance, servo across the street came in handy too.

    The place is very run down and needs some love put into it. When we first walked into the apartment there was flakes of ceiling on the floor and a dirty towel. Holes in walls, missing skirting boards in kitchen, the oven dials had all worn away so had no idea of settings or temperatures. Minimal kitchen utensils and pans, had to buy our own to cook spaghetti. The air-conditioning in the kids room wasn't working and we were on the top floor so it was pretty uncomfortable in there with just a fan, spoke to the host he said it would cost too much to repair which is the general gist of the complex. Venetian blinds only on the windows so the sunlight coming in at 4-5in the morning is like having a flashlight shone in your face, we purchased eye masks to help, but don't expect to be able to sleep in. There is no elevator, be warned. Master bed was rock hard, I ended up sleeping on a thin single kids mattress we found in a wardrobe on the floor the entire stay as I just couldn't sleep on it. We were also missing a blanket from one of the beds, only a thin sheet so purchased our own to use.

  • Thomas

    Reviewed: 17 November 2024 · Stayed in November 2024

    Verified review

    The space inside the apartment and the surrounding garden is luxurious indeed.

    We loved everything.

  • Sherie

    Reviewed: 2 November 2024 · Stayed in October 2024

    Verified review
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  • 7.0 Good
    Steve

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review
  • Lamb

    Reviewed: 17 September 2024 · Stayed in September 2024

    Verified review

    Very quiet and clean, the suite we had was bigger than I thought it would be and had everything we needed. Was a pleasure

  • Julianne

    Reviewed: 4 September 2024 · Stayed in September 2024

    Verified review

    Plenty of space

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  • Herbert

    Reviewed: 29 August 2024 · Stayed in August 2024

    Verified review

    Excellent communications from management. Spacious car parking. Close to waters

    Steps Worn out lounge suite Beds need replacing too Having to take garage out to the street bin Apartment needs upgrade

  • Bosworth

    Reviewed: 6 August 2024 · Stayed in August 2024

    Verified review

    Convenient location

    Apploances did not work properly

  • Cathlene

    Reviewed: 2 August 2024 · Stayed in August 2024

    Verified review
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  • Hendrik

    Reviewed: 19 July 2024 · Stayed in July 2024

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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