Bewertungen für Clarion Suites Gateway 4 Sterne

Dear Lars, Thank you for staying with us and for sharing your kind feedback. We’re also happy you enjoyed our prime location as well as the view of the Yarra River and Southbank. We hope you also get to witness the Casino’s Gas Brigades extravaganza — a fiery spectacle that lights up the Yarra nights. It’s also wonderful to know our team made a positive impression. Our staff truly aim to make every stay special. We’re excited to share that we have recently completed our restaurant renovation and are currently upgrading our pool facilities. Following this, we will begin improvements to the lobby, foyer, and guest rooms. As part of these enhancements, we will also be reviewing and upgrading balcony features to further enhance guest comfort and experience. Thank you for letting us know about Carpark. We do have alternative access to parking from Flinders Street, and our team is always happy to assist with arrangements. We hope to welcome you back again soon. Kind Regards, Shreya, Customer Service Team

Dear Lars, Thank you for staying with us and for sharing your kind feedback. We’re also happy you enjoyed our prime location as well as the view of the Yarra River and Southbank. We hope you also get to witness the Casino’s Gas Brigades… Mehr anzeigen

Dear Stephanie, Thank you for sharing your experience with us. We’re pleased to hear you enjoyed the room upgrade and found the washing machine useful during your stay. It’s also wonderful to know our breakfast offerings met your expectations. We sincerely apologise for the inconvenience caused by the room key card issues. Your patience and understanding, especially given the late hour and ongoing use of the amenities, are greatly appreciated. While we offered a room change, we completely respect your decision to stay put, and we’re sorry for any disruption this caused to your comfort. Please rest assured that we have reported the key card issue to our maintenance team to prevent this from happening in the future. We hope to have the opportunity to welcome you back for a smoother and even more enjoyable stay. Kind Regards, Shreya, Customer Service Team

Dear Stephanie, Thank you for sharing your experience with us. We’re pleased to hear you enjoyed the room upgrade and found the washing machine useful during your stay. It’s also wonderful to know our breakfast offerings met your expecta… Mehr anzeigen

Dear Daniela, Thank you so much for your kind words and glowing review! We are delighted to hear that you had such a positive experience with our team during your stay. Providing exceptional service is at the heart of what we do, and it's wonderful to know that our efforts made your visit memorable. It is also pleasing to read that you enjoyed our location and our suite. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner. we are an all-suites, full serviced Hotel, our studio rooms are equipped with a kitchenette and our one and two bedroom suites have fully equipped kitchens and laundry facilities, there’s a room type to suit everyone’s needs. We look forward to welcoming you back on your next visit to Melbourne. Kind Regards, Shreya, Customer Service Team

Dear Daniela, Thank you so much for your kind words and glowing review! We are delighted to hear that you had such a positive experience with our team during your stay. Providing exceptional service is at the heart of what we do, and it&#… Mehr anzeigen

Dear Roger, Thank you for choosing Clarion Suites Gateway! We’re delighted to hear that our location provided the perfect base for exploring the vibrant city of Melbourne. With easy access to Southbank, Crown Casino, Melbourne Aquarium, and the free tram zone right on our doorstep, we hope you made the most of everything the city has to offer. We appreciate your feedback regarding the parking. As the building is a refurbishment fit-out, the car park retains its original vintage design, which unfortunately limits the possibility of modifications. We understand that maneuvering in the space can be challenging at times and truly appreciate your patience. We sincerely apologize for the inconvenience caused by the key card and washing machine access issues. Unfortunately, it was an unexpected IT problem that took longer than anticipated to resolve. We’re grateful for your kind words about our staff, who always strive to provide courteous and helpful service. Your comfort and satisfaction are very important to us, and we appreciate your understanding. We hope to welcome you back for an even smoother experience in the future! Kind Regards, Shreya, Customer Service Team

Dear Roger, Thank you for choosing Clarion Suites Gateway! We’re delighted to hear that our location provided the perfect base for exploring the vibrant city of Melbourne. With easy access to Southbank, Crown Casino, Melbourne Aquarium, a… Mehr anzeigen

Dear Gerhard, Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner. We are delighted to hear that you had such a positive experience with our customer service team during your stay. Providing exceptional service is at the heart of what we do, and it's wonderful to know that our efforts made your visit memorable. The team at Clarion Suites Gateway are delighted to hear that you enjoyed your recent stay with us. We look forward to welcoming you back soon for another fantastic stay with us! Kind Regards, Shreya, Customer Service Team

Dear Gerhard, Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment preci… Mehr anzeigen

Dear Udo, Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are an all-suites, full serviced Hotel, our studio rooms are equipped with a kitchenette and our one and two bedroom suites have fully equipped kitchens and laundry facilities, there’s a room type to suit everyone’s needs. It is pleasing to read that you enjoyed our location. Melbourne is a city that never fails to enchant its visitors, and we're thrilled to hear that our central location added to the enjoyment of your stay. Being situated in the heart of the CBD, we strive to offer our guests the perfect balance of convenience and accessibility to explore the vibrant surroundings and immerse themselves in the rich culture and experiences Melbourne has to offer. We look forward to seeing you return in the future. Kind Regards, Shreya, Customer Service Team

Dear Udo, Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are an all-suites, full serviced Hotel, our studio rooms are equ… Mehr anzeigen

Dear Dorothea, Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us. Kind Regards, Shreya, Customer Service Team

Dear Dorothea, Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure… Mehr anzeigen

Dear Sandra, Thank you for choosing Clarion Suites Gateway. We're delighted to hear that our central location in Melbourne's CBD enhanced your stay. Our goal is to provide the perfect mix of convenience and accessibility, making it easy for guests to explore the city's vibrant culture and attractions. We're pleased to know that your room met your expectations. As an all-suites, fully serviced hotel, we offer a range of accommodations to suit diverse needs, from studio rooms with kitchenettes to one- and two-bedroom suites equipped with full kitchens and laundry facilities. It's wonderful to hear that you enjoyed the food and service during your visit. Our culinary team takes pride in crafting delicious and memorable meals, and your positive feedback is a great reward for their efforts. Similarly, our staff is committed to delivering exceptional hospitality, and your kind words are a source of motivation for them. We apologize for the inconvenience you experienced with the Wi-Fi during your stay. Reliable internet access is crucial for both work and leisure, and we regret that we fell short in this area. Please rest assured that we are actively working with our service provider to improve the speed and stability of our network to ensure a better experience for all our guests. Your feedback is invaluable in helping us identify areas for improvement. We appreciate your understanding and patience as we address this issue. Thank you for sharing your experience, and we look forward to welcoming you back in the future. Kind Regards, Shreya, Customer Service Team

Dear Sandra, Thank you for choosing Clarion Suites Gateway. We're delighted to hear that our central location in Melbourne's CBD enhanced your stay. Our goal is to provide the perfect mix of convenience and accessibility, making i… Mehr anzeigen

Dear Manuela, Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are an all-suites, full serviced Hotel, our studio rooms are equipped with a kitchenette and our one and two bedroom suites have fully equipped kitchens and laundry facilities, there’s a room type to suit everyone’s needs. Our culinary team works diligently to create delicious and memorable meals for our guests, and it's incredibly rewarding to hear that their efforts made such a positive impression on you. We're glad to hear you appreciated our central location, which allows easy access to many of Melbourne's attractions. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner. Regarding the nearby train station, we understand that proximity to public transport can sometimes bring noise concerns. However, all our bedrooms are equipped with double-glazed windows to minimize noise and ensure a peaceful stay for our guests. We hope this contributed to your comfort and would be delighted to welcome you back in the future. Kind Regards, Shreya, Customer Service Team

Dear Manuela, Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are an all-suites, full serviced Hotel, our studio rooms are… Mehr anzeigen

Dear Dominique, Thank you for taking the time to share your fantastic experience at our hotel. We’re delighted to hear that you enjoyed both the food and service during your stay. Our culinary team is dedicated to crafting delicious and memorable dining experiences for our guests, so it’s incredibly rewarding to know their efforts left such a positive impression. Your kind words about our service are greatly appreciated and will motivate our staff to continue providing exceptional hospitality. Melbourne is a city full of charm and excitement, and we’re thrilled that our prime location added to the enjoyment of your visit. Situated in the heart of the CBD, our hotel offers the perfect blend of convenience and accessibility, allowing guests to fully immerse themselves in the vibrant culture and attractions that the city has to offer. We’re also pleased that you appreciated our suite and the breathtaking views of the Southbank precinct, Yarra River, and the Casino Gas Brigades. Watching the iconic fireball flames shoot into the evening sky is truly a spectacular experience, and we’re glad you had the chance to enjoy it. It’s wonderful to know that we met or exceeded your expectations, and we look forward to welcoming you back for another unforgettable stay. Thank you again for choosing Clarion Suites Gateway! Kind Regards, Shreya, Customer Service Team

Dear Dominique, Thank you for taking the time to share your fantastic experience at our hotel. We’re delighted to hear that you enjoyed both the food and service during your stay. Our culinary team is dedicated to crafting delicious and m… Mehr anzeigen

Dear Simon, Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. Our hotel places you with easy access to various area attractions, restaurants, shops, entertainment and more. Just across the river from Southbank’s & Southgate’s entertainment precinct, Crown Casino Entertainment Complex, and Melbourne Aquarium. I hope you enjoyed the free tram zone and city circle tram on the hotel street corner. Thank you for your understanding and patience during your stay with us. We will like to apologize for any inconvenience caused by the lift currently being out of order. The Lift Contractor is working diligently to complete the repairs as quickly as possible to minimize any disruption. We sincerely apologize for the oversight regarding the kitchen counter space. Cleanliness is a top priority for us, and your comments have been shared with our housekeeping team to ensure such issues are addressed promptly. We truly appreciate you bringing this to our attention and hope to provide a flawless experience on your next visit. Kind Regards, Shreya, Customer Service Team

Dear Simon, Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. Our hotel places you with easy access to various area attractions, restaurants, shops, entertai… Mehr anzeigen

Dear Malgorzata, Thank you for choosing Clarion Suites Gateway. We’re delighted to hear that you enjoyed our location, suite, and service. Our hotel offers convenient access to a variety of local attractions, restaurants, shops, and entertainment options. Located just across the river from Southbank’s and Southgate’s entertainment precinct, Crown Casino Entertainment Complex, and Melbourne Aquarium, we hope you made the most of the free tram zone and city circle tram nearby. We’re pleased to hear our room met your expectations. As an all-suites, full-service hotel, we offer a range of accommodations to suit different needs, from studio rooms with kitchenettes to one- and two-bedroom suites with fully equipped kitchens and laundry facilities. Thank you for providing your feedback. We regret that our buffet breakfast did not meet your expectations, as providing a top-quality dining experience is very important to us. We apologize for any inconvenience caused and have informed our Head Chef to review our buffet and coffee offerings. We appreciate you sharing your thoughts and look forward to welcoming you back soon! Kind Regards, Shreya, Customer Service Team

Dear Malgorzata, Thank you for choosing Clarion Suites Gateway. We’re delighted to hear that you enjoyed our location, suite, and service. Our hotel offers convenient access to a variety of local attractions, restaurants, shops, and ente… Mehr anzeigen