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  5. Reviews of Clarion Suites Gateway

Reviews of Clarion Suites Gateway 4 stars

1 William Street, 3000 Melbourne, Australia

#50 of 213 hotels in Melbourne

Guests' Choice

Review score

Based on 5159 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 7 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Even with double glazing it was still noisy with the trains

    Good space, good shower, dark room, bed okay, good temperature.

    Stayed in September 2025

  • Reviewed: 7 September 2025

    8.0
    Father's day in the city
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No pool open due to maintenance :( Slightly pricey, but comparatively good for a 2 bedroom.

    Great size rooms, lovely staff, Car park available and relatively well priced , great location, nice breaky.

    Stayed in September 2025

  • Reviewed: 7 September 2025

    10
    Welcoming staff and great service.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff are so genuine and helpful. Arnie looked after me from the start as I transitioned between hotels.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    10
    Go Geelong! Staff remembered us and made our stay special.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    This was our second stay at the Clarion, and we were treated like royalty. The kids were spoiled at check-in and throughout our stay, and so were we! The room was spacious with great amenities. We enjoyed meals at William's Café and Bar and also appreciated having the option to cook in the hotel kitchen. One staff member went above and beyond to make our stay awesome, even remembering which team we barrack for (Go Geelong!). We’ll definitely be back.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    10
    Great place to stay ! Always come back
    • Leisure trip
    • People with friends
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Always a great stay, good location in the CBD, clean and comfortable rooms

    Stayed in September 2025

  • Reviewed: 6 September 2025

    10
    Warm, welcoming, clean and convenient in a terrific location.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t anything we didn’t like.

    Great location and (pay) parking in the building. Easy to navigate to and access by car. The staff were welcoming, professional and helpful. The reception team, cleaners and night security were all so warm. We were upgraded to a suite with a view over the Yarra and a King bed. The view of the city at night was magical. We didn’t want to leave! The bed had a selection of quality pillows. The bedroom had secondary glazing on the windows and the living area a sliding door. The kitchen had everything you could need and included a front load washing machine and full size fridge. This hotel doesn’t have that hard, modern presentation; it is a place that is aging well and the rooms have some charm without being ‘old’. Everything was impeccably clean and had a lovely fragrance. It felt like a real haven in the bustle of the city. We stayed for two nights and agreed it was the best sleep either of us had had in months! Clarion Suites was incredibly good value in every way and we are already planning our next city break! Thank you ☺️

    Stayed in September 2025

  • Reviewed: 4 September 2025

    10
    Lovely
    • Business trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything. Staff was amazing!

    Stayed in July 2025

  • Reviewed: 3 September 2025

    8.0
    Very central location with friendly helpful staff !
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Trains were noisy and woke us throughout the night !

    Great location

    Stayed in August 2025

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 1 night
    • Submitted via mobile

    The pool was closed for maintenance, but we did know in advance.

    Every thing, The location is fantastic, the staff are lovely, and the breakfast was delicious . We were given a bottle of wine and some biscuits, Soo nice of them. Will definitely be back.

    Stayed in September 2025

  • Reviewed: 31 August 2025

    10
    Highly recommend. Great staff, great location, fab breakfast
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with River View
    • Stayed 1 night
    • Submitted via mobile

    The only downside is that we are waiting for the swimming pool to reopen 😊

    This was our third stay in the last 6 months and have already booked again for December. Being a single mum of 3, my hands are full, but the staff are amazing. They are so friendly and helpful. The rooms are spacious (we usually have a one-bedroom with a river view and breakfast included. We love the breakfast, there is a lot to choose from and they make your eggs to order. We usually arrive in the city earlier than 2pm check in, but they are always happy to accomodate an earlier check in once the room is ready. It is in a great location, walking distance from both Flinders and Southern Cross station, a couple of minutes away from Sea Life aquarium.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Amazing staff, service, views and location

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Everyone was so welcoming
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with River View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Friendly staff

    Stayed in August 2025

  • Reviewed: 31 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with River View
    • Stayed 2 nights
    • Submitted via mobile

    Shame the pool wasn't open.

    Spotless. Very comfortable. Great service.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    A microwave would be a good addition

    Location great. Comfortable space - 1 bedroom apartment.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Very pleasant, everything was exceptional.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    No complaints

    Location was good, breakfast great, staff friendly and accommodating. No complaints about our stay.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    So clean

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    great location and the best breakfast
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 7 nights

    location, breakfast

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Overall I had a wonderful stay.
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 5 nights
    • Submitted via mobile

    Train noise, which I realise is out of your control however it could be a council recommendation for a noise barrier.

    Great location for walking around the city, to MCG and Marvel. Only downside is the noise from trains running nearby, a barrier along the track would eliminate some of the noise.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    The noise from the trains kept me awake first night, staff were lovely, moved me to a quieter room

    Staff were very friendly and obliging

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with River View
    • Stayed 1 night
    • Submitted via mobile

    Access to the parking is not easily identifiable when driving in peak hour traffic.

    Spacious rooms, inviting front desk and cafe/restaurant. Buffet breakfast is a plus and location is grat for easy access to public transport or walking to Southbank.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Thank you so much for creating a 'home away from home' :)
    • Business trip
    • Solo traveller
    • One-Bedroom Suite with River View
    • Stayed 3 nights

    Nothing. I recommend Clarion Gateway to all my friends and clients if they are visiting Melbourne. I hope that they do stay with you next time. I will be :)

    I love my visits to Clarion Gateway and so appreciate the extra things that the staff offer. The rooms are lovely and comfortable. The restaurant offers excellent service and the menu is well executed. Nothing is too much trouble :)

    Stayed in July 2025

  • Reviewed: 27 August 2025

    8.0
    Good for a business trip, not for a romantic escape.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with River View
    • Stayed 1 night

    Only gave us two towels for two people. No coffee machine in the room, just instant coffee. No robes or slippers. Felt a bit bare bones for a "Luxury Suite".

    Location. Ease of check-in. Good breakfast.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Would recommend for location and value for money
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Location

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with River View
    • Stayed 3 nights
    • Submitted via mobile

    On the Bookings.com information about the facilities in the room it said 'washing machine' and 'tumble dryer'. However the washing machine was also the dryer taking up to four hours to wash and dry one load of washing. We have been travelling for a few weeks and had five loads of washing. I ended up having to pay to use the hotel guest laundry. The correct information for the room facilities should say 'washer/dryer' so that guests know what to expect.

    The room position was exceptional. The views and the sunshine pouring in through the ceiling to floor glass windows was superb.

    Stayed in August 2025

Showing 1 – 25

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