Reviews of Cleveland Estate 4 stars
55 Shannnons Road, 3435 Lancefield, Australia
Loading
Guests also reviewed these properties:
Braga, Portugal
Palm Springs, United States
Lucmau, France
Liptovská Osada, Slovakia
Kurashiki, Japan
Hanoi, Vietnam
Grainau, Germany
Side, Turkey
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat facilities
Hi Ruth, We are so glad you enjoyed your stay with us and have taking the time to give us a 9.0 review!! We look forward to seeing you again soon. Regards, Guest Experience Manager
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast was great, staff very helpful and lovely surroundings.
Hi Elizabeth, Thank you for the lovely review! We're glad you enjoyed the breakfast, our team, and the Estate itself. We look forward to welcoming you back soon! Best regards, Guest Experience Manager
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewIt's was beautiful, conftable and the staff iwe're amazing. If you want a relaxing and beautiful place to go away, Cleveland estate is the place.
Hi Meliss, Thank you so much for your kind words! We're thrilled to hear you had a relaxing and enjoyable stay with us. It was a pleasure having you at Cleveland Estate, and we hope to welcome you back again soon! Regards, Guest Experience Manager
Hi Meliss, Thank you so much for your kind words! We're thrilled to hear you had a relaxing and enjoyable stay with us. It was a pleasure having you at Cleveland Estate, and we hope to welcome you back again soon! Regards, Guest Exper… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewWe were very kindly gifted with a bottle of wine to enjoy, as it was our wedding anniversary. Cleveland Winery is in a beautiful location, with lovely grounds. We enjoyed a leisurely stroll around the property when we arrived - pretty at sunset. Stars were dazzling at night. Breakfast was nice - tasty offerings. Loved the cats that roamed - very friendly and cute.
The room was spacious but felt under-furnished. Would have been nice to have a small desk, in addition to the small coffee table, so as to house the coffee and tea making facilities. The kettle had a very small, very awkward spot almost behind the tv.
Hi Jo, Thank you for your lovely message — we’re so glad to hear you enjoyed your stay, especially with the anniversary wine, the beautiful grounds at sunset, and our friendly resident cats! We’re thrilled the peaceful setting and breakfast offerings added to your experience. We also appreciate your thoughtful feedback about the room setup — it’s always helpful to hear what could make a stay even better, and we’ll take your suggestions on board. We hope to welcome you back again soon! Regards, Guest Experience Manager
Hi Jo, Thank you for your lovely message — we’re so glad to hear you enjoyed your stay, especially with the anniversary wine, the beautiful grounds at sunset, and our friendly resident cats! We’re thrilled the peaceful setting and breakfa… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewWe had a lovely time here. We enjoyed the Irish breakfast. We also had dinner on one of our nights, which was a great meal. It's a beautiful location. The staff was friendly and helpful. There was also a nice walk, where you can see some Alpacas and cows.
Good morning Nancy, Thank you for your kind words — we’re so pleased to hear you had a lovely stay! It’s great to know you enjoyed all your meals at the Carriage House Restaurant, and the beautiful surroundings (including our alpacas and cows!). We’ll be sure to pass your compliments on to the team. We hope to welcome you back again soon. Regards, Guest Experiences Manager
Good morning Nancy, Thank you for your kind words — we’re so pleased to hear you had a lovely stay! It’s great to know you enjoyed all your meals at the Carriage House Restaurant, and the beautiful surroundings (including our alpacas and … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBeautiful estate, different buildings and areas and great ambience and architecture. The rooms are cozy, modern and nice. Breakfast is great and the staff is lovely.
Thank you Maria so much for your kind words! We're thrilled you enjoyed the estate, the cozy rooms, and our breakfast. It means a lot to hear that our staff made your stay special and will be sure to share your review with the team. We hope to welcome you back soon! Warm regards, Guest Experience Manager
Thank you Maria so much for your kind words! We're thrilled you enjoyed the estate, the cozy rooms, and our breakfast. It means a lot to hear that our staff made your stay special and will be sure to share your review with the team. We … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewWe thoroughly enjoyed our stay at Cleveland Estate. Located in beautiful Lancefield, it was close to Mount Macedon and local wineries. It was a great place to explore the area from. The facilities were excellent, the room comfortable, the staff friendly, and the breakfast very good. We would definitely stay here again.
Thank you for your wonderful review, Meg! We're so glad you enjoyed your stay at Cleveland Estate and had a chance to explore the beautiful surrounding area. It's great to hear you found the facilities excellent and the team welcoming. We'd love to have you back again soon! Warm Regards, Guest Experience Team
Thank you for your wonderful review, Meg! We're so glad you enjoyed your stay at Cleveland Estate and had a chance to explore the beautiful surrounding area. It's great to hear you found the facilities excellent and the team welcomi… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewAmazing property, so much to do abd so relaxing
We loved everything
Thank you for your review! We're so happy you and your family enjoyed the property and found it both fun and relaxing. Hope to welcome you back for another great stay soon! Warm Regards, Guest Experience Manager
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewScenic, lovely views, buildings looked nice, friendly staff, wood fire pizzas, underground cellar & wine tasting
Noisy rooms, minimal shower pressure, limited restaurant opening hours over a weekend, breakfast at restaurant was very ordinary and hardly any food options available even well within the advertised serving time
Hi Sarah, Thanks for your review and for spending the weekend with us. We're really glad you enjoyed the views, the wine tasting, and that our team made you feel welcome – and of course, who doesn’t love a good wood fire pizza! Sorry to hear a few things let the experience down for you, and we’ll definitely take your feedback on board to help us improve. Hopefully, we’ll have the chance to welcome you back sometime down the track. Regards, Guest Experience Manager
Hi Sarah, Thanks for your review and for spending the weekend with us. We're really glad you enjoyed the views, the wine tasting, and that our team made you feel welcome – and of course, who doesn’t love a good wood fire pizza! Sorry t… Show more
Reviewed: 13 July 2025 · Stayed in April 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewGreat surrounds. Lots of things to do. Wine tasting experience. Dinner restaurant in carriage was nice atmosphere and good service. Breakfast was great
Move the hot tubs closer to the hotel rooms. Room a little noisy due to guests up stairs. No dinner or bar service on Sunday night this could have been offered at a more scaled back menu
Thanks so much for your review, Benjamin. We're really glad you enjoyed your recent stay at Cleveland Estate—especially the beautiful surroundings, wine tasting, and the unique dinner in the carriage restaurant. Great to hear breakfast and service hit the mark too! We appreciate your feedback on areas that we could improve, as we are always looking for ways to better our guest experiences. Hope to see you again soon! Kind regards, Guest Experience manager
Thanks so much for your review, Benjamin. We're really glad you enjoyed your recent stay at Cleveland Estate—especially the beautiful surroundings, wine tasting, and the unique dinner in the carriage restaurant. Great to hear breakfast … Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLocation and property was gorgeous. Staff were extremely friendly and helpful. The animals were fabulous.
Generator noise from rooms. The flame heaters under the serving pots for breakfast don’t do much to keep the food warm. TLC needed in rooms, scuffs on furniture, toilet roll holders hanging off walls.
Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you enjoyed the stunning location, our friendly and helpful team, and of course, the fabulous animals — they’re a highlight for many of our guests! We also truly appreciate you pointing out areas where we can improve. We're glad we were able to move you to a different room after the first night once you mentioned the generator noise, and we’re sorry for any inconvenience caused. We’re also actively addressing maintenance concerns, such as wear and tear in the rooms, and reviewing our breakfast setup to ensure food stays warm and enjoyable. Your input is incredibly valuable to us, and we hope to welcome you back soon for an even more comfortable and relaxing stay. Warm regards, Guest Experience Manager
Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you enjoyed the stunning location, our friendly and helpful team, and of course, the fabulous animals — they’re a highlight for many of our guests! W… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewA very warm welcome at check-in, great view from room, lovely buildings and gardens, restaurant delicious.
Hi Louise, It was our pleasure to have you both as our guests. We look forward to seeing you both again, in the near future, hopefully with better weather. Regards, Guest Experiences Manager
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewIt was in a beautiful and quiet area
Hi Leonie, Thank you for taking the time to give us a wonderful review! We hope to see you again at Cleveland Estate soon. Warm Regards Guest Experience Manager
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe property was beautiful and well planned out, we loved all the longes and open fireplaces outside, it made our stay magical. The staff were also all incredibly friendly
Hi Olivia, Thank you for the lovely review! We're so glad you enjoyed the property and outdoor spaces — and that our team helped make your stay magical. We hope to welcome you back soon! Warm Regards, Guest Experience Manager