Reviews of Coconut Grove 5 stars
56 Macrossan Street, 4877 Port Douglas, Australia

Loading
Guests also reviewed these properties:
Ravda, Bulgaria
Tavarone, Italy
Bangkok, Thailand
Palm Springs, United States
Taipei, Taiwan
Millom, United Kingdom
Cagliari, Italy
Birchington, United Kingdom
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe property was so luxurious and spacious for our family of 5. Kitchen was well stocked with plenty of cups glasses etc. great fridge with ice making facilities. Whole place was super clean with comfy beds. We loved the robes. The pool was a perfect temperature and we had it to ourselves for an afternoon. The location was perfect a few minutes walk to the beach and right at the end of the street with the shops restaurants and cafes.
Nothing it was perfect
Reviewed: 13 June 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe location is great, beds are very comfy and the apartments are spacious and have everything you could want!
There are just a couple of small changes I would suggest making the stay perfection. It's a little thing, but a signature scent to help mask that FNQ musty smell, and lastly, hold off on the "you are leaving shortly" email/letter that you send out. We arrived Friday afternoon for a two-night stay and received our check out email first thing Saturday morning. It has us thinking about the end of our stay when we had only just arrived. Maybe wait until the evening before leaving.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewThe penthouse was spacious, beautiful and cosy for our family of 7. Whether you want a short stroll to the beach or lookout to the left or a walk to the right to check out cool little boutiques and restaurants. Great place to stay and staff are lovely.
Smart TV took a little to set up but staff attended instantly when called to fix the issue.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewThe unit was amazing
Nothing to report
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewReviewed: 5 November 2024 · Stayed in October 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewReviewed: 8 June 2024 · Stayed in June 2024
Verified reviewReviewed: 3 June 2024 · Stayed in June 2024
Verified reviewReviewed: 26 May 2024 · Stayed in May 2024
Verified reviewWe loved how close to town we were.
We loved everything
Reviewed: 24 May 2024 · Stayed in May 2024
Verified reviewReviewed: 6 May 2024 · Stayed in May 2024
Verified reviewThe complex was very conveniently located on the main street of PD (but still quiet), making it easy to peruse the shops, restaurants, national park & the main marina. The apartment more than met our expectations - large living & kitchen area, laundry, study, large bedroom & bathroom. The main pool also provided a relaxing place to unwind after a walk around the national park. Received a cheese platter with the room as well which was a nice touch. Receptionist (Amy?) helped me with sourcing some restaurant recommendations in town for my Vegan partner.
The shower area was a little narrow between the wall & the bath which meant that I often hit my arm against a redundant soap holder. Suggest that it be removed.
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewReviewed: 5 May 2024 · Stayed in May 2024
Verified reviewGreat location, large and well appointed apartment
Reviewed: 4 May 2024 · Stayed in April 2024
Verified reviewReviewed: 25 April 2024 · Stayed in April 2024
Verified reviewReviewed: 23 April 2024 · Stayed in April 2024
Verified reviewReviewed: 19 April 2024 · Stayed in April 2024
Verified reviewReviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified review