Reviews of Crest on Barkly Hotel 4 stars
47 Barkly Street, 3182 Melbourne, Australia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBeds comfy, decor cosy and dark. Good bathroom supplies and attentive staff. The shower was good pressure and hot, once we figured out the trams it was easy travels to cbd and nightlife food in area is really good also. Close to beach
Adjoining doors made it sound like people were IN our room at 1-5am, and was staying with my daughter - so was SUPER AWKWARD with some of the things we could hear 😬 also tv doesn’t connect to internet so only basic tv; no Netflix etc.
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClose to the city
Wow—thank you for the perfect score across the board! We are absolutely thrilled that everything from our staff and cleanliness to comfort and value hit the mark for you. Being close to the city is a bonus we love offering, and it’s great to hear it added to your experience. Your feedback means the world to us, and we hope to welcome you back soon for another flawless stay!
Wow—thank you for the perfect score across the board! We are absolutely thrilled that everything from our staff and cleanliness to comfort and value hit the mark for you. Being close to the city is a bonus we love offering, and it’s great t… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewWell presented room. Lovely staff.
Thank you so much for your thoughtful review! We are happy to see those perfect 10s for our staff, location, value for money, and bed comfort—those are areas we take great pride in, and it is wonderful to know they made a positive impact on your stay. We also appreciate your honest feedback on cleanliness, facilities, comfort, and room view. These are areas we’re continuously working to improve, and your insights help guide us in making every guest experience even better. Looking forward to welcoming you back for an even more exceptional stay next time!
Thank you so much for your thoughtful review! We are happy to see those perfect 10s for our staff, location, value for money, and bed comfort—those are areas we take great pride in, and it is wonderful to know they made a positive impact on… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was close to what we needed transportation etc, good security parking. Staff were nice.
The cleanliness of the bathroom, mould the toilet seat was loose and the bathroom door was loose and it couldn’t be closed for privacy.
Thank you for taking the time to share your experience with us. We are really glad to hear that our staff made a positive impression and that the location and secure parking suited your needs well. Your kind words about our team mean a lot. We’re also genuinely sorry to hear about the issues you encountered with noise and the bathroom. That’s not the standard we aim to provide, and your feedback is incredibly valuable—it helps us identify where we need to improve. We’ll be looking into the maintenance concerns you mentioned to ensure better comfort and privacy for future guests. Thanks again for your honesty—it helps us grow, and we hope to have the chance to offer you a smoother, more restful stay next time.
Thank you for taking the time to share your experience with us. We are really glad to hear that our staff made a positive impression and that the location and secure parking suited your needs well. Your kind words about our team mean a lot.… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewPoor service. No value. They operator are only interested in money value.
Horrible service
Hi Tasha, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet expectations. It’s disappointing to know that you felt the service was poor and that you didn’t find value in your stay—we take comments like this seriously and view them as an opportunity to reflect and improve. We’re committed to providing a welcoming and comfortable environment for all our guests, and it’s clear we fell short during your visit. Your concerns about service and overall experience have been noted, and we’ll be reviewing them closely with our team to ensure better standards moving forward. We appreciate your honesty and hope you’ll consider giving us another chance in the future to provide the level of care and hospitality we strive for.
Hi Tasha, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet expectations. It’s disappointing to know that you felt the service was poor and that you didn’t find value in … Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGreat location. Great staff. Great place to stay
The hot water in the shower wouldn't work for the second person to take a shower
Thank you so much for your glowing review! 🌟 We are absolutely delighted to hear that you enjoyed the location, staff, comfort, and overall experience—those perfect scores mean a lot to us. We’re sorry to hear about the issue with the hot water during your stay. That’s certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. Our team will look into it to ensure it is resolved for future guests. Thanks again for your kind words and helpful feedback—we hope to welcome you back soon for an even smoother stay!
Thank you so much for your glowing review! 🌟 We are absolutely delighted to hear that you enjoyed the location, staff, comfort, and overall experience—those perfect scores mean a lot to us. We’re sorry to hear about the issue with the hot … Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe room had not been cleaned. See pics when I reported it to Reception they said they don’t have any housekeeping available and fully booked so I left the property. On the Monday morning I return to speak to the manager and I showed her proof of how disgusting the room was at check in. She said “it’s not my fault” as she doesn’t work weekends and there was other rooms available on the night that they should’ve taken me into. She then said she would investigate and come back to me within 48 hours that never happened until today she has never contacted me. I returned to the property again five days later and she avoided me left me waiting for 40 minutes in Reception (again I messaged prior advising I would appreciate an answer as she had promised me the only time she spoke to me) what’s worse is… while I was waiting in the reception area she called through to the reception and said she will be awhile now… just grab my details so she can call me back she has never called me back (I had driven 40mins to see her, for the second time now) & she avoided me; so I posted online reviews which she did respond directly on the review sites… “saying it was not her property” She accused me of being a liar! & the pics were from another hotel. It’s room 121 @ the Crest on Barkly I promise & I have full proof. Kindly see the Geo tags, time & date stamps in my pics. Also in her review response she said she was unsuccessful in her attempts to contact me. This is not true. She has never contacted me. Not once! attached pics show my messages and even request to send an invoice because I have been fully charged without even staying. Have never been replied to… She is very unprofessional and it’s concerning for the safety & wellbeing of any guest who stays here. This was once a nice property, it was almost my 4th time in as many years booking this hotel. But never again as under her ‘New’ management this place has really gone to the pits. Such a shame!
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe staff were professional. It was easy to get a taxi which was good.
The room was very disappointing. I asked for an executive suite, and was not impressed by what I got. This was for my partner’s birthday, and we were quite disappointed. The door onto the balcony did not lock, and there was a small slide lock for this which you had to play with the door quite harshly before you could get it to lock. The room was obviously very aged and could definitely do with a freshen up. The bathroom was quite disappointing. Stepping up into the bathroom, and then stepping into the bath for the shower, it’s not ideal. There was not much room in the bathroom at all. The lounges were very uncomfortable, and the carpet was very old and needs replacing. I am from quite central Queensland and I feel we get a lot more bang for our buck up there. A lot of the hotels I’ve stayed in for Work or for pleasure. I have been a lot more upmarket for the price I paid for this one.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe price was ok and the shower was decent
Really unaccommodating policies. We arrived at 12.30 and couldn’t check in which is fine however they wouldn’t even let us park in the car park until after 2pm. The “luggage storage” is just the hall across from reception, not at all secure. I wouldn’t be surprised if the whole place burnt down in an electrical fire- we had flickering lights, buzzing power board, light switches pushed into the wall, a lamp that didn’t work.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewRoom was ok, fairly large, with ok beds. Room was a bit tired with marks on doors and furniture and for the price I thought might be a little nicer. Shower wasn’t clean.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewParking was difficult in big car. Gates where shut twice when we went to leave and arrive.