Reviews of Darwin City Hotel 4 stars
59 Smith Street, Darwin CBD, 0800 Darwin, Australia
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Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewThe suite was fabulous and the location was very central.
The daytime staff were unhelpful and dismissive.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewClean, modern
No breakfast option
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe staff were very attentive both prior to our arrival and during our stay. Good location, loved the pool.
We could hear music late a night a few nights. Would prefer a balcony/opening window.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location. Simple but good facilities.
Hi Michelle, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the great location and found the facilities simple but good – that's exactly what we aim for Thank you again and we look forward to welcoming you back soon Warm regards Niro Front Office Supervisor
Hi Michelle, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the great location and found the facilities simple but good – that's exactly what we aim for Thank you again and we look forward to… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation good
Hi Kylie, Thank you for your feedback. We're pleased to hear you enjoyed the location, it’s definitely one of our highlights Thank you again and we hope to see you back sometime soon Warm regards Niro Front Office Supervisor
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation is very convenient Staff were great
Pillows weren't my favourite, that's really personal preference though
Hi Cassie, Thank you for your lovely feedback. We're so pleased to hear you found the stay comfortable, enjoyed the convenient location, and that our team made a great impression, that really means a lot to us. Thank you again and we look forward to welcoming you back soon Warm regards Niro Front Office Supervisor
Hi Cassie, Thank you for your lovely feedback. We're so pleased to hear you found the stay comfortable, enjoyed the convenient location, and that our team made a great impression, that really means a lot to us. Thank you again and we… Show more
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewService needs improvement
9am to 3pm service the room.. never happened although the woman claimed she knocked on the door. Coins for their laundry they refused to give out ..
Hi Anthony, Thank you for taking the time to share your feedback. We’re glad you stayed with us and we always aim to provide friendly and helpful service throughout your stay For convenience, we’d like to mention that laundry coins can be collected from reception, and any missed items or amenities are also available there Thank you again and we hope to welcome you back soon Warm regards Niro Front Office Supervisor
Hi Anthony, Thank you for taking the time to share your feedback. We’re glad you stayed with us and we always aim to provide friendly and helpful service throughout your stay For convenience, we’d like to mention that laundry coins can b… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewLocation was good, size of room was ok. Bed was comfortable, bathroom good.
Cleaning was average, staff were not that friendly and seemed a bit put out that we asked a few questions on check in.
Hi Jane, Thank you for sharing your feedback. We’re glad you found the location convenient, the room comfortable, and the bathroom to your liking. We always aim to provide a welcoming experience, and we appreciate you bringing your thoughts to our attention as it helps us improve Thank you again for staying with us, and we hope to have the chance to welcome you back in the future Warm regards Niro Front Office Supervisor
Hi Jane, Thank you for sharing your feedback. We’re glad you found the location convenient, the room comfortable, and the bathroom to your liking. We always aim to provide a welcoming experience, and we appreciate you bringing your though… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewCentral and the lock up car park gives you piece of mind.
Strong smell of chlorine and other cleaning chemicals. Bath room sink drain wasn’t working.
Hi Shane, Thank you for your feedback. We’re pleased to hear our central location and secure car park suited your needs for your work trip. We always aim to provide a comfortable and convenient stay for our guests We appreciate you letting us know about the bathroom sink and the cleaning products. We take all feedback seriously and will use this to improve where we can Thank you again for staying with us, and we hope to welcome you back soon Warm regards Niro Front Office Supervisor
Hi Shane, Thank you for your feedback. We’re pleased to hear our central location and secure car park suited your needs for your work trip. We always aim to provide a comfortable and convenient stay for our guests We appreciate you letti… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGreat location and great staff.
Hi Cristina, Thank you for your kind words. We’re glad to hear you enjoyed our great location and that our staff made a positive impression Thank you again, and we look forward to welcoming you back soon Warm regards Niro Front Office Supervisor
Hi Cristina, Thank you for your kind words. We’re glad to hear you enjoyed our great location and that our staff made a positive impression Thank you again, and we look forward to welcoming you back soon Warm regards Niro Front Office S… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewSatisfied
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Hi Jimmy, Thank you for your feedback. We’re glad to hear you were satisfied with your stay Thank you again, and we hope to welcome you back soon Warm regards Niro Front Office Supervisor
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI felt safe with 24 hour reception. Really enjoyed the pool.
On arrival during the night, the card for my room didn't work and had to be reset. There were no towels in my room and I had to make 2 requests. The couch was so uncomfortable that I couldn't sit there. I requested a taxi to be booked for departure and it wasn't done.
Hi Margaret, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your time in Darwin, felt safe with our 24-hour reception, and made good use of the pool We appreciate your comments and will use them to improve our service and attention to detail. Your comfort and satisfaction are very important to us, and we hope to provide an even better experience next time Thank you again for staying with us, and we hope to welcome you back in the future Warm regards Niro Front Office Supervisor
Hi Margaret, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your time in Darwin, felt safe with our 24-hour reception, and made good use of the pool We appreciate your comments and will use them to i… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location cleanliness and facilities were very good. Staff were very helpful and supportive.
No clothesline to dry your washing only dryers. Swimming pool really not very functional
Hi Rae, Thank you for your lovely feedback. We’re glad to hear you had a wonderful time and appreciated our great location, cleanliness, facilities, and helpful staff We appreciate your note about the drying options and the pool, and we’ll keep this in mind as we continue to improve Thank you again for staying with us, and we hope to welcome you back soon Warm regards, Niro Front Office Supervisor
Hi Rae, Thank you for your lovely feedback. We’re glad to hear you had a wonderful time and appreciated our great location, cleanliness, facilities, and helpful staff We appreciate your note about the drying options and the pool, and we’… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location in the city is good. Having a 24hr desk was handy as we came in on a late night flight. The room was clean and spacious.
Hi Jo, Thank you for your kind words. We’re happy to hear you enjoyed our central location and found the 24-hour desk handy for your late arrival. Thank you again, and we look forward to welcoming you back soon Warm regards Niro Front Office Supervisor
Hi Jo, Thank you for your kind words. We’re happy to hear you enjoyed our central location and found the 24-hour desk handy for your late arrival. Thank you again, and we look forward to welcoming you back soon Warm regards Niro Front … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewHave very convenient location. Near the city of Darwin.
The staffs very friendly and room cleaning.
Hi Ying, Thank you for your lovely feedback. We’re pleased to hear you enjoyed our convenient location and found our staff friendly. It’s great to know the room cleaning met your expectations We look forward to welcoming you back whenever you visit Darwin again Warm regards Niro Front Office Supervisor
Hi Ying, Thank you for your lovely feedback. We’re pleased to hear you enjoyed our convenient location and found our staff friendly. It’s great to know the room cleaning met your expectations We look forward to welcoming you back wheneve… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGood Location Nice & Clean Great Service
All Good
Hi Antonio, Thank you for your great feedback. We’re glad you enjoyed the location, cleanliness, and service Thank you again, and we look forward to welcoming you back soon Warm regards Niro Front Office Supervisor
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation .... it is so central to everything. Rooms are clean.