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  5. Reviews of Serenity Neptuna - 3brm luxury at Darwin Waterfront

Reviews of Serenity Neptuna - 3brm luxury at Darwin Waterfront

19 Kitchener Drive, Darwin CBD, 0800 Darwin, Australia

#27 of 230 hotels in Darwin

Guests' Choice

Review score

Based on 34 apartment reviews

9.4

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.7

  • Location

    9.9

  • Facilities

    9.8

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 4 August 2025

    10
    Great location and view
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 8 nights

    Location was great, apartment was clean and spacious

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    Exceptional! We loved our stay at Serenity Neptuna and definitely hope to return.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 5 nights

    The hot water system in the building was pretty bad and it was necessary to run the taps for up to 5 minutes to get warm water to come through. The water was luke warm at best, which wasn't ideal for washing up or showering. As the only female in the travel party, I was the only one who had issues with this though, as the males preferred the cool showers and didn't do any washing up.

    The accomodation manager provided fantastic communication and was responsive to any enquiries. The location was amazing. I could not think of a place better positioned in Darwin. The apartment was spacious, clean and had everything we needed for our 5 night holiday.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    10
    Exceptional
    • Business trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Management was terrific. The 3 bedroom unit was spacious and well-appointed. Great location with plenty of restaurants.

    Stayed in June 2025

  • Reviewed: 12 September 2024

    10
    Amazing location and clean
    • Business trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    No pool as listed. Don't let this stop you cos there's plenty of places to swim right nearby. But perhaps they mean the ocean because there's a net to keep crocs out and swimming beach. but it's not a pool and slimy bottom and sand is difficult with baby. Or perhaps the wave pool nearby? But need to pay and I feel sick on the waves. This didn't bother me though as the place was otherwise perfect.

    Location brilliant. Clean. All the amenities including soaps and kitchen ware and containers provided. A few drinks and milk etc to get you started.

    Stayed in September 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Pillows

    Location Comfy beds Clean

    Stayed in February 2024

  • Reviewed: 6 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Check in was complicated. And some what confusing.

    Location

    Stayed in January 2024

  • Reviewed: 28 December 2023

    10
    Excellent location! Clean, Modern and Spacious apartment!
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Basement Parking is so stuffy and hot and my boys always complained it was stinky 😜

    1. Location!! The apartment has excellent views of Darwin Waterfront and Harbour- we were lucky to witness all the Christmas festivities and light shows from our wide balcony. And, its a quick trip to the lift and down to join in on the action, restaurants and park on the doorstep. 2. Modern, comfortable, clean, spacious apartment is what our family of 7 needs ( 2 kids, 5 adults)

    Stayed in December 2023

  • Reviewed: 29 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Awesome apartment, great location with terrific views. Very convenient spot and access was really easy

    Stayed in November 2023

  • Reviewed: 8 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location was exceptional

    Stayed in November 2023

  • Reviewed: 29 August 2023

    10
    Waterfront great spot
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Noise from main bathroom fan heard in main bedroom Lack of blinds in bedrooms

    Views Staples supplied Spacious Large balcony

    Stayed in August 2023

  • Reviewed: 17 July 2023

    10
    Superb accommodation with an exceptional host. Nothing else needs to be said.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights

    Neptuna Over The Water has absolutely set the bar high for my accommodation expectations! It was very hard to leave the incredible views of the Waterfront, beautifully designed interior, super comfy beds and overstocked & well equipped kitchen. The gift of beer, wine & chocolates on arrival was extremely thoughtful and totally welcomed after our journey. Cleanliness - 110% spotless!! Our host Mandie was nothing short of exceptional. Going above and beyond to ensure our week stay was comfortable is probably an understatement. Where else do you find a host who offers to drive you to the nearest Woolies to stock up on wine?? We cannot thank our host Mandie enough for helping to make our stay one we will never forget.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    10
    Literally the best holiday property we have ever stayed at
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Honestly, nothing. We loved it.

    I have never been sadder to leave a holiday property (including 6-star-hotels). The apartment is fantastic - roomy, tastefully decorated, immaculately clean - and the location was amazing, we could walk everywhere and the view was awesome. The thoughtful host even left things like oil, salt and pepper, and condiments for use. I can't say enough good things about Neptuna Over The Water.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Perfect place to stay in the NT
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Large 3 bedroom apartment with great views and amenities

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    Perfect Apartment
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Could not fault our stay

    The apartment was spacious, clean, had everything we needed. The balcony was relaxing with fantastic views. We had a great time and Mandie could not have been more helpfully if she tried. Location was perfect, loved the secure parking.

    Stayed in June 2023

  • Reviewed: 22 May 2023

    9.0
    Would recommend to family & friends.
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    perfect location. spacious apartment. Great communication with apartment staff who were very obliging.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    10
    great for a work trip, excellent service from the company. Will stay again.
    • Business trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    -

    Excellent location, great property

    Stayed in May 2023

  • Reviewed: 15 March 2023

    9.0
    Amazing views of beautiful Darwin
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The fan generator that is in the hallway outside of the apartment is very noisey. You can consistently hear it at night which doesn't make for a good night sleep. The pillows are extremely uncomfortable too. Disappointing as everything else is amazing.

    The view from the apartment is amazing and very spacious. Such a great location! Everything you needed was in this apartment. So relaxing and wonderful to sit on the balcony.

    Stayed in March 2023

  • Reviewed: 3 October 2022

    8.0
    Great location, very responsive property manager, good instructions on getting there
    • Business trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    not enough dishwashing tablets or washing powder. could have done with a large pot for cooking pasta and an additional smaller fry pan

    location and security

    Stayed in October 2022

  • Reviewed: 12 September 2022

    10
    Fantastic apartment and location
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 4 nights

    Fantastic apartment and Mandie the host was so easy to work with and very responsive

    Stayed in August 2022

  • Reviewed: 4 March 2024

    7.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Unimpressed at having to strip the beds

    Location

    Stayed in March 2024

  • Reviewed: 28 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 25 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 26 October 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 20 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

Showing 1 – 25

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