Reviews of Elite Gold Coast 4 stars
28 Chisholm Road, Carrara, 4211 Gold Coast, Australia

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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewSo accomodating to our disability needs
N/a
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewWonderful friendly fuss-free Welcome (As Always - !!) ; Everything worked ; Great garden & lawn views instead of skyscrapers promoting refreshing restfulness after the AFL Game @ nearby Carrara Stadium ; beautifully prepared room / suite ; closeness 2 Stadium & public transport v v helpful ; Great well-trained, happy, respectful staff with great PR skills ; Nice 2 b thanked 4 coming & patronage & checking on stay on departure - !!
Only 1 slight glitch - only 1 lil soap sachet 4 2 x guests - small thing - we brought our own so no fuss - but 1 does expect 2 for 2 x booked guests !! - More than sufficient 4 other environ friendly toiletries & welcome hot drinks complimentaries provided - !!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEasy parking. Very clean and tidy.
Could hear people in other rooms nearby. Coughing, talking and upstairs people walking about. Restaurant not open for dinner every night
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location and awesome staff.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLoved the ease of checking in and out. Helpful staff. Loved the restaurant food speed of service. Bed was comfy
Nil
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery close to the venue we needed to be at. It was comfortable.
The rooms were very small, but because we only slept in them it was fine:
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewClose to AFL. stadium so we could watch a game. The hotel restaurant had excellent food and service. Late checkout helpful.
Shower leaked water on to the bathroom floor.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewGood location. Bathroom spacious and very clean . Bed comfortable.
Hi Tracy, Thank you for taking the time to provide a review. We are glad to hear you had a comfortable stay and enjoyed spacious bathroom. We hope to see you again soon! Kind Regards, Elite Team
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewNothing
Hi Gary, Thank you for providing a review. We hope to see you again soon! Kind Regards, Elite Team
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe bed was extremely comfortable and the room nice and quiet. The location of the property was great for where we needed to be every day - Carrara Indoor Stadium.
Unfortunately, our air conditioning didn't appear to be working. It wouldn't warm up the room which was very chilly, the air remained cool no matter what the temperature on the panel said.
Hi Daniel, Thank you for your feedback! We're so pleased to hear that you found the bed extremely comfortable and enjoyed the peace and quiet of the room. It’s also great to know the location suited your needs so well, especially with easy access to Carrara Indoor Stadium. We're very sorry to hear about the issue with the air conditioning and appreciate you bringing it to our attention. We'll have our maintenance team investigate and resolve the problem to ensure future guests have a more comfortable stay. We hope to welcome you back again soon and provide an even better experience! Kind Regards, Elite Team
Hi Daniel, Thank you for your feedback! We're so pleased to hear that you found the bed extremely comfortable and enjoyed the peace and quiet of the room. It’s also great to know the location suited your needs so well, especially with… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewNice new facilities, neat and convenient
I found the bed a tad hard, but that’s personal preference as my teen loved it!
Good Morning, Thank you for your kind words! We're glad you enjoyed the new facilities and found everything neat and convenient. We appreciate your feedback about the bed — comfort can definitely vary from person to person, so we're happy to hear your teen loved it! We hope to welcome you back again soon. Kind Regards, Elite Team
Good Morning, Thank you for your kind words! We're glad you enjoyed the new facilities and found everything neat and convenient. We appreciate your feedback about the bed — comfort can definitely vary from person to person, so we'… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewI was travelling with my teenage son for sport, and we were given a room with a double bed (which would not have fit us) and the staff graciously moved things around to provide us with a room with 2 single beds, which made out stay very comfortable.
Thank you so much for your kind review, Zeffy! We're thrilled to hear that you and your son had a comfortable stay and enjoyed the pizza at our restaurant, Mozzafiato! 😊 Our team takes great pride in being flexible and accommodating, especially when it comes to making sure our guests feel at home. We're glad we could adjust your room to better suit your needs and make your stay more enjoyable. We hope to welcome you both back again soon — whether it's for another event or just a relaxing getaway! Warm regards, Elite Team
Thank you so much for your kind review, Zeffy! We're thrilled to hear that you and your son had a comfortable stay and enjoyed the pizza at our restaurant, Mozzafiato! 😊 Our team takes great pride in being flexible and accommodating, es… Show more