123 Williams Esplanade, 4879 Palm Cove, Australia
#24 of 136 hotels in Palm Cove
Guests' ChoiceBased on 360 apartment reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
9.2
Staff
9.2
Value for money
8.5
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 6, 2025
Michelle
AustraliaGreat location and pool. The room was clean and as advertised
Stayed in September 2025
Reviewed: August 31, 2025
Kim
AustraliaOur apartment overlooked the serenity pool which means there was rarely children so really quiet . Very unusual in Palm cove
Stayed in August 2025
Reviewed: August 30, 2025
Melissa
AustraliaBar staff rude.
Apartment stunning, pool area stunning!
Stayed in August 2025
Reviewed: August 26, 2025
Hannah
AustraliaI just wish there was a back gate from the verandah to garden for a short cut to the pool!
Beautiful pools and gardens make for such a relaxing environment. Love the kid-free serenity pool. Small but very comfortable room. Lovely soft bed!
Stayed in August 2025
Reviewed: August 25, 2025
Scott
AustraliaPool and location were excellent
Stayed in August 2025
Reviewed: August 23, 2025
Fofie
AustraliaThe pool and service
Stayed in August 2025
Reviewed: August 23, 2025
Davina
AustraliaRoom was really spacious and comfortable. Rooftop spa was private. Staff were polite and helpful. Really enjoyable stay for two nights! Would 100% recommend.
Stayed in August 2025
Reviewed: August 22, 2025
Anna
AustraliaLovely room, quiet area.
Stayed in August 2025
Reviewed: August 17, 2025
Anthony
AustraliaGreat location and amenities. Pool area was fantastic. Apartment presentation was fantastic
Stayed in August 2025
Reviewed: August 16, 2025
Tim
AustraliaElysium is run separately to Peppers resort so any issues have to be dealt with by Elysium not the hotel. Had multiple issues with the room keys which delayed me getting back in to my room. This did take a shine off the experience as it was a bit disjointed. If I was booked directly through the hotel this may not have occurred.
Peppers beach club is beautiful. The pool is the draw card and it does not disappoint. There were days that were quite windy but the design of the building protects guests lying around the pool. Swim up pool bar was a winner.
Stayed in August 2025
Reviewed: August 13, 2025
Deborah
AustraliaIt was a little annoying that we had to pick up the keys approx 800 metres from the resort when we didn't have a car, but everything else about Sharyn's service was excellent.thing
Loved the location and facilities of the resort. Apartment was well placed to overlook the pool, but not directly so you didn't get too much noise from the pool area. Once windows were shut, you couldn't hear any noise.
Stayed in August 2025
Reviewed: August 11, 2025
Tracey
New ZealandThe facilities were fantastic! Loved the pool area.
Stayed in August 2025
Reviewed: August 11, 2025
Gary
AustraliaNothing
Great location and facilities. The apartment was clean and had quality furnishings that had a coastal feel. Bed was very comfortable. Balcony overlooked the main pool. Staff at Elysium were great to deal with.
Stayed in August 2025
Reviewed: August 9, 2025
Rachel
AustraliaJust to note the reception is separate to the actual hotel. So if you need anything you have to contact a different reception. Having said that they let us check in early. We could leave the cards in the room as we didn’t have a car so they were very accommodating. And the hotel didn’t mind us leaving our luggage with them to wait to go to the airport.
Great facilities. Swim up bar is fabulous. Location is excellent close to everything no need to have a car iif your coming for relaxation. Spa bath room was lovely.
Stayed in August 2025
Reviewed: August 5, 2025
Travis
United StatesBeds were a bit on the harder side
Great location in Palm Cove. Our serenity apt. was a nice size and fit 6 adults comfortably. Pool was very nice and surrounded well which helps block wind.
Stayed in August 2025
Reviewed: July 20, 2025
Campbell
AustraliaThere were not enough seats beside the pool available, as they were always occupied by others. This made the facilities harder to enjoy.
Pool was a major feature with comfortable temperatures and spacious, and we particularly enjoyed the variety of pools available to use according to your desires. Beds were extremely comfortable and the room was clean and capacious.
Stayed in July 2025
Reviewed: July 20, 2025
Jillian
AustraliaSlightly tired but still perfect for our needs!
Location, cleanliness, facilities.
Stayed in July 2025
Reviewed: July 18, 2025
Simon
AustraliaThe pool was amazing, and the apartment was just far enough away from it to be private.
Stayed in July 2025
Reviewed: July 17, 2025
Nicole
AustraliaNothing
The pool and the room were fabulous
Stayed in July 2025
Reviewed: June 30, 2025
Paris
AustraliaThe apartment was beautifully set up with everything you need available. The bed was incredibly comfortable and it was amazing having both the apartment balcony and our own private rooftop terrace. Can't fault a single thing.
Stayed in June 2025
Reviewed: June 15, 2025
Stephen
AustraliaVery clean and modern, possibly nicest in house pool in Palm Cove
Stayed in June 2025
Reviewed: June 14, 2025
Yvonne
AustraliaThere was very little not to like. If I were to nit pick, I’d say the gym facilities and the fact that we only received one gym towel for the duration of our stay.
The pool was the absolute stand out! It had lots of seating and there was a swim up bar and a smaller pool with a spa. Location was also ideal as it was only a short walk to the beach and restaurants. Bed was very comfy and a smart tv was included in the room. Check in was smooth and straightforward.
Stayed in June 2025
Reviewed: June 13, 2025
Carolyn
United KingdomNothing
Lovely spacious apartment with lovely views
Stayed in June 2025
Reviewed: June 12, 2025
Wendy
AustraliaThe bed was so comfortable, beautiful room , great value and loved the resort pool and easy access. Will definitely stay again
Stayed in May 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content