7 Arnold Street, 7316 Penguin, Australia
#17 of 19 hotels in Penguin
Guests' ChoiceBased on 29 hotel reviews
7.7Cleanliness
7.9
Comfort
8.2
Location
8.5
Facilities
8.0
Staff
8.1
Value for money
8.0
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 12, 2025
Cathy
AustraliaVery central, clean easy parking. Will definitely stay here again
Stayed in May 2025
Reviewed: March 29, 2025
Joe
AustraliaFridge needed defrosting. A very reasonable arrangement was made in exchange for my suggestion that I defrost the fridge.
Stayed in March 2025
Reviewed: November 6, 2024
Hoenderdaal
AustraliaWhen we outside they still walking a lot to garage foods etc
That okay ppl walk bk n bk again pass where I stay for smoke outside
Stayed in November 2024
Reviewed: July 8, 2024
Steven
AustraliaParking bit tight
Stayed in July 2024
Reviewed: July 4, 2024
Simo021
AustraliaLocation was perfect for where I needed it to be. A couple of streets away from the main street and beach... Perfect!
Stayed in June 2024
Reviewed: May 27, 2024
Carmel
Australian/a
n/a
Stayed in May 2024
Reviewed: May 20, 2024
Kim
AustraliaThe problems I found was the bed was only a double, 2 dish cloths both were used, had to wash the dishes before i used them. Lounge was not comfortable. Finding the place was a bit hard. No view and a bit noisy from the restaurant.
Was close to all the beaches and the shops. Plenty of heaters in the place was warm.
Stayed in May 2024
Reviewed: May 15, 2024
Linda
AustraliaNeeds a new fridge
Stayed in May 2024
Reviewed: May 12, 2024
Catherine
AustraliaThere were two remote controls for the television. The smaller one for the smart TV did not work. I think the batteries must have been flat. I mentioned this after my stay , so it should not be a problem for subsequent visitors.
Very comfortable accommodation. Fully equipped kitchen. Microwave and stove. Utensils, crockery and glassware, cooking implements. Location right in the heart of town.
Stayed in April 2024
Reviewed: April 21, 2024
Schinkelshoek
New ZealandPoor lighting in the living room / Kitchen.
Breakfast NA. Location good.
Stayed in April 2024
Reviewed: September 1, 2025
Lynn
AustraliaIt provided tea and coffee but no milk. The fridge was all glass like you would have in a restaurant to display food and was too bright and noisy. The bed was a double a queen would have been better but the mattress was so hard and uncomfortable I ended up sleeping on the couch which was only slightly more comfortable than the bed.
The location was excellent. It was warm. Easy access to the property and free parking.
Stayed in August 2025
Reviewed: July 20, 2025
Gladys
AustraliaQuiet,lovely food and close to the beach . Felt like home.
Stayed in July 2025
Reviewed: June 30, 2025
Dao
AustraliaLocation was great, close to everything, penguin cafe in front had yummy food :-)
Stayed in June 2025
Reviewed: May 28, 2025
Cathy
AustraliaDid not like anything. The "house" is actually a flat at the back of a restaurant and it is hard to find pass the rubbish of the restaurant. The blurb says 2 beds but there was only 1 bed. It was very disappointing, and we had to stay somewhere else. When we complained because there was only 1 bed (no sofa bed nor a bed made in the living area) I received 2 nights refund out of the three I booked at the reduced rate, in all I lost nearly $200.00.
Nothing was not at all like the description in the blurb.
Stayed in May 2025
Reviewed: April 13, 2025
Daryl67
AustraliaEverything was exceptional. The bed the shower the food on-site was unbelievably good. Pizza, Massaman beef and Red curries were fantastic. Literally minutes walk to the beach. My only regret was we were only in the area for 1 night. Next time I'll stay at this place for a week. All the staff we dealt with at the restaurant were great. Food delivered hot out of the oven to our door. 100/100. Also, if you're in town on a Saturday don't miss the market. It was great to buy local produce and listen to some live music.
Stayed in April 2025
Reviewed: April 9, 2025
Sear
AustraliaLousy bedding cheap mattress couch needs replacing business next door hear all the noise have to hang clothes to dry in car park no extra linen if you stay longer as we were there 8 nights staff next door were great and very helpful were told nothing about the unit being joined to a business
Stayed in April 2025
Reviewed: March 31, 2025
Hutchison
AustraliaLocation was great. Property clean and comfortable.
Stayed in March 2025
Reviewed: March 24, 2025
Garry
AustraliaAt $170 a night this place was not good value! 1. No blind on backdoor to protect your privacy especially with the bathroom right next to backdoor? Who doesnt think a window covering on a large glass door is necessary in that situation ? 2.The stove hotplate waa left on when we arrived, I nearly burnt my hand that's not safe? 3.The kitchen tap not secured the top of the tap flicks off when you use it. 4. The bathroom light doesnt work! 5.At a cost of $170 why didn't supply a drop of milk for Tea & coffee. REALLY NO MILK we arrived on a Sunday night then had to buy milk for a cup of tea? 6 The restaurant next door is ultra noisy, it was hard to hear ourselves. Then several times we were forced to listen to songs coming through the walls from the restaurant as they were getting louder and louder. Drowning out the TV? 7. We arrived to someone splitting wood in the carpark? The restaurant seemed to have very little awareness of the obviously thin uninsulated walls given theyre need to rented accommodation & we had next to no peace or quiet in the unit until around 9pm 8. The old double sized bed was both low, very hard & uncomfortable.Giving us a really awful nights sleep. With really awful thin cheap pillows with no support. Again I'm still in shock that the owners think this is guest comfort worth $170? For 25$ a night more we could have stayed at Marsdens in Penguin as before which is far more comfortable! Netflix & Apple TV doesnt equal comfort. They need to review the comfort priorities. I travel a lot for work & following my experience I recomend saving your money stay elsewhere. I often experience far greater comfort & value for money across Tassie. Its definitely one of my less favourable stays. Steer clear. No wonder theres a sign saying if you like it leave a review. I regretted this last minute work travel booking & I cant be the only unhappy customer... who regretted staying here
Not alot in the end beyond the movie we saw on Netflix..... I travelled for work reasons first thing Monday. My expectation at a minimum is peace and quiet, a comfortable good nights sleep. Not having to go in search for milk or watered down hand wash at the price paid!
Stayed in March 2025
Reviewed: March 19, 2025
Cathy
AustraliaClean, well set up. Close to main centre.
Stayed in March 2025
Reviewed: February 2, 2025
John
United KingdomBed too soft and bedding not up to expected standard
Location Rooms were adequate with decent internet
Stayed in January 2025
Reviewed: September 23, 2024
Geoffrey
AustraliaThe bed linen was old but it was clean
Location was great
Stayed in September 2024
Reviewed: July 21, 2024
Amanda
AustraliaLocation was great! Nice and close to local shops and beach. Cozy little unit great for a short stay. Parking was off street.
Stayed in July 2024
Reviewed: June 18, 2024
Vicki
AustraliaI have messaged the owners so they are aware of my opinion of the property. I have given them plenty of time to respond but nothing. It needs attention especially in the cleaning area & ensuring everything is in good working condition. They should replace fridge and microwave as they are not in good condition. Noisy of a night due to restaurant being right next door.
The location was ideal for me,close to facilities and beach. Free parking.
Stayed in June 2024
Reviewed: March 9, 2025
Evelyn
United KingdomThere are no comments available for this review
Stayed in March 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content