229 Thomas Street, 3175 Dandenong, Australia
#11 of 14 hotels in Dandenong
Guests' ChoiceBased on 281 apartment reviews
6.3Cleanliness
6.9
Comfort
6.8
Location
7.7
Facilities
6.5
Staff
7.3
Value for money
6.8
Free Wifi
7.0
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End of dialog contentReviewed: August 6, 2025
Perera
AustraliaThere were mould in the bathroom And when told the manager he sprayed some air freshener Simple mould killer could work, I stayed for five days Did not get cleaned or sheets changed
Stayed in July 2025
Reviewed: July 17, 2025
David
AustraliaThe room has a dieing fridge and bad seals. Which made it compress loudly and often
Staff nice, and helpful
Stayed in July 2025
Reviewed: June 18, 2025
Frank
AustraliaThe two dining chairs were rickey (almost unsafe) and the lounge sagged to the extent we needed to sit on pillows to make it serviceable. The shower screen was broken (but attended to within minutes of being reported) The temporary repair lasted till the last morning. There was no starter pack, (dishwashing liquid, tea towel, clean/unused cleaning /dishwashing cloth). The kitchen was not fitted out for two people renting an apartment, but an immediate response to resolve this when we reported it was made, but the outcome was underwhelming. No glasses at all, we requested some including wine glasses, and got a small assortment (4) of unmatched styles and sizes. The cutlery consisted of one knife, one fork ,one teaspoon and one desert spoon (for 2 people and yes a dishwasher with one washing pack, but no tea towels. We do like to eat together.. They immediately provided an assortment of cutlery but it needed to be washed before using most of it. Similarly with the bowls, plates and mugs. Nice stove and microwave, but no cooking utensils (only a whisk) and no sharp knives. The saucepan was too greasy to get clean enough to use. No bed side lamps and no coat hangers in the wardrobe. The communal laundry on the floor replaced what was advertised as in room facilities, but one look in there at the filth and builders scraps closed off that option.. We were embarrassed at having to complain so much in the first half hour
The location and access were very good, secure garage was very good, but very tight with all the huge 4WD dual cab utes. Internally the common areas looked great and when we entered the appartment we were visually impressed. The bed was comfortable, but some of the furnishings had seen better days.
Stayed in June 2025
Reviewed: June 5, 2025
Elizabeth
AustraliaBeing woken up at 3am to evacuate the property. Someone either smoked in the room or burnt toast?
Plenty of room, somewhere comfortable to sit.
Stayed in June 2025
Reviewed: May 25, 2025
Biata
AustraliaVery loud with Ramadan Festival music playing until 12qm both nights we stayed (no warning given by hotel which was very inconsiderate).
Large comfortable room. Good location. Easy parking.
Stayed in March 2025
Reviewed: April 26, 2025
Sonia
AustraliaBroken shower door, no tea towel or garbage bag in kitchen.
Location and secure car park.
Stayed in April 2025
Reviewed: April 6, 2025
Jam
AustraliaThe reception guy isn’t nice at all. Made feel judged and uncomfortable.
Was a convenient place to Stay
Stayed in January 2025
Reviewed: March 13, 2025
Renee
AustraliaThere was limited cutlery and crockery, no milk, sheet on the bed was ripped. No cooling in bedroom and rooms very hot.
It had two bathrooms, I have never seen a lift that carries a car in a motel. 😊
Stayed in March 2025
Reviewed: March 6, 2025
Bryanna
AustraliaNA
Location Affordable Clean Full amenities
Stayed in January 2025
Reviewed: March 3, 2025
Nimish
New ZealandWashing machine was not working and freeze was turned into freezer.
Location is good
Stayed in March 2025
Reviewed: November 4, 2024
Sultan
AustraliaOnly the bed was better
Stayed in November 2024
Reviewed: October 28, 2024
Gursewak
AustraliaSmell of the carpet in hallway
Cheap and best
Stayed in October 2024
Reviewed: August 20, 2024
Jamaika
AustraliaBed
Location
Stayed in July 2024
Reviewed: July 15, 2024
Craig
AustraliaThe tv didn’t work in room 202, but it didn’t really affect us as we were hardly there. Not enough kitchen utensils.
The location was ideal for what we were there for, we had to be at a sports event everyday at 7am which was close by
Stayed in July 2024
Reviewed: July 2, 2024
Meghan
AustraliaNo parking for bigger cars, lots of noise of work going on in and around the building and had to get from the car park up to reception to get to the lift.
It had a full kitchen in the small space
Stayed in May 2024
Reviewed: May 12, 2024
Rod
AustraliaNo dining table or desk, no cutlery and no dishwasher washing equipment
Location
Stayed in April 2024
Reviewed: January 27, 2024
Alia
AustraliaCard system
Location
Stayed in December 2023
Reviewed: January 11, 2024
Ngatilda
Australia- Dryer in the level that we were on was not turning on, called reception many times they kept promising they will fix it, nothing was done but we had to go up into a different level to use the dryers, it was a mission, and very unfair! - Random alarm testing early in the mornings- SO ANNOYING and VERY DISTURBING! No warning, no nothing at all. - Carpark was very small. Also the smell of rubbish there was very disgusting. - We had a washing machine and it was very loud every time we do our washing that we end up disturbing the poor neighbours- thats how loud it was! - Asked for blankets because we only had one in our room of 4 people and the man at the reception gave me a blanket and it had vomit all over it, disgusting! - WIFI kept cutting off majority off the time. - The old fella at the reception is beyond rude! I don't know how he got a job there but he does not listen to a guest's request, shows no sympathy at all! - I paid for $200 for the bond which should be refunded back when checking out however he did not do that. He said this was for the "cleaning" which was only vacuuming the room, no damages were caused! I had asked for a policy to prove that every guest need to clean and vacuum the room before leaving, he refused! I will not recommend this place! Customer service is shocking!
The location. Close to alot of shops.
Stayed in November 2023
Reviewed: December 10, 2023
Kristine
AustraliaNot enough cutlery or crockery available for the number of people in the room. Also ironing board had no cover
Big rooms
Stayed in September 2023
Reviewed: November 12, 2023
Hilary
AustraliaThe unit didn't look clean. The shower smelt and we chose not to use it. There were no glasses, very limited crockery and cookware. The manager did willingly bring up some more cups when we asked. The unit was quite noisy.
The location is great. Lots of excellent Afghani restaurants.The manager was friendly and the car parking was convenient
Stayed in November 2023
Reviewed: October 11, 2023
Jennie
New ZealandOnly one cup, no glasses, minimal cutlery. $200 bond excessive compared to anywhere else and more than 24hrs later waiting on it to be release back to us.
Handy to where we wanted to be the next day. A washer/ dryer was great.
Stayed in October 2023
Reviewed: September 20, 2023
Abdullah
New ZealandCleanliness, and quality of towels/furnishing.
The staff tried their best with things and helped when possible.
Stayed in September 2023
Reviewed: September 11, 2023
Emel
AustraliaNo hair dryer Crack on the toilet seat A bit noisy Not enough sugar tea coffee
Generally ok Balcony is good for smokers
Stayed in September 2023
Reviewed: August 22, 2023
Robert
Australiasome linen supplies missing but available on request. couldnt set password to tv . had to hotspot to phone .
secure parking.
Stayed in August 2023
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