Reviews of Nightcap at Ferntree Gully Hotel Motel 3 stars
1130 Burwood Hwy, 3156 Fern Tree Gully, Australia

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewLocation Space Comfort AND THE SHOWER HEAD!!
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewHuge shower , comfy bed also had a sofa and the room was big too
Nothing
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewAlways very comfortable
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewDidnt like the soft bed (didnt sleep well) but otherwise we had a great stay.
The soft mattresses
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewClean, comfortable and secure parking
Nothing
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewI have stayed here multiple times over the last few years and the rooms are always exquisitely clean, staff are super helpful and friendly, parking is always available right outstide the room , my wifi connects like I am at home, 3 bottles of free water, 2 containers of UHT milk for multiple coffees, little packets of biscuits....
Nothing
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt was clean, good price and the staff 👌
Nothing, the booking is as advertised.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was impeccably clean, the rain shower was AMAZING and the wash/shampoo/conditioner smelt lovely. She we checked out the receptionist kindly allowed us to store our luggage for the rest of the day until we left the area. A microwave would be handy, but unnecessary as we only stayed one night. Would definitely stay again.
The beds are very soft - but that’s my personal preference only. They would be perfect for many!
Thank you so much for the feedback!
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewVery clean, great location and very handy having the restaurant right there
A bath would be awesome, not sure if any of the rooms have them though
Thank you so much for the feedback Simone. None of our rooms have baths.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat value
Thank you Gabrielle!
Reviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEasy to find and close to the venue we were attending. It had access to a great shopping centre with great food and stores that we don't get to shop at often. The staff were so friendly, helpful and catered to all our needs. If you want a nice place to stay for a getaway that feels like the city, I would look no further than Nightcap at Ferntree Gully.
Thank you so much Shelby! We are thrilled to hear you enjoyed your stay with us!
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewSize
Needed own washing machine and washing line. Possibly a bath in place Not a second shower . Need to be serviced as a hotel at least every second day not be left alone or add a fee after 1 week to do it.
Thanks for the feedback Chrystal. We provide onsite washer and dryer for anyone staying to use for free.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewAffordable especially for last minutes booking
The water heating was choppy switching between hot and cold and the room lacked reliable temperature control.
Thank you for the feedback.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewWe stayed here for the Masters Boxing which was just held around the corner at SEEC.
First time we stayed there was a massive blue between family at the function room right next to the hotel rooms......absolutely awful. This time there was a boy maybe mid teens banging on our doors at 2am obviously up to no good. He then was trying to break into cars. Mind you the accommodation is gated so who knows how he got through. Police involvement, the same as last stay. Far too hectic for my liking!!!! Summary......not a great area for guests who don't know.
We are so sorry to hear about this experience with us Sammy, we do apologise and hope to welcome you back in the future for a better experience.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewComfy bed
This is the second time we have stayed here.....absolutely hectic overnight AGAIN....
We are so sorry to hear about this experience with us Sammy, we do apologise and hope to welcome you back in the future for a better experience.