Reviews of Novotel Melbourne Glen Waverley 4 stars

Dear Melinda, Thank you for your lovely feedback! We're glad you enjoyed a peaceful stay and found our location convenient to restaurants and The Glen Shopping Centre. We hope to welcome you back to Novotel Glen Waverley again soon! Warm Regards, Kavita Pillay Front Office Manager

Dear Melinda, Thank you for your lovely feedback! We're glad you enjoyed a peaceful stay and found our location convenient to restaurants and The Glen Shopping Centre. We hope to welcome you back to Novotel Glen Waverley again soon! … Show more

Dear Ben, Thank you for taking the time to share your feedback following your recent stay at Novotel Glen Waverley. We're pleased to hear that you found the room clean and that your overall stay was decent. Cleanliness is a priority for us, and we’re glad that reflected positively in your experience. However, we’re sorry to learn that you found the bed uncomfortable and the bathroom dated. Your comments are valuable and have been shared with the relevant department heads. Regarding parking, we understand that cost is an important consideration however we genuinely appreciate your feedback. We hope to have the opportunity to welcome you back in the future for a more comfortable and enjoyable stay. Warm Regards, Kavita Pillay Front Office Manager

Dear Ben, Thank you for taking the time to share your feedback following your recent stay at Novotel Glen Waverley. We're pleased to hear that you found the room clean and that your overall stay was decent. Cleanliness is a priority for u… Show more

Dear Wendy, Thank you for sharing your feedback following your recent stay with us. We’re pleased to hear that our central location was convenient for your plans. I’m sorry to learn that the shower temperature control and bed comfort did not meet your expectations. If you were facing any difficulty with the shower or bedding, we encourage guests to let our team know during their stay so we can assist and make your experience as comfortable as possible. Your comments have also been shared with our maintenance and housekeeping teams for follow-up. We appreciate your feedback and hope to welcome you back for a more comfortable stay in the future. Warm regards, Kavita Pillay Front Office Manager

Dear Wendy, Thank you for sharing your feedback following your recent stay with us. We’re pleased to hear that our central location was convenient for your plans. I’m sorry to learn that the shower temperature control and bed comfort did … Show more

Dear Patricia, Thank you for staying with us at Novotel Melbourne Glen Waverley and for sharing your feedback. We’re delighted to hear that you appreciated our friendly and helpful staff, as well as the quality of our breakfast and dinner options. We're also pleased that our central location and the comfort of the bed added positively to your stay. Regarding your comments on the room layout, we’d like to mention that the room you stayed in is one of our standard configurations with two double beds. These rooms are designed to accommodate a range of guests, including families, and we understand that space may feel limited depending on individual preferences. As for the shower over the bath, this is a common feature in many of our standard rooms. However, we do offer rooms with walk-in showers, and we would be more than happy to allocate one for your next stay — just let us know your preference at the time of booking or check-in. Should you ever feel that your room is not quite right for you, please don’t hesitate to speak with our Reception Team. We are always happy to assist and, where availability allows, move you to a room that better suits your needs to ensure your comfort. Thank you once again for your constructive feedback. We hope to welcome you back soon. Warm regards, Kavita Pillay Front Office Manager

Dear Patricia, Thank you for staying with us at Novotel Melbourne Glen Waverley and for sharing your feedback. We’re delighted to hear that you appreciated our friendly and helpful staff, as well as the quality of our breakfast and dinner… Show more

Dear Emma, Thank you so much for your wonderful review and for taking the time to share your experience with us! We're thrilled to hear that you found great value in your stay and enjoyed our location, facilities, and especially the restaurant. Your kind words about the team and cleanliness are greatly appreciated and have been shared with everyone. We hope to welcome you back to Novotel Melbourne Glen Waverley again very soon. Warm regards, Kavita Pillay Front Office Manager

Dear Emma, Thank you so much for your wonderful review and for taking the time to share your experience with us! We're thrilled to hear that you found great value in your stay and enjoyed our location, facilities, and especially the r… Show more

Dear Helen, Thank you for sharing your feedback following your recent stay with us. We’re delighted to hear that you found our team to be very polite—it’s always wonderful to know our staff made a positive impression. Regarding your comment about the shower cleanliness, please accept our apologies. All our rooms, including the bathrooms, are thoroughly checked by our housekeeping team prior to guest arrival. However, if something did not meet your expectations, we always encourage our guests to let us know straight away so we can resolve the issue promptly and ensure your comfort. We value your feedback and hope to welcome you back again for an even better experience. Warm regards, Ashan Abeykoon General Manager

Dear Helen, Thank you for sharing your feedback following your recent stay with us. We’re delighted to hear that you found our team to be very polite—it’s always wonderful to know our staff made a positive impression. Regarding your comm… Show more

Dear Jie, Thank you for your continued support and for sharing your feedback with us. We're pleased to hear you enjoyed our facilities and found the bed comfortable with a good selection of pillows . It's always our aim to provide a restful and relaxing stay. Please note that the current car park pricing is standard and applicable to all guests and we do, however appreciate your honest comments. We appreciate your understanding and look forward to welcoming you back soon. Warm Regards, Ashan Abeykoon General Manager

Dear Jie, Thank you for your continued support and for sharing your feedback with us. We're pleased to hear you enjoyed our facilities and found the bed comfortable with a good selection of pillows . It's always our aim to provide… Show more

Dear Ingrid, Thank you for taking the time to share such a lovely review following your recent stay with us. We’re absolutely delighted to hear that you found your room comfortable, enjoyed the breakfast, and felt well looked after by our friendly and accommodating team. It’s also wonderful to know that our central location added convenience and enjoyment to your stay — being so close to restaurants and cinemas certainly has its perks! Your kind words mean a lot to us, and we truly look forward to welcoming you back to Novotel Melbourne Glen Waverley on your next visit. Warmest regards, Ashan Abeykoon General Manager

Dear Ingrid, Thank you for taking the time to share such a lovely review following your recent stay with us. We’re absolutely delighted to hear that you found your room comfortable, enjoyed the breakfast, and felt well looked after by our… Show more

Dear Kylie, Thank you so much for your lovely feedback! We’re delighted to hear you enjoyed our family-friendly atmosphere and found our location ideal for your stay—especially when travelling with kids. It’s always our goal to make families feel welcome and comfortable. We’ve also taken note of your comments regarding cleanliness, comfort, and value, and we truly appreciate your constructive input as we continue to improve. We hope to welcome you and your family back again soon for another enjoyable stay. Warm regards, Ashan Abeykoon General Manager

Dear Kylie, Thank you so much for your lovely feedback! We’re delighted to hear you enjoyed our family-friendly atmosphere and found our location ideal for your stay—especially when travelling with kids. It’s always our goal to make famil… Show more