18-22 Owen Street, 4877 Port Douglas, Australia
#110 of 243 hotels in Port Douglas
Guests' ChoiceBased on 197 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
9.2
Value for money
8.3
Free Wifi
9.5
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End of dialog contentReviewed: August 29, 2025
Rebecca
New ZealandProperty is in an excellent location and was easily found. The unit we had had been recently ungraded and was nice and comfortable to stay in over a longer period. We particularly liked the walk in shower. The staff were very pleasant and helpful when it came to booking transfers and answering our enquires.
Stayed in August 2025
Reviewed: August 27, 2025
Susan
AustraliaThe second pool was undergoing deck repairs and, as they were done quickly, the pool was reopened before we left.
Location is fabulous. Easy 10 minute walk to the beach, restaurants/pubs, shops and supermarket. It has two pools surrounded by a tropical garden. Sun lounges for sunbaking and covered rotundas with lounge suites for sun shy people to sit in the shade. Every apartment has a balcony area with outdoor furniture. There are laundry facilities (washers and dryers). Under building car parking. It was very quiet at night. The staff emailed me about sight seeing opportunities, dining guides, as well as offering to book airport transfers. We have returned to Hibiscus Gardens many times.
Stayed in August 2025
Reviewed: August 21, 2025
Xiaomin
Chinaone of the rooms does not have window screen to keep away mosquetoes
reception very good, nice balcony
Stayed in August 2025
Reviewed: August 19, 2025
Andrew
AustraliaMain bedroom didn't have fly screens so couldn't open shutters because of insects.Also back pool boardwalk was being replaced so part of area couldn't be used.
Roomy apartment,proximity to beach and Macrossan St.Liked the ambience.
Stayed in August 2025
Reviewed: August 18, 2025
Leanne
AustraliaMaintenance works were happening when we were there which were noisy and meant one pool was out of action. But the staff communicated that they were happening and did their best to make things as smooth as possible.
The staff were fantastic and accommodating. The location was great. The rooms were very charming.
Stayed in August 2025
Reviewed: August 17, 2025
Heather
AustraliaWould have liked a small table for meals.
Close to the beach and easy walk to the shops and Marina.
Stayed in August 2025
Reviewed: August 10, 2025
Carolyn
AustraliaI could hear people in the room above going to the toilet. Being a corner room and facing the road was very noisy. For the first two nights we had very little sleep
The location was great, the reception staff were helpful. By night the property was beautifully lit up.
Stayed in August 2025
Reviewed: August 7, 2025
Tim
AustraliaWould be great if they replaced the double bed with a queen or king bed. Kitchen could do with an upgrade as well and was lacking some basic utensils (e.g. - bread board, decent large cutting knife, non-stick fry pan and tongs) and had no coffee pod machine.
Good location within walking distance of Macrossan Street (main street with shops/cafes/restaurants/pubs) and Four Mile Beach. Nice pool and barbeque area. Staff were very friendly and helpful.
Stayed in July 2025
Reviewed: August 5, 2025
Michele
AustraliaThe bathroom. It needed an update, shower poor, needing a big step over the bath. Spa looked a little dirty
Location and pools and garden
Stayed in July 2025
Reviewed: July 7, 2025
Belinda
New ZealandDesign fault with shower that water goes all over the floor. Would have been nice for the spa to have been hot for the cooler months.
Great location, very central, walking distance to everything. Room well stocked with everything we needed.
Stayed in July 2025
Reviewed: July 3, 2025
Felicia
AustraliaIt was a bit small as a 2 bedroom, expected a bit bigger. Having window shutters bought in a bit of noise .
Very clean apartment. The kitchen was compact, but all we needed. Loved the outdoor balcony so we could eat outside. Great having 2 bathrooms. Very comfortable beds.
Stayed in July 2025
Reviewed: June 4, 2025
Brenda
PeruWould have appreciated a heads up about the construction site next to the rooms and pool. Wasn't a great view or comfortable walk to the other side of the building.
Great stay. Perfect location, lovely and helpful staff, clean rooms. As it was a weekday and lowish season we were able to check-in earlier than expected which was highly appreciated.
Stayed in May 2025
Reviewed: May 10, 2025
Frank
AustraliaWe found the sofa a little uncomfortable.
Great location, walking distance to restaurants, supermarket, and marina. Very quiet and peaceful.
Stayed in May 2025
Reviewed: May 8, 2025
Erin
AustraliaApartment next to us was being renovated. Main pool closed and then second pool closed last couple of days .
Great location ! Looks good!
Stayed in May 2025
Reviewed: January 4, 2025
Lee
AustraliaCould do with some basics such as some oil for the BBQ, conditioner and hair-dryer in the bathrooms and a tissue box. . Some inconsiderate guests bring speakers to the pool. This could be better communicated that it is not OK.
Great Balinese vibe. Nice pools. Beds were comfy. Appreciated the chromecast on the TV. Walking distance to everything
Stayed in January 2025
Reviewed: December 30, 2024
Shelly
AustraliaSpacious. Close to Main Street and wharf areas. Didn’t need a car could walk everywhere.
Stayed in December 2024
Reviewed: December 28, 2024
Aditya
AustraliaIt was little pricy and it dropped after our booking.
Pools, close to the Main Street.
Stayed in December 2024
Reviewed: November 27, 2024
Phillips
United KingdomBeautiful surroundings and great location
Stayed in November 2024
Reviewed: November 12, 2024
Steph
AustraliaIt wasn’t a problem for us but it wasn’t clear that there were only steps to access the upstairs rooms from the overview. Some hooks to hang towels off the floor in the bathroom would be nice
Friendly staff, rooms were clean. Great location to walk to marina, main town and 4 mile beach
Stayed in November 2024
Reviewed: November 2, 2024
Simone
AustraliaI felt it was a little rude having to purchase more toilet paper once you had used your quota for your stay. You were able to hear a lot of noise from the street at night.
Excellent location and very clean. The pool was wonderful (there was two, but we only swam in the 'back" one. The rooms were clean and spacious.
Stayed in October 2024
Reviewed: October 21, 2024
Michelle
AustraliaMore kitchen utensils & cookware.
Fabulous helpful staff & location was great.
Stayed in October 2024
Reviewed: October 20, 2024
Teena
AustraliaStaff were very attentive and friendly. Location is great
Stayed in October 2024
Reviewed: October 10, 2024
Amanda
New ZealandBbq directly under our balcony so yucky cooking smells all the time. Pool view- but we had to try and look under a shade sail to see the pool- misleading. Couch was rather uncomfortable to sit on
Close easy walking to restaurants. Central location. Two pools. Great bed.
Stayed in October 2024
Reviewed: October 9, 2024
Dan
AustraliaTop flight rooms aren't easy to carry heavy cases to the top. Only 2 coffee pods for 3 nights between 3 adults felt a little stingy - maybe because it was a public holiday weekend the cleaners didn't refresh or pop in to tidy over the place
Perfect location within walking distance between all of the local spots and beach. Easy free parking, lovely pool areas. Tranquil setting. Clean and comfortable
Stayed in October 2024
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