When we arrived at the property at 20 mins after check in and the cleaners were still there and had a lot to still do.. vacuuming and moping eg.. When I told them we were there to check in and that check in was 3pm and was then already 3:20pm they respond telling me that they had had a long day.. now I can understand that completely but we had driven 2 days from Victoria and were extremely tired and restless.. with two dogs, two teenagers, we were ready to just be settled. On inspection of the property, I did notice a lot wasn’t done and being under the understanding that the property was “professionally cleaned” I was quite frustrated not only about the delay in check in but the standard of the property… On first inspection, the property is very tidy and appears clean but as a private house cleaner myself, I was appalled at what was called a “professional clean” I did get into contact with the host, who were great with responding and time frames. I did only tell them the ensuite wasn’t exactly clean and they did organised the cleaners to come back the next day to fix the issues and we were told they wanted to give us a bottle of wine to apologise for any inconvenience. The next day a time was organised that didn’t suit us but was able to be changed to a time that did.. they still came 30 mins later than we were told. When the cleaner came to rectify the issues he asked me what exactly what needed to be done.. I explained and also asked about the grout in the showers as they have black and pink.. which obviously needs to be cleaned.. this lead to further conversation regarding the dust and further cleanliness of the property.. which I was then told that these things are done on a deep clean. As a cleaner myself.. if I said that to my clients, they would not want me to come back if I could not help them keep their property up to standard on a regular basis. On further inspection, I have noticed mould spots in the air con in the property, especially the main...

Loved how close it was to everything. Our dogs were welcome to come with us and it was everything we needed. The hosts were great with communication and very accommodating.

Stayed in January 2025

The wifi dropped out on the 1st Monday contacted hosts wifi not back until Wednesday afternoon, the next Monday same thing happened wifi not back until Thursday afternoon, host aware no compensation offered even knowing that we were both working remotely and had to use our phone data which my daughter used all of hers. Way to many cushions on the furniture makes you feel like you aren't welcome to sit on chairs and you have to put them on the floor to sit down and these are white cushions. Couch and chairs in lounge area not very comfortable at all for lounging of an evening. Outdoor furniture really does need a good revamp, 2 chairs broken, gazebo filthy, front furniture flimsy and not very comfortable. Getting into the garage is a pain having to use a key to go in from the building especially with hands full and to be honest could be a fire hazard to escape in a hurry (this needs to be taken up with body corp), we actually parked in the street much easier with the gate right at the car. If you have a plug in Hybrid there isn't anywhere close to plug into power I ran an extension lead across the nature strip into the yard to the outdoor power point behind the BBQ. Grounds need to be cleaned up and trees out front cut back low hanging branches. Holes in back wood fence and some of the down rails on the metal fence are wider than others. Yes this is a pet friendly property but small dogs can get out of the fenced yard and it is on a busy noisy road. Ours are only little and got out on a few occasions. You can't enjoy having doors open or going outside for a coffee as the traffic noise is just to loud. The stickers on all the switch panels need replacing as you can't read them using a dymo machine would be good as the print would stay. The outdoor light at the main bedroom doesn't work and there needs to be path lighting from the gates in the yard especially with the big ball/rock near the path, I almost fell over this.

Well I would've liked to have given a better rating but I couldn't due to a few things traffic noise, dogs getting out of broken fencing, lack of external lighting, garden maintenance, wifi issues and no compensation offered for 7 out of 18 days no wifi. The property is overall lovely and has lovely views but could do with a bit of work outside. It was clean with exception of the fan cover in the main bathroom and the dryer filter. Also a few to many nick nacks around that aren't needed and just get in the way. Lounge furniture not comfortable 2 x 3 seaters would be better when the property can accomodate 4 sleeping. I'd get rid of the curtains in the 2nd bedroom and replace with a blind as the far end curtain you can't open as you can't get beside the bed on the window side. The kitchen had a good supply of herbs and spices but the cooking utensils need replacing as they are filthy. Certainly not enough toilet paper, rubbish bags, coffee pods for a long stay. I have had plenty left in other accommodation for longer stays. We were on the Sunshine Coast for full hip replacement for 1 of our dogs so had to remotely work and I have my own business so am always working remotely.

Stayed in August 2025

Nothing

Nice stay good location

Stayed in August 2025

One suggestion: improve the outdoor furniture. It’s in very bad condition and too dirty to use. That’s the only downside

Excellent location. The apartment is clean, beautiful, and has everything you need. You can tell that Jonathan puts effort into making sure guests have a great stay. There are also bikes and chairs available, which is a nice extra. In short: I loved it!

Stayed in July 2025

There s

The apartment was clean, spacious and had all appliances. Ocean views were great, and having a dog friendly yard with a doggy door was a plus.

Stayed in July 2025

Very noisy road at all hours of the day kept us awake at night, main couch was white and a bit dirty, the key system is confusing and we had to pay extra when we got locked out

Enough space, good heating, walk to Alex Surf Club was not bad.

Stayed in July 2025

Nothing

So thoughtful with everything provided for our stay 🤗

Stayed in November 2024

Gorgeous apartment with loads of room. Really nice outdoor area and view of the ocean. Easy walk to shop and beach.

Stayed in October 2024

Situated on noisy road during peak hours. Outdoor area needs a good clean & chair cushions need replacing. Mattress base in one of twin beds collapsed.

Spacious property and fantastic outdoor space for us & our 2 pets with view to sea. Comfortable bed in master. Kitchen had everything you could want including herbs ,spices. Short walk to beach, cafe, surf club & pet friendly on leash area. Great bar-b-q

Stayed in May 2025

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Stayed in June 2025

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Stayed in December 2024