11 John Lund Drive,Hope Island, Hope Island, 4212 Gold Coast, Australia
#127 of 129 hotels in Gold Coast
Guests' ChoiceBased on 2537 hotel reviews
6.0Cleanliness
6.7
Comfort
6.9
Location
7.8
Facilities
6.3
Staff
6.8
Value for money
7.0
Free WiFi
6.5
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End of dialog contentReviewed: 29 August 2025
Michel
AustraliaConvenience shop not open
It's quite
Stayed in August 2025
Reviewed: 24 August 2025
Karen
AustraliaThe dirty towels the dirty bath. It was a kitchenette, which had no wash cloth or tea towel or dishwashing liquid
Location
Stayed in August 2025
Reviewed: 23 August 2025
Kerrelyn
AustraliaRoom smelly. Could be a lot cleaner in unit and outside on ground floor next to pool area. Mould in shower, bathroom windows sill appears never cleaned. No coffee, tea, sugar in container (lucky we brought our own), no coffee cups and had to seek from cafe. Barely any toilet paper for a 2 night stay and had to ask twice for more. Hotel never answers phone or returns calls.
Great location! Best Eggs Benedict/hol and aide sauce ever!
Stayed in August 2025
Reviewed: 17 August 2025
Ross
AustraliaThe gym equipment is in a very poor state and half of it doesn't work at all. The gym was always locked and we were not allowed to have the code to get in. We had to contact the reception manager but the reception which was not staffed until 2pm, so we were told to ask the staff at the cafe to call the reception manager. This was a real pain.
Good location and nice view over the marina.
Stayed in August 2025
Reviewed: 15 August 2025
Madelaine
New ZealandThe room was not particularly well cleaned - surfaces were marked, there was some rubbish on the floor. The facilities in the room were basic at best - paper plates etc but proper crockery could be requested. The wifi was really patchy. There was one spare warm blanket but two beds. There was no hair dryer.
A fantastic location in a secluded spot, close to waterways, walking paths, nearby shops. Out of the way but not isolated. The location made up for the basic facilities.
Stayed in August 2025
Reviewed: 14 August 2025
Malainie
AustraliaOther patrons had left alot of rubbish around the out door pool areas. With alot of temporary housing going on
Great location overlooking the marina. Room was clean and tidy
Stayed in August 2025
Reviewed: 13 August 2025
Kay
AustraliaThe use of bidegrable cups and plates No milk in the fridge to be able to make a cuppa Limited amount of tea and coffee in the room Hubby not happy there were no biscuits No complimentary shampoo
The location
Stayed in August 2025
Reviewed: 13 August 2025
Debra
FranceAll communal areas were very dirty! Cobwebs and dirt everywhere, the carpet on the stairs wasn’t hoovered for the whole of our 11 night stay! We booked a balcony but couldn’t use it as it was filthy!
Location and parking
Stayed in August 2025
Reviewed: 11 August 2025
Shaune
AustraliaCurtains were buggered that did not cover the whole door or slide as tge fixtures was broken, there was also old spew on the back of the bathroom door
Handy having restaurant downstairs
Stayed in August 2025
Reviewed: 10 August 2025
Heidi
AustraliaIt’s very run down.
The friendly staff and the food in the restaurant were great.
Stayed in August 2025
Reviewed: 7 August 2025
Marlene
AustraliaNeeds maintenance. Curtains hanging off tracks. Damage to bathroom ceiling.
It was clean and quiet
Stayed in August 2025
Reviewed: 4 August 2025
Margaret
AustraliaThe lifts were sometimes not working - never anyone at reception- I was notified by you my check in was 9-10 the owner when I found her disputed that - however they did let me in a little earlier- some products on menus they did not have
The property was ok - in a great spot - the bar had great entertainment
Stayed in August 2025
Reviewed: 3 August 2025
Edward
AustraliaShower was good
No real cutlery, poor instructions on how to get to our room, air con was good.
Stayed in August 2025
Reviewed: 25 July 2025
Fisher
AustraliaThe staff were pleasant and the bartender is friendly, a great cook and clearly is passionate to be there. Me and my manager really enjoy his hospitality and is part reason to why we return
Stayed in July 2025
Reviewed: 25 July 2025
Jessica
United KingdomUnfortunately the pool isn’t heated (too cold for me) but the kids weren’t bothered and still enjoyed!
Great location. Staff were so friendly and nice. Bar downstairs which does great pizzas. Laundry facilities on site so you can do washing.
Stayed in July 2025
Reviewed: 18 July 2025
Ralph
AustraliaService was very poor would not stay there again bags of rubbish in the hallway the hole time we were there
Room was clean
Stayed in July 2025
Reviewed: 16 July 2025
Hemsie1980
AustraliaNo receptionist
The view
Stayed in April 2025
Reviewed: 16 July 2025
Elke
AustraliaAll the stairs and maze of hallways to fine your room
Only had coffee and it was terrible
Stayed in June 2025
Reviewed: 14 July 2025
Kate
AustraliaThe grout in the shower had mould on it Only 1 power point in the bathroom No teabags or milk
Comfy bed Spacious room Good breakfast Nice bar Free parking
Stayed in July 2025
Reviewed: 13 July 2025
Marnie
AustraliaIt was outdated and falling apart. All facilities need a major face lift
The location and front desk staff Restaurant/bar
Stayed in July 2025
Reviewed: 10 July 2025
Colin
AustraliaRoom locking system has to be the worst system I have ever come across. Its a no key system, and as it didn’t work every time a coal back I had to get staff, find them first, and get then to try before they went to get a key and let me in. Then reset and start again.
It was quite
Stayed in July 2025
Reviewed: 9 July 2025
Sonja
AustraliaI had tried to contact the property a dozen times for a week before our stay with no answer to calls, messages, or emails.
Stayed in July 2025
Reviewed: 8 July 2025
Ian
AustraliaOnly a few sheets of toilet paper (no spares), no toiletries. Quite a walk from the carpark to our room.
Quiet position, comfy beds, undercover parking.
Stayed in July 2025
Reviewed: 8 July 2025
Sharon
AustraliaDo sterile as everything was done not using staff No testers or milk and no staff available to ask The restaurant ordering of food by panel hideous and the staff couldn’t speak English Hope the people in the room next to us in 2012 were charged for the fire alarm
Clean and tidy
Stayed in July 2025
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