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  5. Reviews of Hope Harbour Hotel

Reviews of Hope Harbour Hotel 3 stars

11 John Lund Drive,Hope Island, Hope Island, 4212 Gold Coast, Australia

#127 of 129 hotels in Gold Coast

Guests' Choice

Review score

Based on 2537 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.9

  • Location

    7.8

  • Facilities

    6.3

  • Staff

    6.8

  • Value for money

    7.0

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 29 August 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Convenience shop not open

    It's quite

    Stayed in August 2025

  • Reviewed: 24 August 2025

    5.0
    I wouldn’t stay again unless things improve
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The dirty towels the dirty bath. It was a kitchenette, which had no wash cloth or tea towel or dishwashing liquid

    Location

    Stayed in August 2025

  • Reviewed: 23 August 2025

    6.0
    A great location and cafe! With focus on cleaning and restocking rooms could be fantastic. Please answer the phone, retu
    • Leisure trip
    • Couple
    • Standard 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room smelly. Could be a lot cleaner in unit and outside on ground floor next to pool area. Mould in shower, bathroom windows sill appears never cleaned. No coffee, tea, sugar in container (lucky we brought our own), no coffee cups and had to seek from cafe. Barely any toilet paper for a 2 night stay and had to ask twice for more. Hotel never answers phone or returns calls.

    Great location! Best Eggs Benedict/hol and aide sauce ever!

    Stayed in August 2025

  • Reviewed: 17 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 2 nights

    The gym equipment is in a very poor state and half of it doesn't work at all. The gym was always locked and we were not allowed to have the code to get in. We had to contact the reception manager but the reception which was not staffed until 2pm, so we were told to ask the staff at the cafe to call the reception manager. This was a real pain.

    Good location and nice view over the marina.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    6.0
    A fairly basic option in a fantastic location
    • Leisure trip
    • Solo traveller
    • Balcony 2 Queen Size Beds
    • Stayed 4 nights

    The room was not particularly well cleaned - surfaces were marked, there was some rubbish on the floor. The facilities in the room were basic at best - paper plates etc but proper crockery could be requested. The wifi was really patchy. There was one spare warm blanket but two beds. There was no hair dryer.

    A fantastic location in a secluded spot, close to waterways, walking paths, nearby shops. Out of the way but not isolated. The location made up for the basic facilities.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    5.0
    Puzzle building
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Other patrons had left alot of rubbish around the out door pool areas. With alot of temporary housing going on

    Great location overlooking the marina. Room was clean and tidy

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The use of bidegrable cups and plates No milk in the fridge to be able to make a cuppa Limited amount of tea and coffee in the room Hubby not happy there were no biscuits No complimentary shampoo

    The location

    Stayed in August 2025

  • Reviewed: 13 August 2025

    6.0
    We would not recommend or stay there again
    • Leisure trip
    • Couple
    • Balcony 2 Queen Size Beds
    • Stayed 11 nights
    • Submitted via mobile

    All communal areas were very dirty! Cobwebs and dirt everywhere, the carpet on the stairs wasn’t hoovered for the whole of our 11 night stay! We booked a balcony but couldn’t use it as it was filthy!

    Location and parking

    Stayed in August 2025

  • Reviewed: 11 August 2025

    5.0
    Hope island harbour hotel
    • Leisure trip
    • Couple
    • Balcony 2 Queen Size Beds
    • Stayed 2 nights
    • Submitted via mobile

    Curtains were buggered that did not cover the whole door or slide as tge fixtures was broken, there was also old spew on the back of the bathroom door

    Handy having restaurant downstairs

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    It was affordable accommodation - we enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It’s very run down.

    The friendly staff and the food in the restaurant were great.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard 2 Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Needs maintenance. Curtains hanging off tracks. Damage to bathroom ceiling.

    It was clean and quiet

    Stayed in August 2025

  • Reviewed: 4 August 2025

    5.0
    I would stay again because of where it is - however maybe not in winter
    • Leisure trip
    • Solo traveller
    • Balcony 2 Queen Size Beds
    • Stayed 1 night
    • Submitted via mobile

    The lifts were sometimes not working - never anyone at reception- I was notified by you my check in was 9-10 the owner when I found her disputed that - however they did let me in a little earlier- some products on menus they did not have

    The property was ok - in a great spot - the bar had great entertainment

    Stayed in August 2025

  • Reviewed: 3 August 2025

    5.0
    Below average
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Shower was good

    No real cutlery, poor instructions on how to get to our room, air con was good.

    Stayed in August 2025

  • Reviewed: 25 July 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The staff were pleasant and the bartender is friendly, a great cook and clearly is passionate to be there. Me and my manager really enjoy his hospitality and is part reason to why we return

    Stayed in July 2025

  • Reviewed: 25 July 2025

    7.0
    Excellent value for money. Great location with picturesque sunset views over the water.
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Unfortunately the pool isn’t heated (too cold for me) but the kids weren’t bothered and still enjoyed!

    Great location. Staff were so friendly and nice. Bar downstairs which does great pizzas. Laundry facilities on site so you can do washing.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Service was very poor would not stay there again bags of rubbish in the hallway the hole time we were there

    Room was clean

    Stayed in July 2025

  • Reviewed: 16 July 2025

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Standard 2 Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    No receptionist

    The view

    Stayed in April 2025

  • Reviewed: 16 July 2025

    6.0
    Good for the cost
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    All the stairs and maze of hallways to fine your room

    Only had coffee and it was terrible

    Stayed in June 2025

  • Reviewed: 14 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The grout in the shower had mould on it Only 1 power point in the bathroom No teabags or milk

    Comfy bed Spacious room Good breakfast Nice bar Free parking

    Stayed in July 2025

  • Reviewed: 13 July 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard 2 Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was outdated and falling apart. All facilities need a major face lift

    The location and front desk staff Restaurant/bar

    Stayed in July 2025

  • Reviewed: 10 July 2025

    5.0
    No comment
    • Business trip
    • Solo traveller
    • Standard 2 Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Room locking system has to be the worst system I have ever come across. Its a no key system, and as it didn’t work every time a coal back I had to get staff, find them first, and get then to try before they went to get a key and let me in. Then reset and start again.

    It was quite

    Stayed in July 2025

  • Reviewed: 9 July 2025

    5.0
    Needs better customer service
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    I had tried to contact the property a dozen times for a week before our stay with no answer to calls, messages, or emails.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Only a few sheets of toilet paper (no spares), no toiletries. Quite a walk from the carpark to our room.

    Quiet position, comfy beds, undercover parking.

    Stayed in July 2025

  • Reviewed: 8 July 2025

    7.0
    Quite ok for a one night stay
    • Leisure trip
    • Couple
    • Studio with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Do sterile as everything was done not using staff No testers or milk and no staff available to ask The restaurant ordering of food by panel hideous and the staff couldn’t speak English Hope the people in the room next to us in 2012 were charged for the fire alarm

    Clean and tidy

    Stayed in July 2025

Showing 1 – 25

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