Reviews of ibis Melbourne - Glen Waverley 3 stars
297 Springvale Road, 3150 Glen Waverley, Australia

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewClose to restaurants and shops. Quiet and the bed was very comfortable.
Dear Kharananda, Thank you for positively reviewing your recent stay. We're delighted you enjoyed your stay at ibis Melbourne Glen Waverley. Our team takes pride in offering convenient access to local amenities while maintaining peaceful surroundings. The specially designed ibis Sweet Beds aim to provide ultimate relaxation, and we're thrilled yours delivered comfort throughout your visit. It would be a pleasure to welcome you back on your next trip through Rouen. Best wishes, Sahan Shanthapriya , Guest Experience Manager
Dear Kharananda, Thank you for positively reviewing your recent stay. We're delighted you enjoyed your stay at ibis Melbourne Glen Waverley. Our team takes pride in offering convenient access to local amenities while maintaining peac… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location wise. Good employees. Should get pay rise.
Helpful
Dear Mahmuda, Please accept our sincere thanks for this glowing review. We are delighted to hear about your recent experience at ibis Melbourne Glen Waverley. It was a pleasure to read your kind words about our team members. Our staff takes great pride in delivering attentive service, and we’re thrilled this contributed positively to your stay. We’re glad our convenient location near Glen Shopping Centre and transport links added ease to your visit. Exploring Melbourne’s attractions from our doorstep is always a highlight for guests. We hope to have the pleasure of welcoming you back in the future. Warm regards, Sahan Shanthapriya , Guest Experience Manager
Dear Mahmuda, Please accept our sincere thanks for this glowing review. We are delighted to hear about your recent experience at ibis Melbourne Glen Waverley. It was a pleasure to read your kind words about our team members. Our staff t… Show more
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewlocation
not having cutlery and basic dinnerware in the room
Dear Shermila, We appreciate that you took the time to share your experience with us. We’re pleased you appreciated our convenient location near Glen Waverley Station and local dining options. While we aim to meet all guest needs, we regret any inconvenience experienced during your stay. Our 24-hour reception team is always available to provide additional amenities upon request. We do hope to have the opportunity to welcome you back in the future. Best regards, Sahan Shanthapriya , Guest Experience Manager
Dear Shermila, We appreciate that you took the time to share your experience with us. We’re pleased you appreciated our convenient location near Glen Waverley Station and local dining options. While we aim to meet all guest needs, we reg… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewEasy check in and great parking
The heater was to hot and wouldn’t change temps, so I ended up turning it off
Dear Megan, We appreciate that you took the time to share your experience with us. We're delighted you found our hotel to offer great value alongside convenient amenities. Our team takes pride in providing smooth arrivals, and we're pleased this extended to our secure underground parking facilities that make vehicle storage worry-free for travelers. Regarding temperature management, we regret any discomfort caused and remind guests our rooms offer individual climate controls alongside supplementary heating/cooling units available upon request. Finally, we're glad our proximity to Glen Shopping Centre added convenience to your stay, allowing easy access to retail and dining options just minutes from our property. We hope that you will return in the future. Best wishes, Sahan Shanthapriya , Guest Experience Manager
Dear Megan, We appreciate that you took the time to share your experience with us. We're delighted you found our hotel to offer great value alongside convenient amenities. Our team takes pride in providing smooth arrivals, and we'… Show more
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFriendly and welcoming staff, room met my needs and was clean, location is within walking distance to really lovely places to each.
N/A
Dear Maria, We would like to thank you for this great review of your recent experience with us. It’s wonderful to hear your stay at ibis Melbourne Glen Waverley met your expectations. We’re delighted our team made you feel welcome and that your room provided the comfort you needed. Our location near dining and shopping areas aims to make every guest’s stay both convenient and enjoyable. We look forward to welcoming you back on a future occasion. Best regards, Sahan Shanthapriya , Guest Experience Manager
Dear Maria, We would like to thank you for this great review of your recent experience with us. It’s wonderful to hear your stay at ibis Melbourne Glen Waverley met your expectations. We’re delighted our team made you feel welcome and th… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location, parking facilities really good. Room clean and comfortable Buffet breakfast was good and great opening hours Staff were really friendly
Dear Helen, Thank you for taking the time to let us know your opinion of your recent stay. We're delighted you found our location convenient and appreciated our parking facilities. It's wonderful to know your room met expectations for cleanliness and comfort, and that our breakfast offerings complemented your stay with their quality and service hours. Our team takes great pride in providing friendly service, and we're thrilled this enhanced your experience. I look forward to seeing you again in the future. Kind regards, Sahan Shanthapriya , Guest Experience Manager
Dear Helen, Thank you for taking the time to let us know your opinion of your recent stay. We're delighted you found our location convenient and appreciated our parking facilities. It's wonderful to know your room met expectation… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewHave stayed quite a few times here and it's nearly always clean and tidy. This time I was placed away from the cinema's carpark so I wasn't woken at midnight like last time. The staff were super friendly and the parking was secure and plentiful.
The place was moderately clean but still with some gross elements if you looked closely enough (like brown skid marks on the grey wall and dusty corners etc). The room had a queen and a single bed and the single was so soft my friend had trouble sleeping on it. The thermostat was over- aggressively warm (at least it was warm though).
Dear Siobhan, Thank you for taking the time to share your review. We're delighted to hear you choose our hotel regularly and appreciate our consistent standards. Your recognition of our team's hospitality and the secure parking arrangements reinforces our commitment to guest comfort. We've shared your compliments about the quiet room placement with our front desk team. Regarding room particulars, we regret any discomfort experienced and confirm all guests can adjust individual climate controls to their preference. Our maintenance team routinely services these systems. Finally, we're pleased our central Glen Waverley location continues serving as a convenient base for your Melbourne explorations. The proximity to transport links and local dining remains a highlight many guests appreciate. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Kelum Gintotage Hotel Manager IBIS Melbourne Glen Waverley
Dear Siobhan, Thank you for taking the time to share your review. We're delighted to hear you choose our hotel regularly and appreciate our consistent standards. Your recognition of our team's hospitality and the secure parking a… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewDear Fiona Thank you for taking the time to review your recent stay at our hotel. We are sorry that we missed the mark during your stay with us. We are always looking for ways to improve, so feel free to contact us directly to discuss your experience in more detail. We hope that we may have the pleasure of welcoming you back on a future visit. Best regards, Sahan Shanthapriya , Guest Experience Manager
Dear Fiona Thank you for taking the time to review your recent stay at our hotel. We are sorry that we missed the mark during your stay with us. We are always looking for ways to improve, so feel free to contact us directly to discuss yo… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewDear Guest, Thank you for your positive review. We're delighted you found our hotel to be great value and appreciated our team's assistance. Our staff takes pride in providing warm service while maintaining high standards, and it's rewarding to know this contributed to your positive stay experience. Should your travels bring you back to Melbourne, we'd be honored to host you again. We look forward to welcoming you back on your next visit. Best wishes, Sahan Shanthapriya , Guest Experience Manager
Dear Guest, Thank you for your positive review. We're delighted you found our hotel to be great value and appreciated our team's assistance. Our staff takes pride in providing warm service while maintaining high standards, and it&… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe room was nice and big and the bed was very comfortable, Excellent shower, nice and quiet
Dear Chris, Thank you for this review. We are thrilled to hear you enjoyed your stay at ibis Melbourne Glen Waverley. It's wonderful our spacious accommodations and ibis Sweet Bed provided such comfort during your visit. We're particularly pleased the shower facilities met your expectations and that our soundproofing measures ensured a peaceful environment throughout your stay. We look forward to welcoming you back. Best wishes, Sahan Shanthapriya , Guest Experience Manager
Dear Chris, Thank you for this review. We are thrilled to hear you enjoyed your stay at ibis Melbourne Glen Waverley. It's wonderful our spacious accommodations and ibis Sweet Bed provided such comfort during your visit. We're pa… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
Dear Glenn, Thank you for this review about your recent stay. We are sorry that we missed the mark during your stay with us. We are always looking for ways to improve, so feel free to contact us directly to discuss your experience in more detail. We hope you will come and stay with us again. Best wishes, Sahan Shanthapriya , Guest Experience Manager
Dear Glenn, Thank you for this review about your recent stay. We are sorry that we missed the mark during your stay with us. We are always looking for ways to improve, so feel free to contact us directly to discuss your experience in more… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewStaff was ok
Terrible bad and pillows. Broken curtains. Ar cond super noisy. No gym or at least a treadmill or bike
Dear Ingrid, We appreciate that you took the time to review your feedback with us. We're glad to hear your positive remarks about our staff members who consistently aim to deliver quality service. However, we sincerely apologize that some aspects of your stay didn't meet expectations. Our rooms feature individually controlled air conditioning systems with extra fans available on request, and our housekeeping team would have been happy to address any curtain maintenance issues during your stay. While we don't have an onsite gym, our location near walking paths provides alternative exercise opportunities. We hope to be able to welcome you back for an improved stay. Kind regards, Kelum Gintotage Hotel Manager IBIS Melbourne Glen Waverley
Dear Ingrid, We appreciate that you took the time to review your feedback with us. We're glad to hear your positive remarks about our staff members who consistently aim to deliver quality service. However, we sincerely apologize that… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewGood customer service.
The room is not properly cleaned, and the bedsheet is causing skin irritation and rashes.
Dear Guest, Thank you for sharing your experience with us. We're delighted to hear your kind words about our customer service team who strive to make every interaction memorable. However, we sincerely apologize that your experience fell short in some areas. Our daily housekeeping service includes thorough room inspections, and we encourage guests to contact our 24-hour reception for immediate assistance with any room concerns during their stay. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Sahan Shanthapriya , Guest Experience Manager
Dear Guest, Thank you for sharing your experience with us. We're delighted to hear your kind words about our customer service team who strive to make every interaction memorable. However, we sincerely apologize that your experience f… Show more
Reviewed: 19 August 2025 · Stayed in June 2025
Verified review