14 Owen Street, 4860 Innisfail, Australia
#7 of 8 hotels in Innisfail
Guests' ChoiceBased on 167 hotel reviews
6.5Cleanliness
7.7
Comfort
7.5
Location
8.2
Facilities
6.8
Staff
8.3
Value for money
6.9
Free WiFi
8.5
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End of dialog contentReviewed: 29 August 2025
Kalsakau
AustraliaThe heat of the sun at the front of the balcony.
The room and the location, close to the pub ☺️
Stayed in August 2025
Reviewed: 28 August 2025
Glenys
AustraliaThe building is old and needs some upgrades.
The location was great and the staff were friendly and helpful.
Stayed in August 2025
Reviewed: 15 August 2025
Patc
AustraliaGood old fashioned value. Everything we needed including a face cloth. Convenient to eateries.
Stayed in August 2025
Reviewed: 11 August 2025
Stokes
New ZealandWe've stayed here several times over the years and this time we didn't realise which motel it was otherwise we would have gone somewhere else. For several years there has been no staff member on the premises, unlike the first time we stayed there. It was quiet while we were there. Wifi was slow. It is shabby and basic, not worth the money we paid. The following night we stayed in a different town and had a much nicer room at a much better price.
The motel is in the middle of town.
Stayed in July 2025
Reviewed: 29 July 2025
Natasha
AustraliaHard to find
Great size room had everything we needed
Stayed in July 2025
Reviewed: 13 July 2025
Maria
AustraliaWas reserved for 2 adults but only had 1 chair in the room and this was broken. The fan didn't work, and the AC struggled. Was no power points within reach of the bed so my partner was not able to use his Cpap machine
Was good location. Within walking distance to the wharf and the shopping precinct.
Stayed in July 2025
Reviewed: 7 June 2025
Minniecon
AustraliaClose to CBD Clean and quiet
Stayed in May 2025
Reviewed: 3 November 2024
Shaun
AustraliaRoom sizes
Close to town center
Stayed in October 2024
Reviewed: 27 October 2024
Ronda
AustraliaThere is obviously a maintenance problem. The bed was missing a wheel which made it saggy and slope down on one side. the powerboard also had a power point that didn't work.
Central location. Excellent access to The crown Hotel for a meal. Clean
Stayed in October 2024
Reviewed: 5 October 2024
Maria
AustraliaAircon was a little noisy
Location was good. Rooms were clean and comfortable
Stayed in September 2024
Reviewed: 19 September 2024
Snell
AustraliaThis is only trivial, but I would have liked to see at least two towel drying rails and two robe hooks in the bathroom
The location of this property was great, it is in close proximity to everythong we needed in Innisfail. The property was clean and well kept. The staff that I laised with in relation to my arrival time was super helpful and accommodating, on that alone we'll definately be using these guys again in the future.
Stayed in September 2024
Reviewed: 28 July 2024
Douglas
AustraliaThe were ants around the door, the shower leaked, the towel rail keeps falling off, the washbasin kept filling up.
The room was clean. Other than the issues noted below, the stay was OK.
Stayed in July 2024
Reviewed: 26 July 2024
Marie
AustraliaDidn't like the young boy riding his scooter back and forwards past our room and being very cheaky when I asked him not to do it as my husband was still asleep and he has Cancer.
Enjoyed our stay.
Stayed in July 2024
Reviewed: 17 July 2024
Katerina
AustraliaThe location, had to go quite far from the place to get the keys
The bed was comfortable and the lady at reception was really nice
Stayed in June 2024
Reviewed: 11 July 2024
Sally
AustraliaLovely lady running two buildings and being very accommodating. However, bed was very uncomfortable, air conditioner very noisy.
Stayed in July 2024
Reviewed: 13 May 2024
Renee
AustraliaHaving to go to another location to get the key and then go back to the hotel we were staying in. Little inconvenient but not a deal breaker. However the worst part of staying here was the noise! First night was a party where music and laughing went until morning. Second night there was an alarm going off just over the road at 2 am. This was followed by the neighbours having what sounded like an argument at 3am with one knocking on the door/window to be let back inside for about half an hour. Very little sleep over the whole weekend. Wouldn't stay here again due to the amount of noise which is unfortunate as the location was good. Manager was very nice when checking in, and motel although older was clean.
Good central location
Stayed in May 2024
Reviewed: 7 May 2024
Honey
AustraliaOld carpet, Other guest who made incident
Staff. Location
Stayed in May 2024
Reviewed: 26 April 2024
Ceri
AustraliaSmall and dated
Closed to all shops
Stayed in April 2024
Reviewed: 11 April 2024
Robert
AustraliaNo Bedside lamp
Location and Maccona coffee.
Stayed in April 2024
Reviewed: 1 April 2024
Threasa
AustraliaUncleanness but happy to change to a clean room.
Bed to lay down sleep.
Stayed in March 2024
Reviewed: 8 March 2024
Irima
AustraliaThere were mirrors on the ceiling! Which gave the place a seedy feeling. Dated interior. Very noisy drunks sleeping rough in the Chinese temple next door to the motel. Air conditioning not working, so were moved next door . Where one of the lights didn't work.
The location was central, opposite a small shopping centre with supermarket and very close to restaurants.
Stayed in February 2024
Reviewed: 26 February 2024
Warne
AustraliaSomething dented the bonnet of my car overnight. We heard a loud bang but didn't see anything until the next day as it was pouring rain
Staff
Stayed in February 2024
Reviewed: 24 October 2023
Lorraine
AustraliaNo accessible room.
Close to town and off the street.
Stayed in October 2023
Reviewed: 12 October 2023
Rubenson
VanuatuEverything was fine but my only comment was on the shower that i think it was really hot for me when taking a shower.
I really like how the rooms were divided with a huge comfortable bed that makes me wanna dream every night. with a good looking bathroom.
Stayed in September 2023
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