Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. Queensland hotel reviews
  4. Innisfail hotel reviews
  5. Reviews of Innisfail City Motel

Reviews of Innisfail City Motel

14 Owen Street, 4860 Innisfail, Australia

#7 of 8 hotels in Innisfail

Guests' Choice

Review score

Based on 167 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    6.8

  • Staff

    8.3

  • Value for money

    6.9

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 29 August 2025

    5.0
    A must do again!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heat of the sun at the front of the balcony.

    The room and the location, close to the pub ☺️

    Stayed in August 2025

  • Reviewed: 28 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The building is old and needs some upgrades.

    The location was great and the staff were friendly and helpful.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good old fashioned value. Everything we needed including a face cloth. Convenient to eateries.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    6.0
    Not worth staying at, although the town is expensive compared with others in the area.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We've stayed here several times over the years and this time we didn't realise which motel it was otherwise we would have gone somewhere else. For several years there has been no staff member on the premises, unlike the first time we stayed there. It was quiet while we were there. Wifi was slow. It is shabby and basic, not worth the money we paid. The following night we stayed in a different town and had a much nicer room at a much better price.

    The motel is in the middle of town.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to find

    Great size room had everything we needed

    Stayed in July 2025

  • Reviewed: 13 July 2025

    6.0
    Mixed - good and average
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Was reserved for 2 adults but only had 1 chair in the room and this was broken. The fan didn't work, and the AC struggled. Was no power points within reach of the bed so my partner was not able to use his Cpap machine

    Was good location. Within walking distance to the wharf and the shopping precinct.

    Stayed in July 2025

  • Reviewed: 7 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to CBD Clean and quiet

    Stayed in May 2025

  • Reviewed: 3 November 2024

    6.0
    Ok stay did the job
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room sizes

    Close to town center

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There is obviously a maintenance problem. The bed was missing a wheel which made it saggy and slope down on one side. the powerboard also had a power point that didn't work.

    Central location. Excellent access to The crown Hotel for a meal. Clean

    Stayed in October 2024

  • Reviewed: 5 October 2024

    7.0
    Comfortable and Clean Motel
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Aircon was a little noisy

    Location was good. Rooms were clean and comfortable

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Art Deco Festival
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is only trivial, but I would have liked to see at least two towel drying rails and two robe hooks in the bathroom

    The location of this property was great, it is in close proximity to everythong we needed in Innisfail. The property was clean and well kept. The staff that I laised with in relation to my arrival time was super helpful and accommodating, on that alone we'll definately be using these guys again in the future.

    Stayed in September 2024

  • Reviewed: 28 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The were ants around the door, the shower leaked, the towel rail keeps falling off, the washbasin kept filling up.

    The room was clean. Other than the issues noted below, the stay was OK.

    Stayed in July 2024

  • Reviewed: 26 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Didn't like the young boy riding his scooter back and forwards past our room and being very cheaky when I asked him not to do it as my husband was still asleep and he has Cancer.

    Enjoyed our stay.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    5.0
    Passable
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location, had to go quite far from the place to get the keys

    The bed was comfortable and the lady at reception was really nice

    Stayed in June 2024

  • Reviewed: 11 July 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely lady running two buildings and being very accommodating. However, bed was very uncomfortable, air conditioner very noisy.

    Stayed in July 2024

  • Reviewed: 13 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Having to go to another location to get the key and then go back to the hotel we were staying in. Little inconvenient but not a deal breaker. However the worst part of staying here was the noise! First night was a party where music and laughing went until morning. Second night there was an alarm going off just over the road at 2 am. This was followed by the neighbours having what sounded like an argument at 3am with one knocking on the door/window to be let back inside for about half an hour. Very little sleep over the whole weekend. Wouldn't stay here again due to the amount of noise which is unfortunate as the location was good. Manager was very nice when checking in, and motel although older was clean.

    Good central location

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Old carpet, Other guest who made incident

    Staff. Location

    Stayed in May 2024

  • Reviewed: 26 April 2024

    6.0
    Comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small and dated

    Closed to all shops

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Just as expected for budget
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No Bedside lamp

    Location and Maccona coffee.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    6.0
    The wait to enter the room as was very tired.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Uncleanness but happy to change to a clean room.

    Bed to lay down sleep.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    5.0
    Dated but clean. Good location.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There were mirrors on the ceiling! Which gave the place a seedy feeling. Dated interior. Very noisy drunks sleeping rough in the Chinese temple next door to the motel. Air conditioning not working, so were moved next door . Where one of the lights didn't work.

    The location was central, opposite a small shopping centre with supermarket and very close to restaurants.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Something dented the bonnet of my car overnight. We heard a loud bang but didn't see anything until the next day as it was pouring rain

    Staff

    Stayed in February 2024

  • Reviewed: 24 October 2023

    8.0
    A comfortable stay with all we needed.
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No accessible room.

    Close to town and off the street.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    My staying in Innisfail Motel was a good comfortable and enjoyable place.
    • Business trip
    • Group
    • Triple Room
    • Stayed 4 nights

    Everything was fine but my only comment was on the shower that i think it was really hot for me when taking a shower.

    I really like how the rooms were divided with a huge comfortable bed that makes me wanna dream every night. with a good looking bathroom.

    Stayed in September 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: