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Reviews of Isle Of Palms Resort 4 stars

2 Coolgardie Street, Elanora, Elanora, 4221 Gold Coast, Australia

#104 of 129 hotels in Gold Coast

Guests' Choice

Review score

Based on 153 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    8.9

  • Facilities

    7.4

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 15 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Four-Bedroom Townhouse - Water Front
    • Stayed 7 nights
    • Submitted via mobile

    It was supposed to be two queen bed rooms however only one queen bed and the rest were singles. Disappointing as we had two couples with children. Also one of the single bed was broken.

    The resort facilities were lovely. Black swans at your door. Nice pool and spa and bbq area. The room itself was run down and not as advertised.

    Stayed in July 2025

  • Reviewed: 25 June 2025

    7.0
    4 bedroom Unit
    • People with friends
    • Three-Bedroom Townhouse - Water Front
    • Stayed 3 nights
    • Submitted via mobile

    The innersprung single beds were uncomfortable with the springs digging into you. We were there 3 nights and didn't sleep at all well. There was only one roll of toilet paper in each toilet, and not necessarily full rolls. We ran out but couldn't get any more when we requested more on the Sunday as the office isn't manned. I have stayed in paid accommodation before, and there is always a spare roll. I'm not sure if that's the norm for this place. I did email Management about the beds, toilet paper, and a leak we had under the kitchen sink, causing a lot of water to pour onto the floor. We fixed it ourselves and have informed Management via email as it was Sunday night. The beds were really the main issue. The rest of the place is awesome.

    The unit had everything we needed. The view across the water is exceptional. We were given an upgrade as we had a last minute traveller. Rather than give us a rollaway bed, we were put into a 4 bedroom unit rather than a 3. I was very appreciative of this.The BBQ area, pool and spa are clean and tidy. I thought it was a quiet spot despite hearing the odd plane taking off. They were not very loud and the noise didn't last long.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Beautiful location
    • Leisure trip
    • Family with young children
    • Four-Bedroom Waterfront Villa
    • Stayed 3 nights
    • Submitted via mobile

    Location was excellent. Staff were very friendly. The unit could do with a little TLC but it was very comfortable and we thoroughly enjoyed our stay. We will definitely be back!

    Stayed in June 2025

  • Reviewed: 7 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse - Water Front
    • Stayed 4 nights
    • Submitted via mobile

    Cracker crumbs throughout the unit. Blinds didn't block any of the light. Old cracked tiles in bathroom. Wet towel left in bath. Welcome letter stated you could borrow a hairdryer from the front desk, but when we tried the young lady didn't know where there were kept.

    Cathy at the front desk was very friendly. Close to shopping mall and freeway.

    Stayed in March 2025

  • Reviewed: 27 May 2025

    6.0
    Really old property, not really great value for the price paid. Just Meh!
    • Leisure trip
    • Family with young children
    • Four-Bedroom Townhouse - Water Front
    • Stayed 4 nights

    Really old property. Needs a major uplift. On the first night we realised that the property had 4 light globes that weren't working. The mattress for the extra bed was horrendous. Furniture and fittings were broken or just about hanging on. NO WIFI - advertised as free wifi.

    The view from the property Pool was great Staff were nice

    Stayed in May 2025

  • Reviewed: 4 May 2025

    6.0
    Facilities and location were great, but unit wasn't very clean and it is also very dated
    • Leisure trip
    • Family with young children
    • Four-Bedroom Townhouse - Water Front
    • Stayed 6 nights

    However on the other hand the house was not clean and everything is very dated. Money is needed to upgrade the facilities to its former glory - I would then happily stay again

    The facilities were great, main pool was enjoyed by the whole family, it was lovely and quiet, it was close to the shopping centre, great location, loved overlooking the lake, we were lucky to be upgraded to have our own swimming pool so we appreciate that. The staff were lovely too and yes thank goodness the sheets were clean but.....

    Stayed in April 2025

  • Reviewed: 18 March 2025

    8.0
    Very good
    • Solo traveller
    • Two-Bedroom Townhouse - Water Front
    • Stayed 4 nights
    • Submitted via mobile

    The property was a little tired but clean. No wifi in individual units, wifi only available at the reception area.

    The reception staff were exceptionally kind in caring for my elderly mother who stayed there as relief accommodation post cyclone Alfred

    Stayed in March 2025

  • Reviewed: 22 January 2025

    8.0
    Great stay for family's, plenty of room the pool was great to cool down in, close to the mall.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse - Water Front
    • Stayed 4 nights
    • Submitted via mobile

    Close to the mall, friendly staff, has a pool

    Stayed in January 2025

  • Reviewed: 5 January 2025

    6.0
    Review of Isle of Palms Resort
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    No air-conditioning - we were not aware when we booked that there would not be air-conditioning. This made it very hard as the house was very hot when we arrived and throughout our stay.. The ceiling fans at times were not enough to keep us cool. This would stop us from rebooking in the future. Some of the dishes in the cupboards were not clean. We were left a letter upon arrival to feed fish in the back pond - they were found to be dead and floating when we got there.

    Close to the shops and a 5 minute drive to the beach and a great playground for the kids. 2 Great pools - the kids had a great time there. House was spacious and had 3 comfortable bedrooms. Beautiful location.

    Stayed in January 2025

  • Reviewed: 23 December 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Two-Bedroom Townhouse - Water Front
    • Stayed 3 nights
    • Submitted via mobile

    Was a little older than we thought. The shower could do with updating.

    Great value, beautiful views, right on the lake. It had all that you need

    Stayed in November 2024

  • Reviewed: 9 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse - Water Front
    • Stayed 4 nights
    • Submitted via mobile

    House was old and timber skirting was falling apart in some areas, blinds were also all broken. Only one small split system air conditioner downstairs so quite hot upstairs/in summer.

    Great location walking distance from shops, good swimming pool and spa with shallow kids pool.

    Stayed in December 2024

  • Reviewed: 23 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Townhouse - Water Front
    • Stayed 7 nights
    • Submitted via mobile

    Needs matience, Good cleaning, Needs proper broom and Vaccumn, and large frying pan. Crowded Parking.

    Location, Gated Community, Price, pools n BBQ.

    Stayed in November 2024

  • Reviewed: 8 October 2024

    8.0
    Wedding guest getaway
    • Family with young children
    • Four-Bedroom Townhouse - Water Front
    • Stayed 4 nights
    • Submitted via mobile

    There were some issues with cleanliness Leaking from upstairs bathroom to downstairs area The property is tired It needs updating Not enough outdoor seating to cater for people booked

    Location was good

    Stayed in October 2024

  • Reviewed: 15 September 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Three-Bedroom Townhouse - Water Front
    • Stayed 2 nights
    • Submitted via mobile

    The water pipes were unsettlingly loud whenever someone showered, but you get used to it. We also ran out of a few basic supplies/ not enough toilet paper and cleaning supplies were provided for a group of our size.

    It was good value for money. The townhouse was clean and spacious for a big group.

    Stayed in September 2024

  • Reviewed: 4 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Townhouse - Water Front
    • Stayed 5 nights
    • Submitted via mobile

    It wasn’t very clean Very outdated Photos looked better then the actual apartment

    The view from the backyard The closeness of the shopping centre

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Four-Bedroom Townhouse - Water Front
    • Stayed 3 nights
    • Submitted via mobile

    Very dated room

    Location on water with beach, cafe

    Stayed in July 2024

  • Reviewed: 16 July 2024

    8.0
    I found Zen
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse - Water Front
    • Stayed 6 nights

    The lounge was a bit uncomfortable for my bad back, but the teen loved it.

    Beautiful location, very peaceful. Staff are amazing and very friendly. Great accommodation beds super comfy!!! Well equipped Kitchen.

    Stayed in July 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Four-Bedroom Townhouse - Water Front
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Loved the feel of the place. Very family friendly

    Stayed in May 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Four-Bedroom Townhouse - Water Front
    • Stayed 2 nights
    • Submitted via mobile

    Lack of upgrades. Could really use an upgrade of rooms and facilities.

    The location, by the water and the shops.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse - Water Front
    • Stayed 7 nights
    • Submitted via mobile

    Bedrooms were very hot with only an AC unit down stairs, we all found it hard to sleep due to this.

    Beautiful views, clean and spacious.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    6.0
    Room we had suited the eight of us, we had tea out or got takeaway which there were plenty of options, we used the self
    • Leisure trip
    • Family with young children
    • Four-Bedroom Townhouse - Water Front
    • Stayed 5 nights
    • Submitted via mobile

    No wifi No air conditioning up stairs Better tv for long stay (smart tv)

    Being on the water

    Stayed in February 2024

  • Reviewed: 18 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Townhouse - Water Front
    • Stayed 10 nights
    • Submitted via mobile

    That the outside ties were very slippery when they were wet my grandson slipped and bruised his elbow .the water ran thru the garage .and it was a bit disappointing that the restaurant was close all the time

    The resort was close to the motorway .it was nice to be in a gated community. We enjoyed the swans coming up to the unit .

    Stayed in January 2024

  • Reviewed: 12 December 2023

    6.0
    Average
    • Leisure trip
    • Couple
    • Two-Bedroom Townhouse - Water Front
    • Stayed 5 nights

    Too hot in the bedrooms. The amenities were very basic and light on, and the space was sparsely furnished, tired, dated and impersonal. There was nothing comfortable or cosy. The townhouse didn't have wifi so you had to hotspot off your mobile for wifi or TV, and the marketing didn't make this clear.

    It is a quiet, peaceful and convenient location with a good price. Nice pool.

    Stayed in December 2023

  • Reviewed: 25 October 2023

    8.0
    Enjoyable stay.
    • Leisure trip
    • Couple
    • Two-Bedroom Townhouse - Water Front
    • Stayed 4 nights
    • Submitted via mobile

    The pillows had number of hair from the ones who used it before.

    The place was water front, secured entrance and close to grocery shopping.

    Stayed in October 2023

Showing 1 – 25

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