Reviews of Jindabyne Guest House
124 Gippsland Street, 2627 Jindabyne, Australia
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGood location. Beds were comfortable.
Spa didn't work properly. TV's need upgrading and wifi would be a good additive for the price you pay!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI agree with most the bad reviews. The contact, by emails and messages, with the owner is very bad, you feel under pressure all the time. We had to leave the property before 9am after having done the cleaning, because it is said on the welcome papers that you have to leave the property as you found it, or you could pay 250$, and leaving after 9am is 200$ per hour. No wifi but it was known The SPA was partially broken and it was known by the owner for weeks.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewValue for money in peak season, spa bath was a hit after a day on the slopes, location, view.
Hard to dry snow gear after a wet day on the slopes. Main bed not very comfortable, towels small and thin, couldn’t get the fireplace working properly.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewHas a lovely view of the mountains!
Would be lovely to have a proper kitchen… bedsheet at corner is slipping off.. Need a good pillows
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe location was good and the views were great. Don’t expect snow though, as it only happens once every two years in Jindabyne
A guest house without the benefits of a guest house, and none of the perks of a hotel either. In the photos, it looks like there’s a kitchen, but in reality, it’s just a toaster and a microwave. No dining table/chairs either. After a two-day trip, I was hoping to do some laundry for the kids, but there was no dryer - making the washing machine pretty useless. The fireplace didn’t work, and the jacuzzi in the master bedroom was filthy and partially broken. I ended up having to clean it myself on holiday because the kids were begging to use it. There were no streaming services on the TV, and not even basic things like snacks, drinks, or a single teabag. On top of that, there were lots of strict rules: no baths after 8 p.m., clean the house and dishes before you leave - things you wouldn’t expect to do at the hotel, not to mention with a price tag over $600 a night. Definitely wouldn’t recommend. Very disappointing experience.
We are glad you thought the location was good and the views great. The property is a house that hosts guests exactly as the name describes. As it is not a hotel and nor is it advertised as one - you shouldn't expect to find any hotel facilities. The upper level Spa Suite that you chose is clearly advertised as not providing full Kitchen facilities. If you wanted full kitchen, it's a shame you didn't choose the Suite that is advertised as having full kitchen facilities. If you found the Spa to be unclean or broken I'm not sure why you did not report this to management so it could be rectified during your stay. Regarding your laundry - we take no responsibility for your previous travels - you stayed at this property for one night. We are one of the cheapest properties in Jindabyne. The only way we can keep costs down is by trying to minimise the wastage of utilities. We also don't advertise that we provide streaming services or snacks or drinks and therefore we don't provide these things. There are plenty of shops, cafes, restaraunts and supermarkets only a few minutes away where you can purchase all the snacks and drinks that you desire.
We are glad you thought the location was good and the views great. The property is a house that hosts guests exactly as the name describes. As it is not a hotel and nor is it advertised as one - you shouldn't expect to find any hotel facili… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewLocation and property was great. Kitchen was spacious and had all the necessary items.
One bathroom and toilet were insufficient for a three bedroom set and three families. The sink was getting blocked after five minutes of usage. The property had only one mirror in the toilet. There should be extra mirror in the property.
Dear Guest, I believe you booked both Suites which means you had access to two full Bathrooms plus a half bathroom and the Spa. If you have problems with sinks blocking please let your host know at the time so they can fix any of these problems and make your stay as comfortable as possible. After your departure cleaning staff could not find any problem with any of the sinks blocking. As for Mirrors - I'm not sure if your getting this property mixed up with another property that you may have stayed at. This property has large double sided Mirrors in both bathrooms. The half bath also has a Mirror. The Upper level Suite also has a full length mirror. The lower level Suite even has decorative Mirrors in the dinning room and a large full length decorative mirror in the lounge room. Glad you enjoyed the property location and Kitchen and hope you otherwise enjoyed your holiday.
Dear Guest, I believe you booked both Suites which means you had access to two full Bathrooms plus a half bathroom and the Spa. If you have problems with sinks blocking please let your host know at the time so they can fix any of these prob… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewI went to see the property before the check in and the owner didn’t even hear me she just said your booking has been canceled and I was driving more than 5 hours Nd I have my kids. The owner of the property was very rude and racist she was speaking to me and my family in a very bad way. Most appalling experience i have ever witnessed. Unprofessional and very rude owner. NOT FAMILY FRIENDLY. Rate this property -0 out of 10
The Guest entered the poperty without permission and were demanding to Check In 4 hours early while cleaning staff were in attendance. The guest had arrived with 13 persons in their party. The guest had only booked for 5 persons. Maximum capacity for the lower level Suite is 8 persons only. The guest was informed (as per the terms and conditions very clearly listed on the booking .com website) that only a maximum number of 8 persons are allowed to check in. The guest plus other members in their party were abusive and threatening to our all female staff. They were asked to leave the property until check in time and were also informed that police will be called if they were to continue with their threatening or abusive behaviour. They were also reminded that they were only able to check in with the maximum capacity of 8 persons or they would breach their booking contract. These guests have been reported to booking com for their unacceptable behaviour and banned from booking this property again.
The Guest entered the poperty without permission and were demanding to Check In 4 hours early while cleaning staff were in attendance. The guest had arrived with 13 persons in their party. The guest had only booked for 5 persons. Maximum c… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewThe apartment had everything we needed for a comfortable stay. The host was very friendly and helpful. Great location, close to the bus stop and town.
The only negative, was the noise from the people renting downstairs one night. The rest of our stay was fine, with respectful guests downstairs. Apart from that we couldn’t fault the property.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewSpace, location, great value! Loved it! Fireplace and nice size balcony too!
Reviewed: 1 December 2024 · Stayed in December 2024
Verified reviewGreat location, lovely owners. Clean and tidy 😊
The double bed in the main living area could be awkward for some but we worked around it
Reviewed: 14 October 2024 · Stayed in July 2024
Verified reviewReviewed: 20 September 2024 · Stayed in August 2024
Verified reviewReviewed: 8 September 2024 · Stayed in September 2024
Verified reviewReviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewGreat location. Easy to find. Superb view - could see the snowy mountains in the distance. Accomodation was clean & well decorated. Fridge, kettle and microwave provided. Shower in the bathroom was warm and very decently sized,
Advertisement didn't really match what was provided. States two bedrooms, didn't realise one of those bedrooms was also the Loungeroom/kitchen/spa making it quite cramped and awkward staying with friends. No actual kitchen available but we did have a microwave, mini fridge and kettle. Attempted to use the provided kettle to make a cup of tea - ended up tripping the powerboard multiple times before moving the kettle to the bathroom. TV reception was awful and picture kept cutting out, Beds were extremely uncomfortable and really hot. Apartment is split with an upstairs and downstairs apartment - the second night our underneath neighbours decided to play loud music and sing in the shower. There is very little sound proofing between the two and you can hear a lot of the road noise as well.
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewReviewed: 1 August 2024 · Stayed in August 2024
Verified reviewGreat location and nice view. Lots of options for two families to share.
No broom or vacuum for quick cleaning.
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewParking, clean, comfortable beds, spa bath
Small slim Towels, poor tv reception, poor dishwashing facilities, no supplies (eg no tea bags), very early check out (9am) and late check in (4 pm) with no flexibility even if vacant the next day.
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewlocation
hard to contact staff, no wifi, no dryer, no good restaurants nearby, no ubereats or doordash, no access to bbq