Reviews of License To Chill • Couple’s Escape in Mooloolaba
3 River Esplanade, 4557 Mooloolaba, Australia
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Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGreat location, clean, liked the decor, the daybed on the balcony looking at the ocean was awesome! We really enjoyed our stay.
Main concerns I could not get the bedroom sliding door to lock and small hot water service. In saying that would stay again 🙂
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewAnother key etc would have handy
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewSandcastles is the perfect location
The room itself was noisy next to the pool. Not great view. The bed was so hard and there was not even a spare blanket to sleep on the couch. The bikes need a full service and one was not useable. Bathroom fan is so loud and doesn’t turn off.
Hi Tanya, You already sent us a private message about the issues that are not present in the place. We are sorry to hear you had a bad stay mainly due to personal reasons. Please stop giving false reviews. Maybe next time stay at a 5 star resort as clearly your expectations are very high. Most guest who have stayed in this particular apartment have loved it.
Hi Tanya, You already sent us a private message about the issues that are not present in the place. We are sorry to hear you had a bad stay mainly due to personal reasons. Please stop giving false reviews. Maybe next time stay at a 5 star r… Show more
Reviewed: 1 January 2025 · Stayed in December 2024
Verified reviewCentral location
Reviewed: 22 November 2024 · Stayed in November 2024
Verified reviewLocation
Having two sets of keys
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewGood location.
Didn't know it was a unit within Sandcastles complex, would have made it easier to locate had we known. Also didn't know it was an Airbnb, receptionist wasn't very friendly when we asked some questions saying unit has nothing to do with them.
Reviewed: 4 October 2024 · Stayed in October 2024
Verified reviewLocation
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewPerfect location, central for everything. Comfortable Clean Well equipped Great host
No Netflix, which was advertised. Loose tap in the bathroom. Outside furniture needed replacing. Even though we were handy for the pool, it did get a bit noisy.
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewgreat spot loved the big deck lovely view
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewThe unit was absolutely beautiful!
Maybe a few more instructions on how to use some of the appliances
Reviewed: 6 July 2024 · Stayed in July 2024
Verified reviewGood location to everything. Clean. Comfortable.
Thin walls, outdoor chairs are broken, shower loud, bathroom fan doesn’t turn off,
Reviewed: 30 April 2024 · Stayed in April 2024
Verified reviewLocation was tops
The vanity basin tap was about to fall off. The Cook Top would not function no matter how many times I followed the instructions. The balcony was untidy
Hi Paul, We are sorry you felt so negatively about our apartment. I would suggest in future if you have any issues at a property would be to contact us the owners... The cook top simply needed the hob switch Turned "ON" at the wall, I tested this straight after you stay (would have been a 30 second phone call) . As for the the basin tap it was a little loose but defiantly not "falling off" again a quick phone call and I would have that fixed within the hour. Balcony was fine. We hope you find more suitable accommodation in the future.
Hi Paul, We are sorry you felt so negatively about our apartment. I would suggest in future if you have any issues at a property would be to contact us the owners... The cook top simply needed the hob switch Turned "ON" at the wa… Show more
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewThe location is excellent, right where you want to be. Close to the beach, can see the water from the balcony. Perfect location, eateries, bars and shopping on the doorstep. Easy access to the room, under cover parking, lift access to the door.
Reviewed: 12 March 2024 · Stayed in March 2024
Verified reviewReviewed: 7 March 2024 · Stayed in March 2024
Verified reviewTerrific location close to the beach with surf club, plenty of food options and shopping nearby. No need to get in your car. Great instructions from the host regarding check in.
Everything was great.
Reviewed: 4 January 2024 · Stayed in January 2024
Verified reviewReviewed: 6 October 2023 · Stayed in September 2023
Verified reviewNA
Reviewed: 29 September 2023 · Stayed in September 2023
Verified reviewBrilliant location and updated accommodation.
Reviewed: 31 July 2023 · Stayed in July 2023
Verified reviewThat there was no additional bedding /spare blankets to add to bed. The weather for first 2 days was bitterly cold and windy. Also there was a note /apology at reception about building works being conducted ...you had to know this was going to be done and we would not have stayed had we known. This was our first holiday/break away for about a year and it was very annoying ☹
Hi, We wish you would have contacted us during the stay and requested extra bedding. We have heating at the apartment and the bed has a winter warmth doona on it so no one has ever complained of being cold before. We are here to help with any requests so please reach out next time. 😊
Hi, We wish you would have contacted us during the stay and requested extra bedding. We have heating at the apartment and the bed has a winter warmth doona on it so no one has ever complained of being cold before. We are here to help with a… Show more
Reviewed: 19 July 2023 · Stayed in June 2023
Verified reviewReviewed: 3 July 2023 · Stayed in July 2023
Verified reviewReviewed: 8 June 2023 · Stayed in June 2023
Verified reviewexcellent
a smoking spot on the grounds